Overview: Universe and iCapture as Event Management Category solutions.

Universe excels in social media and event management, making it ideal for large enterprises in industries like event services. It supports a wide range of communication activities. iCapture stands out in trade show marketing and lead management, catering to enterprises in IT and software sectors. Its strength lies in offline engagement and efficiency. Both offer robust vendor support, but Universe supports larger-scale operations.

Universe: Universe provides tools and support for successful event creation. Tickets can be sold, events created, and experiences discovered on their platform.

iCapture: iCapture is an intelligent lead capture app for trade shows and events. It captures, sorts, and delivers leads directly to your CRM.

Universe and iCapture: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Universe facilitates event management, communication through multiple channels, and social media interactions, which are key for enterprises looking to maintain strong public engagement. read more →

iCapture primarily focuses on trade show marketing and effective lead capture, making it suitable for companies aiming to maximize their event participation and improve follow-up processes. read more →

Business Goals

Universe aids businesses in boosting sales, enhancing customer relationships, and improving ROI through integrated communication strategies. read more →

iCapture targets the improvement of ROI and increasing sales, emphasizing on customer acquisition at trade shows. read more →

Core Features

Universe offers advanced analytics, custom reports, and seamless data integration, features that are essential for large-scale data management. read more →

iCapture excels with its data import capabilities, compliance features, and integration, crucial for efficient trade show marketing. read more →

Vendor Support

Universe provides comprehensive 24/7 support with options for phone, email, and chat, meeting large enterprise needs for constant availability. read more →

iCapture offers a more limited support scope, yet its 24/7 availability suits smaller teams needing immediate assistance. read more →

Segments and Industries

Universe is predominantly used by large enterprises in event services and marketing, indicating its robustness for dynamic activities. read more →

iCapture serves the enterprise, especially in IT and software, focusing on industries where trade show presence is critical. read more →

Operational Alignment

Universe fits seamlessly into large operations needing integrated event management and multi-channel communication. read more →

iCapture integrates well into organizations looking for targeted lead engagement, especially in trade shows and offline marketing. read more →