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Compare TaskRay vs BigTime Software

Comparison Summary

For TaskRay vs BigTime Software comparison, Our AI algorithm looked at 6265 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using TaskRay and BigTime Software to solve their respective business needs.

Pros and cons of TaskRay and BigTime Software

TaskRay is more suited to businesses that require Training & Onboarding and Collaboration with Social Media where as BigTime Software is focused towards Helpdesk Management and Billing And Invoice Management .

Both TaskRay and BigTime Software are Project Management software, peers recommend TaskRay for training & onboarding where as BigTime Software is more known for billing and invoice management and social media management .

logo TaskRay

Focus area

TaskRay is better than BigTime Software for

Software Failure Risk

  • low

logo BigTime Software

Focus area

BigTime Software is better than TaskRay for

Software Failure Risk

  • low

About

TaskRay - More than Project Management. Customer Onboarding in Salesforce

Simplify even most complex problem with Professional Services Automation software

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

43

47

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction


training & onboarding




workflow management


social media management

social media analytics


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


customer case management


contact list management


rating and review management




lifetime value management



products & pricelist management


content management


account management


knowledge management


performance management



campaign management



category management



billing and invoice management


generation of new leads


sales review & feedback


competitive intelligence


opportunity management


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Improve stakeholder relations

  • Improve ROI

  • Grow market share

  • Increase sales & revenue

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve efficiency

  • Improve internal communications

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more
  • phone calls

  • e-mail

  • chat

  • support groups

  • website

  • offline

  • out of home

  • brochure

  • video

  • social media

  • point of sale

  • user generated content

  • blogs

  • on premises

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting