cuspera logo CUSPERA

Reputation.com vs Bazaarvoice: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Reputation.com vs. Bazaarvoice is based on a specific set of business needs and context. The comparison uses 7630 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Reputation.com and Bazaarvoice

Reputation.com, Bazaarvoice, BirdEye, Chatmeter Platform, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Reputation.com covers Reputation Management, Rating And Review Management, Social Media Management with Social Media, Engagement Management, etc.

Bazaarvoice focuses on Rating And Review Management with Website, Engagement Management with Website, Social Media Management with Social Media, Communication Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Reputation.com

Focus area

Reputation.com is better than Bazaarvoice for

Software Failure Risk

  • medium

logo Bazaarvoice

Focus area

Bazaarvoice is better than Reputation.com for

Software Failure Risk

  • medium

About

Experience Management Platform for listening, understanding and taking action.

Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites

Age

2006

2005

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

78

88

Total Goals
(we found evidences for)

13

18

Top Processes

Evidences indicate better relative satisfaction


reputation management


rating and review management


social media management

engaging on social media

scheduling post to social media

social media analytics

monitoring social media

managing social media account


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


customer feedback management

measuring customer satisfaction

measuring net promoter score



sales review & feedback


loyalty management

customise loyalty program

create engagement based loyalty


training & onboarding





sales document management

contract management

proposal & quote management


competitive intelligence


content management

content publishing


helpdesk management



touchpoint management


campaign management


sales call management




contact list management


products & pricelist management


workflow management



channel management


customer case management


generation of new leads


revenue cycle management



knowledge management


segmentation and targeting


follower management


advocacy management




lifetime value management


lead qualification

lead qualification: technographic


relationship management


business development


category management


social media marketing





personalized marketing



conversion management




influencer marketing


trade show marketing


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Establish thought leadership

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve internal communications

  • Build brand awareness

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Increase average basket value

  • Grow market share

  • Establish thought leadership

  • Improve internal communications

  • Improve visibility

  • Increase customer life time value

  • See 15 more

Top Channels

Channels Used

  • social media

  • user generated content

  • website

  • e-mail

  • offline

  • Instagram

  • point of sale

  • Pinterest

  • review sites

  • video

  • promotions

  • phone calls

  • channel partners

  • games

  • blogs

  • Facebook

  • trade shows

  • mobile

  • newsletter

  • mass media

  • television

  • omnichannel

  • print media

  • mobile app

  • events

  • display advertisement

  • Amazon

  • out of home

  • brochure

  • Twitter

  • coupons

  • chat

  • Snapchat

  • on premises

  • See 31 more
  • social media

  • user generated content

  • website

  • e-mail

  • offline

  • Instagram

  • point of sale

  • Pinterest

  • review sites

  • video

  • promotions

  • phone calls

  • channel partners

  • games

  • blogs

  • Facebook

  • trade shows

  • mobile

  • newsletter

  • mass media

  • television

  • omnichannel

  • print media

  • mobile app

  • events

  • display advertisement

  • Amazon

  • out of home

  • brochure

  • Twitter

  • coupons

  • chat

  • Snapchat

  • on premises

  • See 31 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting