Commusoft Overview

Commusoft's field service management software enhances productivity for commercial service businesses aiming to scale from $5M to $50M. Tailored for both office and field operations, it streamlines job scheduling, customer management, and invoicing. This software supports trades professionals by organizing processes efficiently, fostering better communication and workflow. Businesses using Commusoft can expect to unlock additional revenue opportunities through improved service delivery and customer satisfaction. As a result, this tool is an asset for companies seeking to optimize their field operations and drive growth.

Use Cases

Customers recommend Sales Document Management, Communication Management, Order Management, as the business use cases that they have been most satisfied with while using Commusoft.

Other use cases:

  • Engagement Management
  • Contacts History
  • Workflow Management
  • Helpdesk Management
  • Customer Feedback Management
  • Billing And Invoice Management
  • Training & Onboarding
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Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Commusoft.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve ROI
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Commusoft Use-Cases and Business Priorities: Customer Satisfaction Data

Commusoft works with different mediums / channels such as E-Mail. Text SMS. Phone Calls etc.

Commusoft's features include Recording, Templates, Predictive Scheduling, etc. and Commusoft support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Commusoft analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Commusoft is an all-in-one work order management software designed for the field service industry...." Peer review

Commusoft, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Commusoft is the only field service management software designed to boost revenue in commercial and residential services. Schedule a call to learn more.

Popular Business Setting

for Commusoft

Top Industries

  • Construction
  • Utilities
  • Consumer Services

Popular in

  • Small Business
  • Mid Market

Commusoft is popular in Construction, Utilities, and Consumer Services and is widely used by Small Business, and Mid Market,

Commusoft Customer wins, Customer success stories, Case studies

What Are the key features of Commusoft for Sales Document Management?

What makes Commusoft ideal for Communication Management?

How can Commusoft enhance your Order Management process?

What makes Commusoft ideal for Engagement Management?

What makes Commusoft ideal for Contacts History?

11 buyers and buying teams have used Cuspera to assess how well Commusoft solved their Field Service Management needs. Cuspera uses 1537 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Heavenly Cool Appliance Repair - Consumer Services

Commusoft helped Heavenly Cool Appliance Repair move from paper-based dispatching to digital job management. The company used to rely on carbon copies and manual scheduling, which slowed down operati...ons. With Commusoft, they now track technician productivity, optimize job scheduling, and use real-time vehicle tracking. The parts management feature lets technicians start their day from home and reduces trips to the warehouse. This has led to faster repair completion and more jobs handled each day.

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Voity Electrical - Consumer Services

Commusoft helped Voity Electrical improve their daily operations. Before Commusoft, the team struggled with poor communication and workflow stress. The mobile app works offline, letting field staff s...tay productive. Training and onboarding were easy for the office manager. Commusoft made it simple to change and standardize processes. Now, Voity Electrical runs more efficiently and feels in control of their business.

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Carlisle Corp - Hospitality

Commusoft helped Carlisle Corp, a large hospitality company with over 200 Wendy's franchises, bring IT and system maintenance in-house. The company used Commusoft’s Customer Journey plan to track veh...icles, jobs, and technician timesheets. The onboarding process was smooth, with trainers guiding the team and helping technicians adapt. The timesheets feature let managers compare travel and work times, improving accountability. The scheduling tool made it easy to manage technician calendars and keep customers updated with live ETAs.

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Merit Facility Management - Facilities Management

Commusoft helped Merit Facility Management grow and manage more business. Merit used Commusoft’s job management platform to organize subcontractors and customers. The Daily License feature made it af...fordable for Merit to work with 30 to 40 subcontractors. The Customer Portal let Merit’s clients see all their properties and service history in one place. This freed up time for Merit to focus on getting new jobs and contracts.

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Ace Energy Plumbing and Heating - Construction

Commusoft helped Ace Energy Plumbing and Heating streamline workflows and improve customer satisfaction. The company switched from unreliable custom software to Commusoft’s intelligent scheduling. Th...e team now uses the scheduling tool for 99% of job bookings. This change lets technicians fit in an extra job each day. Ace Energy expects a 14% increase in revenue by year-end from these improvements.

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Custom Heat Ltd - Heating And Plumbing

Commusoft helped Custom Heat Ltd move from a paper-based system to a digital platform. Before, invoicing was manual and slow, and jobs could be missed. With Commusoft, technicians send invoices from ...the job site with one click. Scheduling and communication between office and field staff is now instant. The team grew from 60 to over 100 after using Commusoft. The business runs more efficiently and can handle more customer demand.

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Commusoft's Service Contracts System

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Frequently Asked Questions(FAQ)

for Commusoft

What is Commusoft?

Commusoft is an all-in-one cloud-based B2B software designed for both small and large field service companies with multiple technicians. It helps to manage the customer database, jobs and work orders, quotations, technician schedules, custom forms, and invoicing, and it integrates with popular accounting packages such as QuickBooks and Xero. It is accessible on PC, Mac, iPhone, iPad, Android phone or Android tablet. Commusoft even works offline, keeping the computer and mobile device in sync, so one can business from the office and on the road.

Commusoft's field service software is designed to help almost any size company complete more jobs per day, provide high-quality customer service, and ensure accurate and fast invoicing. It's an all-in-one software that brings the processes together and streamlines the operations, effortlessly schedule work orders, manage finances, and engage customers, ensuring to get the most out of the team and their time. It also helps in tracking and reporting on technicians, trucks, inventory, profit, and much more.

Some of its features include enhancing job planning that keeps track of every ongoing and past job, empower technicians through a comprehensive mobile experience, bringing schedules, work orders, checklists, customer signatures, and more on the go, access customer details and conversation logs at any time, plus improve communication with automated service reminders, convenient online portals, and popular integrations, Track parts, purchase orders, and vendors, allowing for an accurate evaluation of costs and ensuring maximum profitability and so on.

What is Commusoft used for?

Commusoft is a Field Service Management Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Sales Document Management, Communication Management and Order Management .

What are the top features of Commusoft?

Recording, Templates and Predictive scheduling are some of the top features of Commusoft.

Who uses Commusoft?

Commusoft is used by Construction, Utilities and Consumer Services among other industries.

What are Commusoft alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Commusoft.

Where is Commusoft located?

Commusoft is headquartered at 159 N Sangamon St, Chicago, Illinois 60607, US.
lightning

Peers used Commusoft for sales document management and communication management

Commusoft Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (25)
Custom Reports

4.52/5 ★

Read Reviews (188)
Analytics

4.27/5 ★

Read Reviews (38)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (25)
Custom Reports

4.52/5 ★

Read Reviews (188)
Analytics

4.27/5 ★

Read Reviews (38)

Software Failure Risk Guidance

?

for Commusoft

Overall Risk Meter

Low Medium High

Top Failure Risks for Commusoft

Commusoft Ltd. Profile

Company Name

Commusoft Ltd.

Company Website

https://www.commusoft.us/

HQ Location

159 N Sangamon St, Chicago, Illinois 60607, US

Employees

51-100

Social

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Financials

PRIVATE