Thryv vs. SP CRM: Comparing Best CRM Solutions 2026

Overview: Thryv and SP CRM as CRM Category solutions.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

SP CRM: SP CRM is a Microsoft 365 SharePoint CRM by SP Marketplace. It enhances the Digital Workplace with advanced sales portal features.

This comparison of Thryv vs. SP CRM draws on 2242 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Thryv supports Appointment scheduling automation, Appointment scheduling and reminders, Client communication management, Online presence management, etc.

SP CRM supports Facilities management automation, Customer support and campaign management, Facilities and asset management automation, Employee self-service portal, etc.

Evidence shows that both products are used for Customer relationship management, Workforce management.

Thryv also covers Customer engagement, Reputation management, Field service management, CRM, etc.

SP CRM also covers Facilities management, Asset management, IT service management, Intranet and employee portals, etc.

Top use cases: Thryv vs SP CRM

Use cases tied to Thryv and SP CRM from verified data sources. Click any use case for supporting evidences.

Thryv SP CRM

Top Capabilities: Thryv vs SP CRM

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Thryv
Shared
SP CRM
Shared by both · Topics
Thryv only
SP CRM only

Deployed Industries: Thryv vs SP CRM

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Thryv
Shared
SP CRM
Shared by both · Industries
Thryv only
SP CRM only

Deployed Market Segments: Thryv vs SP CRM

Share of peer evidence by company size for Thryv and SP CRM. Each product segments add up to 100%. Click any segment for supporting evidence.

Thryv 100%
SP CRM 100%

Thryv and SP CRM: Best activities based on customer satisfaction

Thryv in Action: Unique Activities

How can Thryv enhance your Social Media Management process?
Thryv provides social media management capabilities including scheduling posts, responding to comments, and analyzing post performance. Users can manage multiple social media accounts from a single platform. A limitation of Thryv's social media management is that users may encounter issues with account linking and system updates.
"...Client base is so helpful, automatic announcements and social media postings. ...." Peer review by Nanette P., owner, Consumer Services
What solutions does Thryv provide for Communication Management?
Thryv enables businesses to manage customer interactions, run marketing campaigns, and schedule social media posts across various platforms. The platform facilitates online payments and website management. Thryv's social media posting capabilities are limited in customization options.
"...Social media posting has good content and pictures. ...." Peer review by Ryan R., Owner, Marketing and Advertising
How can Thryv enhance your Engagement Management process?
Thryv facilitates client engagement by managing interactions, scheduling communications, and running targeted campaigns. It enables businesses to track appointments, nurture leads, and gain customer insights through data analytics. While Thryv provides robust capabilities, it may require significant commitment and learning to leverage its full potential.
"...The most helpful aspects to using Thryv are related to its integration between the website and customer engagement including the customer portal...." Peer review by Joseph B, Field Application Scientist
Why is Thryv the best choice for Contact List Management?
Thryv provides a comprehensive contact management system that includes customer data storage, lead nurturing through scheduled communications, and data analytics for customer insights. The platform allows users to manage contacts, schedule appointments, and interact with leads via email blasts. Thryv's contact list management capabilities are limited by occasional difficulties with uploading client information.
"...It is very useful for small independent businesses that have a fair amount of customer contact were keeping track of products and services...." Peer review by Jim M, Agency Owner, Marketing and Advertising

SP CRM in Action: Unique Activities

How can SP CRM enhance your Campaign Management process?
The platform helps businesses track and manage their marketing campaigns. It offers features to track leads, analyze campaigns, and manage accounts. The platform provides tools for collaboration, communication, and visibility into the sales pipeline.
"...Sales rep workspace to focus on contacts today, appointments, leads and tasks Full visibility into the pipeline through dashboards and drill-down features for management Sales team collaboration, access to resources, announcements and meeting calendar Receive email alerts for important events and activities Track marketing campaigns, events and the related projects to deliver them..." Peer review
How can SP CRM enhance your Collaboration process?
Collaboration tools are available to support sales teams. nThese tools allow sales teams to work together and share resources and information. nThey also enable communication and collaboration within the organization.
"...The ability to have enterprise-class email, collaboration and social platforms that integrate seamlessly with the Office platform has transformed the way these companies can collaborate using the cloud...." News
What Are the key features of SP CRM for Lead Tracking?
The application helps businesses manage sales leads and opportunities. nIt tracks the progress of sales opportunities and enables team collaboration.nThe application provides tools for campaign analysis and account management.
"...Lets us track deals and keep tabs on what is in the pipeline...." Peer review by Verified Reviewer, Information Technology and Services
How can SP CRM optimize your Capturing Leads Workflow?
The system captures leads from websites, emails, and lists. nIt then automatically places these leads into the sales process.nThe system supports the entire sales cycle, including campaign tracking, opportunity tracking, and account management.
"...Capture leads from the website, email, and lists that are automatically fed into the sales process...." Peer review

News

Latest Thryv news

Thryv Selected for Constellation 2026 ShortListTM for... - SquawkNews

Thryv has been recognized on Constellation Research's 2026 ShortList for B2B Marketing Automation Platforms for SMBs. This accolade highlights Thryv's AI-powered growth platform, which enhances online visibility, lead insights, and marketing budget optimization for small businesses.

14/10/2026 - source