Global Impact
- Non Profit Organization Management
- Medium
Alexandria, USA
SP Marketplace’s SP CRM helped Global Impact cut costs and improve customer support. The old SaaS platform was expensive and... hard to customize. With SP CRM, Global Impact tailored the system to fit their needs. They added Power BI dashboards and a custom tool for inviting charities to events. The new CRM made campaign management and reporting easier. Global Impact praised the strong customer support and flexibility.
Walker Therapeutic and Educational Programs
- Non Profit Organization Management
- Medium
Needham, USA
Walker Therapeutic and Educational Programs needed a scalable facilities management solution for their three campuses. They chose SP Marketplace’s SP... Facilities to manage work orders and asset tracking within Microsoft 365. The solution integrated with SharePoint and Power BI, providing secure data storage and custom reporting. Walker continuously customized the system to meet changing needs. Power BI dashboards helped leadership evaluate workloads and spot issues quickly.
Global Impact
- Non Profit Organization Management
- Medium
Alexandria, USA
SP Marketplace’s SP CRM helped Global Impact cut costs and improve customer support. Their old SaaS platform was expensive and... hard to customize. With SP CRM, Global Impact tailored the system to fit their needs. They added Power BI dashboards and custom features for campaign management. The new solution made IT support and reporting easier. Global Impact now manages campaigns and customer relationships more efficiently.
Walker (Walker Therapeutic and Educational Programs)
- Non Profit Organization Management
- Medium
Needham, USA
Walker used SP Marketplace’s SP Facilities to manage work orders and track assets across three campuses. The solution integrated with... Microsoft 365 and SharePoint, providing secure data storage and familiar tools. Walker customized the system over time, adding Power BI dashboards for leadership insights. The platform improved reporting and made facility management easier for staff. Data security and scalability were key benefits for Walker’s growing needs.
Utilities Case Studies and Customer Success Stories with SP CRM
Networked Energy Services (NES) Corporation
- Utilities
- Medium
San Jose, USA
SP IT Helpdesk helped Networked Energy Services (NES) Corporation get more value from their Microsoft 365 investment. NES used the... solution to streamline IT help desk ticket management and improve response times. The platform integrated with SharePoint and Teams, making it easy for employees to submit and track tickets. NES saw better efficiency and higher internal customer satisfaction. The IT team benefited from automation and real-time analytics.
Networked Energy Services (NES) Corporation
- Utilities
- Medium
San Jose, USA
SP IT Helpdesk helped Networked Energy Services (NES) Corporation get more value from their Microsoft 365 investment. NES used the... solution to streamline IT help desk ticket management and improve response times. The platform integrated with SharePoint and Teams, making it easy for employees to submit and track tickets. NES saw enhanced efficiency and higher internal customer satisfaction. The IT team benefited from automation and real-time analytics, all within their existing Microsoft 365 environment.
Entertainment Case Studies and Customer Success Stories with SP CRM
Atlas Performing Arts Center
- Entertainment
- Small
Washington, USA
Atlas Performing Arts Center used SP Facilities from SP Marketplace to manage their historic venue. They moved from emails and... spreadsheets to a centralized system on Microsoft 365. This let them log tickets, create work orders, and track assets in one place. Staff used a familiar interface, so training was easy. The center improved security, streamlined operations, and served patrons and tenants better. They maximized their Microsoft investment and reduced business complexity.
Atlas Performing Arts Center
- Entertainment
- Small
Washington, USA
Atlas Performing Arts Center used SP Facilities from SP Marketplace to manage their historic venue. They moved from emails and... spreadsheets to a centralized system on Microsoft 365. This let them log tickets, create work orders, and track assets in one place. Staff used a familiar interface, so training was easy. The center improved security, streamlined operations, and served patrons and tenants better. They maximized their Microsoft investment and reduced business complexity.
Accounting Case Studies and Customer Success Stories with SP CRM
Prager Metis
- Accounting
- Large
New York, USA
SP Employee Hub helped Prager Metis, a global accounting firm, centralize communication and information. The company unified 13 departmental sub-sites... within Microsoft 365, making it easy for staff to find up-to-date documents. The intranet improved collaboration and data security across their worldwide offices. Since 2018, Prager Metis has maximized its Microsoft 365 investment with this solution. The hub-and-spoke design supports both company-wide and department-specific needs.
SP Employee Hub helped Prager Metis, a global accounting firm, centralize communication and information. The solution unified 13 departmental sub-sites... within Microsoft 365. Employees now access up-to-date documents and company news in one place. Data security improved by storing all information in the Microsoft cloud. Since 2018, collaboration and value from Microsoft 365 have increased across their worldwide offices.
North Carolina Board of Pharmacy
- Government Administration
- Small
Chapel Hill, USA
SP Employee Hub helped the North Carolina Board of Pharmacy automate leave management and centralize resources. The Microsoft 365-powered intranet... improved efficiency and gave real-time insights with Power BI dashboards. Employees now access self-service tools for time off and policy tasks. Management saves hours on admin work. The solution connects teams and streamlines workflows across the organization.
North Carolina Board of Pharmacy
- Government Administration
- Small
Chapel Hill, USA
SP Employee Hub helped the North Carolina Board of Pharmacy automate leave management and centralize resources. The Microsoft 365-powered intranet... improved efficiency and gave real-time insights with Power BI dashboards. Employees now access self-service tools for time off and policy tasks. Management saves hours on admin work. The organization is more connected and informed.
Princess Juliana International Airport
- Transportation/Trucking/Railroad
- Medium
Simpson Bay, Sint Maarten
Princess Juliana International Airport needed a new intranet after Hurricane Irma damaged their terminal. They chose SP Employee Hub to... connect staff and external partners using Microsoft 365. The solution included department sites for HR, Finance, and Commercial, with secure access for users outside the airport's domain. SP Marketplace delivered the intranet quickly, meeting the airport's need for centralized communication and document storage. The airport now uses the hub for easy information sharing and improved collaboration.
Banking Case Studies and Customer Success Stories with SP CRM
Hanmi Bank
- Banking
- Medium
Los Angeles, USA
Hanmi Bank used SP Policy Manager to improve policy governance and employee acknowledgment. The bank wanted a solution that worked... inside Microsoft 365. SP Policy Manager gave them a central place for policies and automated compliance tracking. Employees could access and acknowledge policies easily. The solution used SharePoint, Power Automate, and Power BI for real-time insights. Hanmi Bank now has better control and visibility over policy management.
Other Industry Case Studies and Success Stories with SP CRM
Grundon Waste Management
- Environmental Services
- Large
UK
SP Facilities by SP Marketplace helped Grundon Waste Management move from on-premise SharePoint to Microsoft 365 cloud. Grundon needed a... flexible facilities management system for 20 sites across England. The solution enabled better site maintenance and asset management, supporting both internal staff and external contractors. Grundon could customize the system to fit their needs and keep all data secure in the Microsoft cloud. The result was improved operational efficiency and exceeded expectations for site management.
Grundon Waste Management
- Environmental Services
- Large
UK
SP Facilities by SP Marketplace helped Grundon Waste Management move from on-premise SharePoint to Microsoft 365 cloud. Grundon needed a... flexible facilities management system for 20 sites across England. The solution enabled better site maintenance and asset management, supporting both internal staff and external contractors. Grundon customized the system to fit their needs, improving operational efficiency and resource recovery from waste. Integration with Microsoft 365 ensured secure data and easy scalability as the business grew.
