SP CRM Overview

SP CRM is a Microsoft 365 SharePoint CRM by SP Marketplace. It enhances the Digital Workplace with advanced sales portal features.

Use Cases

Customers recommend Campaign Management, Collaboration, Event Management, as the business use cases that they have been most satisfied with while using SP CRM.

Other use cases:

  • Lead Tracking
  • Capturing Leads
  • Contact List Management
  • Sending & Publishing Communications
  • Knowledge Management
  • Training & Onboarding
  • Pipeline Management
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Grow Market Share are the most popular business priorities that customers and associates have achieved using SP CRM.

Other priorities:

  • Scale Best Practices
  • Improve ROI
  • Improve Internal Communications
  • Improve Digital And Social Presence
See all business priorities See less business priorities

SP CRM Use-Cases and Business Priorities: Customer Satisfaction Data

SP CRM works with different mediums / channels such as E-Mail. and Social Media.

SP CRM's features include Dashboard, Alerts: Popups & Notifications, and Ticketing. and SP CRM support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also SP CRM analytics capabilities include Custom Reports, and Analytics.

Reviews

"Hirsch could see great value in using SP Marketplace products to accelerate their implementation and their Digital Workplace adoption." - Roger S

SP CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SP CRM

Top Industries

  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business

SP CRM is popular in Information Technology And Services, and is widely used by Mid Market, and Small Business,

SP CRM Customer wins, Customer success stories, Case studies

How can SP CRM optimize your Campaign Management Workflow?

How efficiently Does SP CRM manage your Collaboration?

What Are the key features of SP CRM for Lead Tracking?

How can SP CRM optimize your Capturing Leads Workflow?

11 buyers and buying teams have used Cuspera to assess how well SP CRM solved their CRM needs. Cuspera uses 177 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
SP CRM testimonial

Roger S

Lead Project Consultant

Hirsch Pipe and Supply
Hirsch could see great value in using SP Marketplace products to accelerate their implementation and their Digital Workplace adoption. Testimonial By Roger S
SP CRM testimonial

Robert R

IT Director

Southern Oregon Goodwill
SP Marketplace’s portals have been invaluable in the automation and collaboration in critical areas for our organization. Testimonial By Robert R
SP CRM testimonial

Iain S

IT Director

Manitoulin-Sudbury District Services Board
The reality is when employees need to find something in SharePoint, they can find it in there​ Testimonial By Iain S
CUSTOMERS TESTIMONIALS
SP CRM testimonial

Roger S

Lead Project Consultant

Hirsch Pipe and Supply
Hirsch could see great value in using SP Marketplace products to accelerate their implementation and their Digital Workplace adoption. Testimonial By Roger S
SP CRM testimonial

Robert R

IT Director

Southern Oregon Goodwill
SP Marketplace’s portals have been invaluable in the automation and collaboration in critical areas for our organization. Testimonial By Robert R
SP CRM testimonial

Iain S

IT Director

Manitoulin-Sudbury District Services Board
The reality is when employees need to find something in SharePoint, they can find it in there​ Testimonial By Iain S

Networked Energy Services (NES) Corporation - Utilities - Medium

SP IT Helpdesk helped Networked Energy Services (NES) Corporation improve IT support. NES wanted to get more value from Microsoft 365 and replace their old IT help desk. They chose SP IT Helpdesk for... its no-code SharePoint integration. The solution made ticket management faster and easier. NES saw better response times and higher internal customer satisfaction.

Read on →

Walker (Walker Therapeutic and Educational Programs) - Non Profit Organization Management - Medium

SP Facilities helped Walker manage facilities across three campuses using Microsoft 365 and SharePoint. Walker needed secure, scalable work order management and asset tracking. SP Facilities provided... a no-code, customizable solution with Power BI integration for reporting. The system improved data security, streamlined operations, and enabled leadership to monitor workloads. Walker continuously modernized the platform to meet changing needs.

Read on →

Global Impact - Non Profit Organization Management

SP CRM from SP Marketplace helped Global Impact cut costs and improve support. Their old SaaS platform was expensive and hard to customize. With SP CRM, they saved money and tailored the system to fi...t their needs. They now manage campaigns and customer support better. The team uses new features like Power BI dashboards and custom add-ons. Reporting and email communication are easier and more effective.

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Atlas Performing Arts Center - Entertainment

SP Facilities helped Atlas Performing Arts Center manage their growing facility needs. The center used SP Facilities on Microsoft 365 to move away from emails and spreadsheets. This solution let them... log tickets, create work orders, and manage assets in one place. Staff used a familiar interface, which reduced training needs. The system improved security and made operations more efficient. Atlas Performing Arts Center now serves patrons and tenants better.

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Princess Juliana International Airport - Transportation/trucking/railroad

SP Employee Hub helped Princess Juliana International Airport rebuild communication after Hurricane Irma. The airport needed a secure intranet for staff and external partners. They chose SP Employee ...Hub on Microsoft 365 for a hub-and-spoke design with department sites. The solution allowed both internal and external users to access information safely. SP Marketplace delivered the intranet in weeks, improving communication and document sharing for the airport.

Read on →

Walker (Walker Therapeutic and Educational Programs) - Non Profit Organization Management

SP Facilities helped Walker manage facilities across three campuses using Microsoft 365 and SharePoint. Walker needed a scalable, secure solution for work order management and asset tracking. They ch...ose SP Facilities in 2016 for its integration with Microsoft tools and easy customization. Ongoing support allowed Walker to modernize the system and add Power BI dashboards. The solution improved data security, reporting, and user adoption for Walker’s facilities team.

Read on →
lightning

Peers used SP CRM for campaign management and collaboration

SP CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.24/5 ★

Read Reviews (28)
Analytics

4.16/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.24/5 ★

Read Reviews (28)
Analytics

4.16/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for SP CRM

Top Failure Risks for SP CRM

SP Marketplace, Inc. Profile

Company Name

SP Marketplace, Inc.

Company Website

https://www.spmarketplace.com/

HQ Location

88 Inverness Circle E, N106, Englewood, Colorado 80112, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE