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ServiceMax vs WorkWave PestPac: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ServiceMax vs. WorkWave PestPac is based on a specific set of business needs and context. The comparison uses 1912 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ServiceMax and WorkWave PestPac

ServiceMax, WorkWave PestPac, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.

WorkWave PestPac focuses on PEST Analysis, Helpdesk Management with Phone Calls, Engagement Management, Rating And Review Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ServiceMax

Focus area

Software Failure Risk

  • medium

logo WorkWave PestPac

Focus area

Software Failure Risk

  • medium

About

Asset-Centric Field Service Management

Pest Control Software to drive profitability and increase revenue

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

49

41

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


sales document management

contract management

proposal & quote management


workflow management


customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications



social media management

social media analytics


contact list management


engagement management

engaging and following up


knowledge management


products & pricelist management


helpdesk management





advocacy management


competitive intelligence


customer case management


generation of new leads



rating and review management


sales call management



relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • See 8 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve efficiency

  • Grow market share

  • Improve stakeholder relations

  • Improve consistency

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • offline

  • point of sale

  • mobile app

  • text SMS

  • trade shows

  • events

  • user generated content

  • blogs

  • on premises

  • website

  • See 10 more
  • phone calls

  • e-mail

  • mobile

  • offline

  • point of sale

  • mobile app

  • text SMS

  • trade shows

  • events

  • user generated content

  • blogs

  • on premises

  • website

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting