Comparison Summary
Introducing Thematic and AddSearch
Thematic, AddSearch, CustomerSure, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Thematic covers Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.
AddSearch focuses on Social Media Management, Helpdesk Management, Content Management with Website, Training & Onboarding, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Analysis Platform to Unlock the value of product
Customizable,and enterprise-level site search solution for websites
Age
2013
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
37
21
Total Goals
(we found evidences for)
11
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Scale best practices
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Increase sales & revenue
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Improve efficiency
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Improve digital and social presence
- See 8 more
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Acquire customers
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Launch new products
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Improve efficiency
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Improve digital and social presence
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Improve consistency
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Scale best practices
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Increase sales & revenue
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Enter new markets internationally or locally
- See 5 more
Top Channels
Channels Used
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website
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promotions
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user generated content
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blogs
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display advertisement
- See 2 more
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website
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promotions
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user generated content
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blogs
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display advertisement
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
