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Compare Salesforce Inbox vs MailTrack

Comparison Summary

This comparison report of Salesforce Inbox vs. MailTrack is based on a specific set of business needs and context. The comparison uses 2026 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Salesforce Inbox and MailTrack

Salesforce Inbox, MailTrack, Ebsta, Polymail, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Salesforce Inbox was founded in 1999. It covers Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

MailTrack focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with Social Media, Follower Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Salesforce Inbox

Focus area

Salesforce Inbox is better than MailTrack for

Software Failure Risk

  • low

logo MailTrack

Focus area

Software Failure Risk

  • medium

About

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

Free email tracking for Gmail, with data security and email notifications

Age

1999

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

56

33

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


sales call management

meeting management


contact list management

creating contact list



products & pricelist management


generation of new leads


sales document management

contract management

proposal & quote management


workflow management



social media management


customer feedback management

measuring customer satisfaction



social media marketing




business development



conversion management


account management


content management


campaign management



rating and review management


pipeline management


relationship management


follower management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more
  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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high

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Business Setting