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SAP Commerce Cloud vs Zoey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for SAP Commerce Cloud low Failure Risk for Zoey low
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Comparison Summary

This comparison report of SAP Commerce Cloud vs. Zoey is based on a specific set of business needs and context. The comparison uses 2297 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Commerce Cloud and Zoey

SAP Commerce Cloud, Zoey, Optimizely Customized Commerce, Adobe Commerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Commerce Cloud covers Engagement Management with Omnichannel, Products & Pricelist Management with Mobile, Content Management with Mobile, Sales Document Management, etc.

Zoey focuses on Sales Document Management, Order Management, Helpdesk Management, Products & Pricelist Management, etc.

"We’re leveraging the SAP Commerce Cloud to support our growth, both by capturing more top-line sales and improving the customer experience. " - Jim Ferolo

"Your software is reliable. I sleep better. " - Chris Griffin

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Commerce Cloud

Focus area

SAP Commerce Cloud is better than Zoey for

Software Failure Risk

  • low

logo Zoey

Focus area

Zoey is better than SAP Commerce Cloud for

Software Failure Risk

  • low

About

Commerce cloud solution for long-term customer loyalty

Zoey: B2B/Wholesale eCommerce Platform with Enterprise Capabilitie

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

66

45

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (39)

Read Reviews (4)

engaging and following up

Read Reviews (22)

Read Reviews (4)

products & pricelist management

Read Reviews (36)

Read Reviews (14)

content management

Read Reviews (33)

Read Reviews (4)

content publishing

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (18)

Read Reviews (63)

proposal & quote management

Read Reviews (17)

Read Reviews (59)

contract management

Read Reviews (1)

Read Reviews (3)

training & onboarding

Read Reviews (15)

Read Reviews (2)

order management

Read Reviews (14)

Read Reviews (31)

promotion management

Read Reviews (12)

Read Reviews (5)

loyalty management

Read Reviews (12)

Read Reviews (1)

identify target customers

Read Reviews (3)

Read Reviews (1)

customise loyalty program

Read Reviews (3)

Read Reviews (0)

social media management

Read Reviews (10)

Read Reviews (1)

social media analytics

Read Reviews (10)

Read Reviews (1)

lifetime value management

Read Reviews (8)

Read Reviews (3)

helpdesk management

Read Reviews (7)

Read Reviews (19)

workflow management

Read Reviews (6)

Read Reviews (2)

contact list management

Read Reviews (5)

Read Reviews (0)

customer case management

Read Reviews (4)

Read Reviews (1)

customer feedback management

Read Reviews (4)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (4)

Read Reviews (1)

generation of new leads

Read Reviews (3)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (6)

sending & publishing communications

Read Reviews (2)

Read Reviews (6)

account management

Read Reviews (2)

Read Reviews (6)

rating and review management

Read Reviews (2)

Read Reviews (1)

community building

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

category management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Increase customer life time value

  • Improve internal communications

  • See 10 more

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Grow market share

  • See 8 more

Top Channels

Channels Used

  • promotions

  • offline

  • website

  • e-mail

  • point of sale

  • coupons

  • display advertisement

  • phone calls

  • social media

  • mobile

  • user generated content

  • blogs

  • trade shows

  • video

  • mobile app

  • Facebook

  • See 13 more

  • promotions

  • offline

  • website

  • e-mail

  • point of sale

  • coupons

  • display advertisement

  • phone calls

  • social media

  • mobile

  • user generated content

  • blogs

  • trade shows

  • video

  • mobile app

  • Facebook

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting