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SurveySparrow NPS vs AddSearch: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SurveySparrow NPS vs. AddSearch is based on a specific set of business needs and context. The comparison uses 4051 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveySparrow NPS and AddSearch

SurveySparrow NPS, AddSearch, SurveySparrow Enterprise, SmartSurvey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SurveySparrow NPS covers Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.

AddSearch focuses on Social Media Management, Helpdesk Management, Content Management with Website, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SurveySparrow NPS

Focus area

SurveySparrow NPS is better than AddSearch for

Software Failure Risk

  • low

logo AddSearch

Focus area

Software Failure Risk

  • low

About

Survey Platform that turn customers into Promoters.

Customizable,and enterprise-level site search solution for websites

Age

2013

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

21

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up



helpdesk management


social media management

social media analytics

scheduling post to social media

engaging on social media


workflow management


communication management

sending & publishing communications



generation of new leads


training & onboarding


contact list management

creating contact list




competitive intelligence



performance management


sales incentive management




campaign management


rating and review management


sales document management

proposal & quote management



sales review & feedback


lifetime value management


knowledge management


loyalty management




lead qualification


content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Launch new products

  • Build brand awareness

  • Increase sales & revenue

  • Improve consistency

  • See 8 more
  • Acquire customers

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • website

  • promotions

  • user generated content

  • blogs

  • display advertisement

  • See 2 more
  • website

  • promotions

  • user generated content

  • blogs

  • display advertisement

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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low

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Business Setting