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Compare RingCentral Contact Center vs CircleLoop

Comparison Summary

For RingCentral Contact Center vs CircleLoop comparison, Our AI algorithm looked at 4883 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using RingCentral Contact Center and CircleLoop to solve their respective business needs.

Pros and cons of RingCentral Contact Center and CircleLoop

RingCentral Contact Center is more suited to businesses that require Sales Call Management with Phone Calls and Collaboration with Video where as CircleLoop is focused towards Sales Call Management with Phone Calls and Conference Call Management with Offline .

Both RingCentral Contact Center and CircleLoop are Auto Dialer software, peers recommend RingCentral Contact Center for communication management and conference call management where as CircleLoop is more known for call recording and sales call management .

logo RingCentral Contact Center

Focus area

RingCentral Contact Center is better than CircleLoop for

Software Failure Risk

  • low

logo CircleLoop

Focus area

CircleLoop is better than RingCentral Contact Center for

Software Failure Risk

  • low

About

Digital Customer Engagement Software for Greater Customer Experience

Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone

Age

2003

2016

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

46

44

Total Goals
(we found evidences for)

8

3

Top Processes

Evidences indicate better relative satisfaction


sales call management

meeting management




conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


workflow management


social media management

social media analytics


training & onboarding


sales document management

contract management


engagement management

engaging and following up




content management


competitive intelligence


customer feedback management

measuring customer satisfaction


generation of new leads




Top Goals

Goals Achieved

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Manage risk

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • See 5 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • text SMS

  • point of sale

  • e-mail

  • mobile app

  • website

  • social media

  • omnichannel

  • promotions

  • causes and charity

  • See 11 more
  • phone calls

  • offline

  • events

  • trade shows

  • mobile

  • text SMS

  • point of sale

  • e-mail

  • mobile app

  • website

  • social media

  • omnichannel

  • promotions

  • causes and charity

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting