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Surveypal Platform vs Voxco: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Surveypal Platform vs. Voxco is based on a specific set of business needs and context. The comparison uses 1150 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Surveypal Platform and Voxco

Surveypal Platform, Voxco, CustomerSure, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Surveypal Platform covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.

Voxco focuses on Market Research with Phone Calls, Engaging Conversational Surveys, Helpdesk Management with Phone Calls, Collecting Feedback, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

logo Voxco

Focus area

Voxco is better than Surveypal Platform for

Software Failure Risk

  • medium

About

Survey platform to measure customer service experience

Survey Software & Online Tools for Data Collection

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

27

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



training & onboarding


helpdesk management


business development


lifetime value management


loyalty management

customise loyalty program


lead qualification

lead qualification: technographic





trade show marketing


proposal & quote management


sales document management

proposal & quote management



performance management


products & pricelist management


social media marketing


category management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • See 5 more
  • Grow market share

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • social media

  • offline

  • trade shows

  • e-mail

  • website

  • See 4 more
  • phone calls

  • mobile

  • social media

  • offline

  • trade shows

  • e-mail

  • website

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting