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Compare Salesforce Field Service vs FieldEZ

Comparison Summary

For Salesforce Field Service vs FieldEZ comparison, Our AI algorithm looked at 1641 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Field Service and FieldEZ to solve their respective business needs.

Pros and cons of Salesforce Field Service and FieldEZ

Salesforce Field Service is more suited to businesses that require Sales Document Management and Helpdesk Management with Phone Calls where as FieldEZ is focused towards Order Management with Offline and Sales Document Management with Phone Calls .

logo Salesforce Field Service

Focus area

Software Failure Risk

  • medium

logo FieldEZ

Focus area

Software Failure Risk

  • low

About

Field Service Software and Onsite Job Management by Service Cloud

Most Affordable Field Force Management Software

Age

1999

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

45

46

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction


sales document management

contract management

proposal & quote management


helpdesk management



engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


workflow management


knowledge management


products & pricelist management


sales call management

meeting management


campaign management


competitive intelligence


distribution management


communication management


training & onboarding


social media management

social media analytics



generation of new leads




contact list management


relationship management


billing and invoice management


lifetime value management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Grow market share

  • Scale best practices

  • Launch new products

  • Enter new markets internationally or locally

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve efficiency

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • on premises

  • chat

  • mobile app

  • point of sale

  • trade shows

  • mass media

  • text SMS

  • See 7 more
  • phone calls

  • mobile

  • offline

  • on premises

  • chat

  • mobile app

  • point of sale

  • trade shows

  • mass media

  • text SMS

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting