Commusoft Overview

This is a summary of the comprehensive capabilities and benefits of Commusoft based on over 1537 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Commusoft, RazorSync, BlueFolder, Loc8, Fergus, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Commusoft is right for your needs? Our Cuspera AI engine can evaluate how Commusoft fits your specific business needs, industry, and context. Get your personalized assessment report today.

Commusoft supports business activities such as:

  • Sales Document Management
  • Communication Management
  • Order Management
  • Engagement Management
  • Contacts History

Commusoft can help you with many business goals, such as Enhance Customer Relationships, Scale Best Practices, Acquire Customers, Increase Sales & Revenue, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail Text SMS Phone Calls etc. for these needs. As a solution, Commusoft's capabilities include Recording, Templates, Predictive Scheduling, etc.

Commusoft Construction Vertical is its biggest customer base.

Reviews

"...You can capture it through the Commusoft app and store it alongside the quote. ..." Effortlessly Send Professional Quotes

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Commusoft solved their Field Service Management needs. Cuspera uses 1537 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Business Priorities

Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using Commusoft.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Document Management , Communication Management , Order Management , as the business use cases that they have been most satisfied while using Commusoft.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Document Management

4.62/5 ★

Read Reviews (106)

"...You can capture it through the Commusoft app and store it alongside the quote. ..." Effortlessly Send Professional Quotes
proposal & quote management

4.62/5 ★

Read Reviews (73)

"...Commusoft is an all-in-one online service software to manage your field service business: customer database, quotations, work orders, dispatch, assets, inventory, invoicing, payments and more...."
contract management

4.50/5 ★

Read Reviews (20)

"...Commercial customer journeys aren t always simple, but friction can be reduced with service contract management and planned preventive maintenance...."
digital signature

4.42/5 ★

Read Reviews (12)

"...Whether online or offline, the Commusoft mobile app empowers technicians with all the tools they need, including digital signature capture. ..."
Communication Management with E-Mail, Text SMS and Phone Calls

4.85/5 ★

Read Reviews (44)

"...We just started using the MailChimp integration which means we can send marketing emails to all our customers, which is really improving our customer service..."
sending & publishing communications

4.84/5 ★

Read Reviews (39)

"...With their go ahead, you can then send an email or text message to each tenant to arrange access for that service...."
Order Management

4.85/5 ★

Read Reviews (33)

"...Real-time Vehicle Tracking is included in the price of your work order management software...." Real-Time Vehicle Tracking for Field Service Companies
PEER EXPERIENCES
Sales Document Management

4.62/5 ★

Read Reviews (106)

"...You can capture it through the Commusoft app and store it alongside the quote. ..." Effortlessly Send Professional Quotes
proposal & quote management

4.62/5 ★

Read Reviews (73)

contract management

4.62/5 ★

Read Reviews (20)

digital signature

4.62/5 ★

Read Reviews (12)

Communication Management with E-Mail, Text SMS and Phone Calls

4.85/5 ★

Read Reviews (44)

"...We just started using the MailChimp integration which means we can send marketing emails to all our customers, which is really improving our customer service..." Peer review by Raj Kara
sending & publishing communications

4.85/5 ★

Read Reviews (39)

Order Management

4.85/5 ★

Read Reviews (33)

"...Real-time Vehicle Tracking is included in the price of your work order management software...." Real-Time Vehicle Tracking for Field Service Companies

22+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1537 insights from peers and experts to help you assess how these Commusoft use cases fit your Field Service Management needs.

Frequently Asked Questions(FAQ)

for Commusoft

What is Commusoft?

Commusoft is an all-in-one cloud-based B2B software designed for both small and large field service companies with multiple technicians. It helps to manage the customer database, jobs and work orders, quotations, technician schedules, custom forms, and invoicing, and it integrates with popular accounting packages such as QuickBooks and Xero. It is accessible on PC, Mac, iPhone, iPad, Android phone or Android tablet. Commusoft even works offline, keeping the computer and mobile device in sync, so one can business from the office and on the road.

What is Commusoft used for?

Commusoft is a Field Service Management Software mainly used by its customers to Enhance Customer Relationships and Scale Best Practices by Sales Document Management, Communication Management and Order Management .

What are the top features of Commusoft?

Recording, Templates and Predictive scheduling are some of the top features of Commusoft.

Who uses Commusoft?

Commusoft is used by Construction, Utilities and Consumer Services among other industries.

What are Commusoft alternatives?

RazorSync, BlueFolder, Loc8 and Fergus are popular alternatives for Commusoft.

Where is Commusoft located?

Commusoft is headquartered at 159 N Sangamon St, Chicago, Illinois 60607, US.

Popular Business Setting

for Commusoft

Top Industries

  • Construction
  • Utilities
  • Consumer Services

Popular in

  • Small Business
  • Mid Market

Peers used Commusoft to Enhance customer relationships and Scale best practices

Peer and Expert Opinion on Features

for Commusoft

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.58/5 ★

Read Reviews (73)
Templates

4.57/5 ★

Read Reviews (52)
Predictive scheduling

4.34/5 ★

Read Reviews (25)
Calculator

4.38/5 ★

Read Reviews (24)
Personalization

3.75/5 ★

Read Reviews (21)
FEATURES RATINGS AND REVIEWS
Recording

4.58/5 ★

Read Reviews (73)
Templates

4.57/5 ★

Read Reviews (52)
Predictive scheduling

4.34/5 ★

Read Reviews (25)
Calculator

4.38/5 ★

Read Reviews (24)
Personalization

3.75/5 ★

Read Reviews (21)

IT and Other Capabilities

for Commusoft

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5 ★

Read Reviews (133)
Data Import

4.49/5 ★

Read Reviews (188)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5 ★

Read Reviews (133)
Data Import

4.49/5 ★

Read Reviews (188)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.68/5 ★

Read Reviews (51)
24/7 Support

4.61/5 ★

Read Reviews (168)
Phone Support

4.58/5 ★

Read Reviews (32)
Chat Support

4.56/5 ★

Read Reviews (25)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.68/5 ★

Read Reviews (51)
24/7 Support

4.61/5 ★

Read Reviews (168)
Phone Support

4.58/5 ★

Read Reviews (32)
Chat Support

4.56/5 ★

Read Reviews (25)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (25)
Custom Reports

4.52/5 ★

Read Reviews (188)
Analytics

4.27/5 ★

Read Reviews (38)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.34/5 ★

Read Reviews (25)
Custom Reports

4.52/5 ★

Read Reviews (188)
Analytics

4.27/5 ★

Read Reviews (38)

Software Failure Risk Guidance

?

for Commusoft

Overall Risk Meter

Low Medium High

Top Failure Risks for Commusoft

Vendor Profile Details

Company Name

Commusoft

Company Website

https://www.commusoft.us/

HQ Location

159 N Sangamon St, Chicago, Illinois 60607, US

Employees

51-100

Social

Financials

PRIVATE