Overview: TeamViewer and OX App Suite as Collaboration and Productivity Category solutions.

TeamViewer stands out in the Collaboration and Productivity category with a focus on large enterprises requiring robust helpdesk management and internal communications improvements. Its comprehensive features and strong vendor support cater to diverse industries, especially IT and Computer Software. On the other hand, OX App Suite is more tailored for communication management and caters to a niche market with enterprise customers emphasizing usability and integration. It fits well for businesses looking to enhance customer relationships and develop content efficiently.

TeamViewer: TeamViewer offers secure, efficient, and easy-to-use remote connectivity features. Complete remote access and control are provided for optimal user experiences.

OX App Suite: OX App Suite is an email platform hosted in your data center. Subscriptions offer access to Open-Xchange features and services.

TeamViewer and OX App Suite: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

TeamViewer excels in collaboration and helpdesk management, which aligns with companies needing strong conference and meeting management. read more →

OX App Suite supports communication management and content delivery, focusing on the needs of businesses with communication-centric operations. read more →

Business Goals

TeamViewer assists in enhancing customer relationships and improving internal communications, ideal for firms with varied customer interaction needs. read more →

OX App Suite aids in enhancing customer relationships and fostering business development, targeting minor growth and efficiency improvements. read more →

Core Features

Featuring ease of migration and security, TeamViewer caters to complex environments requiring robust data import and export options. read more →

OX App Suite offers integration and analytics capabilities, facilitating training and onboarding processes for easier adoption in enterprises. read more →

Vendor Support

TeamViewer provides extensive 24/7 support alongside chat and email, suitable for large-scale operations needing reliable assistance. read more →

OX App Suite offers basic support including email and 24/7 options, fulfilling essential needs for communication-based solutions. read more →

Segments and Industries

TeamViewer serves a broad range of large enterprises and IT services, reflecting its adaptability across multiple sectors. read more →

OX App Suite fits enterprise and mid-market segments, primarily within the IT industry, limiting its reach but ensuring niche suitability. read more →

Operational Alignment

TeamViewer integrates into existing workflows with ease, fitting well with enterprises requiring comprehensive collaboration tools. read more →

OX App Suite aligns with operational needs focused on communication and content management, ideal for smaller, agile environments. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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TeamViewer in Action: Unique Use Cases

What makes TeamViewer ideal for Collaboration?

How can TeamViewer optimize your Helpdesk Management Workflow?

How does TeamViewer facilitate Conference Call Management?

How does TeamViewer facilitate Sales Document Management?


OX App Suite in Action: Unique Use Cases

Why is OX App Suite the best choice for Communication Management?

How efficiently Does OX App Suite manage your Training & Onboarding?

What makes OX App Suite ideal for Upselling?

News

Latest TeamViewer News

TeamViewer Recognized as a Leader in 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools Digital Media Net

TeamViewer has been named a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience (DEX) Management Tools. This recognition highlights TeamViewer's strong vision and execution, following its integration of 1E's autonomous DEX technology into the TeamViewer DEX platform.

26/05/2025 - source

Business Setting

TeamViewer

OX App Suite