cuspera logo CUSPERA

Compare Salesforce Social Studio vs Nimble CRM

Comparison Summary

For Salesforce Social Studio vs Nimble CRM comparison, Our AI algorithm looked at 16484 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Social Studio and Nimble CRM to solve their respective business needs.

Pros and cons of Salesforce Social Studio and Nimble CRM

Salesforce Social Studio is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Nimble CRM is focused towards Engagement Management with Social Media and Contact List Management with Social Media .

Both Salesforce Social Studio and Nimble CRM are Social CRM software, peers recommend Salesforce Social Studio for social media analytics and campaign management where as Nimble CRM is more known for communication management and tracking contacts .

logo Salesforce Social Studio

Focus area

Salesforce Social Studio is better than Nimble CRM for

Software Failure Risk

  • medium

logo Nimble CRM

Focus area

Nimble CRM is better than Salesforce Social Studio for

Software Failure Risk

  • medium

About

Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data

Nimble CRM | CRM Software To Grow Your Business

Age

1999

2014

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

82

122

Total Goals
(we found evidences for)

13

19

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account

monitoring social media


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


content publishing

searching for content


workflow management


campaign management

campaign analytics

campaign monitoring


social media marketing




contact list management

creating contact list


helpdesk management


touchpoint management



sales document management

proposal & quote management

contract management


channel management


conversion management


training & onboarding


trade show marketing


generation of new leads





customer feedback management


products & pricelist management




lifetime value management



account management


segmentation and targeting





personalized marketing



community building


calendar management



rating and review management



competitive intelligence


relationship marketing


relationship management



pipeline management



follower management


distribution management


knowledge management



sales call management





lead qualification: demographic


lead qualification: behavioural


lead qualification

lead qualification: demographic

lead qualification: behavioural



business development


influencer marketing


discount management


promotion management


opportunity management



revenue cycle management


influencer management



sales review & feedback


performance management


conference call management


outbound marketing


billing and invoice management


membership management



subscription management




courses & assessment


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Establish thought leadership

  • Grow market share

  • Launch new products

  • Improve consistency

  • Improve efficiency

  • Improve brand engagement

  • Shorten ramp up time

  • Improve stakeholder relations

  • Improve visibility

  • Increase customer life time value

  • See 16 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • LinkedIn

  • Twitter

  • mobile

  • Facebook

  • phone calls

  • user generated content

  • blogs

  • Facebook page

  • mobile app

  • offline

  • newsletter

  • point of sale

  • on premises

  • chat

  • video

  • promotions

  • trade shows

  • events

  • text SMS

  • support groups

  • mass media

  • channel partners

  • Slack

  • print media

  • magazine

  • Skype

  • games

  • Instagram

  • causes and charity

  • See 29 more
  • social media

  • e-mail

  • website

  • LinkedIn

  • Twitter

  • mobile

  • Facebook

  • phone calls

  • user generated content

  • blogs

  • Facebook page

  • mobile app

  • offline

  • newsletter

  • point of sale

  • on premises

  • chat

  • video

  • promotions

  • trade shows

  • events

  • text SMS

  • support groups

  • mass media

  • channel partners

  • Slack

  • print media

  • magazine

  • Skype

  • games

  • Instagram

  • causes and charity

  • See 29 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting