Comparison Summary
This comparison report of Vanillasoft Inside Sales CRM vs. Channels is based on a specific set of business needs and context. The comparison uses 4412 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Vanillasoft Inside Sales CRM and Channels
Vanillasoft Inside Sales CRM, Channels, Velocify, Revenue.io, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Vanillasoft Inside Sales CRM covers Engagement Management, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Lead Management with Phone Calls, etc.
Channels focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.
"VanillaSoft has the easiest, quickest implementation, and customizations can be done by a non-IT person like me. If I can go in and develop specific customizations, anybody can. " - Carrie Griffin
"Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support! " - Piotr Wieczorek
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Vanillasoft Inside Sales CRM
Focus area
Vanillasoft Inside Sales CRM is better than Channels for
Software Failure Risk
About
Sales Engagement Software for Inside Sales
Data powered Phone system that turns customer data into excellent service enabling customer engagement
Age
2005
2014
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
85
31
Total Goals
(we found evidences for)
12
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve internal communications
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Enter new markets internationally or locally
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Scale best practices
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Improve efficiency
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Launch new products
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Grow market share
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Build brand awareness
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Establish thought leadership
- See 9 more
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Improve efficiency
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
- See 1 more
Top Channels
Channels Used
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phone calls
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offline
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mobile
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e-mail
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mobile app
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video
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events
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trade shows
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point of sale
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on premises
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channel partners
- See 8 more
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phone calls
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offline
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mobile
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e-mail
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mobile app
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video
-
events
-
trade shows
-
point of sale
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on premises
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channel partners
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
