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Compare Shift4shop vs SAP Commerce Cloud

Comparison Summary

For Shift4shop vs SAP Commerce Cloud comparison, Our AI algorithm looked at 2075 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Shift4shop and SAP Commerce Cloud to solve their respective business needs.

Pros and cons of Shift4shop and SAP Commerce Cloud

Shift4shop is more suited to businesses that require Products & Pricelist Management with Offline and Referral Management where as SAP Commerce Cloud is focused towards Engagement Management with Omnichannel and Products & Pricelist Management with Mobile .

logo Shift4shop

Focus area

Software Failure Risk

  • low

logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than Shift4shop for

Software Failure Risk

  • low

About

eCommerce solution to build a website and grow your business

Commerce cloud solution for long-term customer loyalty

Age

1972

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

39

66

Total Goals
(we found evidences for)

8

13

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management


helpdesk management


referral management


loyalty management


promotion management



category management


social media management


engagement management

engaging and following up


content management

content publishing


knowledge management


rating and review management


discount management



social media marketing


relationship management


campaign management


customer feedback management

measuring customer satisfaction


sales document management

proposal & quote management


contact list management


communication management

sending & publishing communications




training & onboarding


lifetime value management


workflow management



customer case management



generation of new leads




account management


community building


segmentation and targeting



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Build brand awareness

  • Launch new products

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more
  • mobile

  • promotions

  • mobile app

  • offline

  • omnichannel

  • point of sale

  • website

  • e-mail

  • social media

  • coupons

  • review sites

  • eBay

  • phone calls

  • games

  • video

  • on premises

  • user generated content

  • blogs

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting