Real-World Case Studies and Customer Success Stories with SP CRM

SP Facilities helped Walker manage facilities across three campuses using Microsoft 365 and SharePoint. Walker needed a scalable, secure solution... for work order management and asset tracking. They chose SP Facilities in 2016 for its integration with Microsoft tools and easy customization. Ongoing support allowed Walker to modernize the system and add Power BI dashboards. The solution improved data security, reporting, and user adoption for Walker’s facilities team.
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SP CRM from SP Marketplace helped Global Impact cut costs and improve support. Their old SaaS platform was expensive and... hard to customize. With SP CRM, they saved money and tailored the system to fit their needs. They now manage campaigns and customer support better. The team uses new features like Power BI dashboards and custom add-ons. Reporting and email communication are easier and more effective.
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SP Employee Hub helped Princess Juliana International Airport rebuild communication after Hurricane Irma. The airport needed a secure intranet for... staff and external partners. They chose SP Employee Hub on Microsoft 365 for a hub-and-spoke design with department sites. The solution allowed both internal and external users to access information safely. SP Marketplace delivered the intranet in weeks, improving communication and document sharing for the airport.
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SP IT Helpdesk helped Networked Energy Services (NES) Corporation get more value from their Microsoft 365 subscription. NES wanted an... IT help desk solution that worked with SharePoint and Microsoft 365. They chose SP IT Helpdesk to manage IT tickets, improve response times, and boost internal customer satisfaction. The solution fit into their existing Microsoft 365 ecosystem. NES saw better efficiency and a smooth experience for users worldwide.
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SP Facilities helped Atlas Performing Arts Center manage their growing facility needs. The center used SP Facilities on Microsoft 365... to move away from emails and spreadsheets. This solution let them log tickets, create work orders, and manage assets in one place. Staff used a familiar interface, which reduced training needs. The system improved security and made operations more efficient. Atlas Performing Arts Center now serves patrons and tenants better.
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SP Employee Hub helped Prager Metis create a single intranet in Microsoft 365. The solution unified communication and gave secure... access to up-to-date information. It supported 13 departmental sub-sites for better collaboration. Prager Metis improved teamwork and got more value from their Microsoft 365 investment. Data security was a key benefit. The company has used SP Employee Hub since 2018.
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SP Policy Manager helped Hanmi Bank improve policy governance and employee acknowledgment. The bank used Microsoft 365 and wanted a... solution that worked inside their existing system. SP Policy Manager gave them a central place for policies, automated workflows, and real-time compliance tracking. Employees could access and acknowledge policies easily. The solution fit their needs and did not disrupt daily work.
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SP Employee Hub helped the North Carolina Board of Pharmacy build a Microsoft 365-powered intranet. They automated leave management and... centralized resources. Employees now book time off and management approves requests with PowerAutomate. PowerBI dashboards give real-time insights into leave data. The solution reduced admin time and improved efficiency for the whole team.
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SP Facilities helped Grundon Waste Management keep their sites in top condition. Grundon needed a fast, robust facilities management system... that worked with Microsoft Office 365. SP Facilities delivered 85% of what they needed out of the box and was easy to customize. The move to the Microsoft cloud made their data secure and scalable. Grundon exceeded their expectations with better site management and asset tracking.
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