FieldAware Overview
This is a summary of the comprehensive capabilities and benefits of FieldAware based on over 1264 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
FieldAware, Fieldpoint, B2Field, FieldPulse, FieldEdge, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if FieldAware is right for your needs? Our Cuspera AI engine can evaluate how FieldAware fits your specific business needs, industry, and context. Get your personalized assessment report today.
FieldAware supports business activities such as:
- Sales Document Management
- Order Management
- Customer Feedback Management
- Workflow Management
- Contacts History
FieldAware can help you with many business goals, such as Enhance Customer Relationships, Increase Sales & Revenue, Acquire Customers, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Video Mobile and Mobile App for these needs. As a solution, FieldAware's capabilities include Dashboard, Alerts: Popups & Notifications, Recording, etc.
FieldAware Consumer Services Vertical is its biggest customer base.
Reviews
"...Track customer sign-offs, job closure, technician locations, optimized routes and other data...." QuickBooks Field Service Connector
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well FieldAware solved their Field Service Management needs. Cuspera uses 1264 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities peers achieved using FieldAware.
Use Cases
Peers recommend Sales Document Management , Order Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using FieldAware.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management |
3.59/5 ★ |
"...Track customer sign-offs, job closure, technician locations, optimized routes and other data...." QuickBooks Field Service Connector |
| contract management |
3.17/5 ★ |
"...With FieldAware the technicians have prompts they can use for the additional services and maintenance contracts we offer, as well as access to customer information through the integration with Salesforce...." Enabling Field Technicians Everywhere |
| digital signature |
3.45/5 ★ |
"...I also recommend signature capture on the remote devices...." Peer review by Steve M., Vice President, Manufacturing |
| proposal & quote management |
3.92/5 ★ |
"...FieldAware customers using the Xero online accounting platform can move their business from quote to cash faster with FieldAware s Xero software integration. ..." Xero Field Service Integration |
| Order Management with Video |
4.86/5 ★ |
"...Work Order Management. Videos...." Easy Service & Work Order Management Software |
| Customer Feedback Management with Mobile |
4.54/5 ★ |
"...Improve customer satisfaction by giving them a modern way to interact with your business. ..." Easy to Use Field Service Customer Portal |
| measuring customer satisfaction |
4.50/5 ★ |
"...Improve customer satisfaction by giving them a modern way to interact with your business. ..." Easy to Use Field Service Customer Portal |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management |
3.59/5 ★ |
"...Track customer sign-offs, job closure, technician locations, optimized routes and other data...." QuickBooks Field Service Connector |
|
| contract management |
3.59/5 ★ |
| digital signature |
3.59/5 ★ |
| proposal & quote management |
3.59/5 ★ |
| Order Management with Video |
4.86/5 ★ |
"...Work Order Management. Videos...." Easy Service & Work Order Management Software |
|
| Customer Feedback Management with Mobile |
4.54/5 ★ |
"...Improve customer satisfaction by giving them a modern way to interact with your business. ..." Easy to Use Field Service Customer Portal |
|
| measuring customer satisfaction |
4.54/5 ★ |
27+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1264 insights from peers and experts to help you assess how these FieldAware use cases fit your Field Service Management needs.
Frequently Asked Questions(FAQ)
for FieldAware
What is FieldAware used for?
What are the top features of FieldAware?
Who uses FieldAware?
What are FieldAware alternatives?
Where is FieldAware located?
Popular Business Setting
for FieldAware
Top Industries
- Consumer Services
- Construction
- Information Technology and Services
Popular in
- Small Business
- Mid Market
Peers used FieldAware to Enhance customer relationships and Increase sales & revenue
FieldAware Alternatives
Peer and Expert Opinion on Features
for FieldAware
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (20) |
| Alerts: popups & Notifications | Read Reviews (18) |
| Recording | Read Reviews (6) |
| Personalization | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (20) |
| Alerts: popups & Notifications | Read Reviews (18) |
| Recording | Read Reviews (6) |
| Personalization | Read Reviews (6) |
IT and Other Capabilities
for FieldAware
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (42) |
| Data Import | Read Reviews (123) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (42) |
| Data Import | Read Reviews (123) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (25) |
| Chat Support | Read Reviews (7) |
| 24/7 Support | Read Reviews (151) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (25) |
| Chat Support | Read Reviews (7) |
| 24/7 Support | Read Reviews (151) |
| Email Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (42) |
| Analytics | Read Reviews (106) |
| Custom Reports | Read Reviews (185) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (42) |
| Analytics | Read Reviews (106) |
| Custom Reports | Read Reviews (185) |
Software Failure Risk Guidance
?for FieldAware
Overall Risk Meter
Top Failure Risks for FieldAware
Vendor Profile Details
Company Name
FieldAware
Company Website
https://www.fieldaware.com/HQ Location
5000 Legacy Drive, Suite 475 Plano, TX 75024 USA
Employees
101-250
Social
Financials
SEED
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