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shopkick vs Fivestars: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of shopkick vs. Fivestars is based on a specific set of business needs and context. The comparison uses 3500 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing shopkick and Fivestars

shopkick, Fivestars, Tapmango, Antavo, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

shopkick covers Loyalty Management with Phone Calls, Engagement Management with Offline, Promotion Management with Promotions, Discount Management with Promotions, etc.

Fivestars focuses on Loyalty Management, Promotion Management with Promotions, Discount Management with Promotions, Engagement Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo shopkick

Focus area

Software Failure Risk

  • medium

logo Fivestars

Focus area

Fivestars is better than shopkick for

Software Failure Risk

  • low

About

A Shopping App for Smartphones and Tablets

FiveStars Customer Acquisition and Customer Loyalty Program

Age

2011

Financials

M&A

SERIES D

Business Need

Total Processes
(we found evidences for)

24

50

Total Goals
(we found evidences for)

7

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


engagement management

engaging and following up


promotion management


discount management


proximity marketing



campaign management


rating and review management


communication management

sending & publishing communications


generation of new leads


sales document management


lifetime value management


sales incentive management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction



creating knowledge base


knowledge management

creating knowledge base


contact list management


personalized marketing


helpdesk management


redemption management


community building



lead qualification


sales review & feedback


Top Goals

Goals Achieved

  • Build brand awareness

  • Improve brand engagement

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Increase customer life time value

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more
  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting