ReviewPro Overview
Shiji ReviewPro addresses the challenge of managing guest experiences in the hospitality sector by providing a comprehensive guest experience management software. It enables hotels to collect and analyze guest feedback data effectively. This insight helps hotels enhance service quality and improve profitability. By understanding guest sentiments, hotels can make informed decisions that elevate the overall guest journey, ensuring satisfaction at every touchpoint. ReviewPro's capabilities are tailored to meet the needs of hoteliers, offering solutions that cover various stages of the guest journey. This focus on feedback-driven insights positions hotels to adapt and thrive in a competitive market.
Use Cases
Customers recommend Reputation Management, Competitive Intelligence, Rating And Review Management, as the business use cases that they have been most satisfied with while using ReviewPro.
Business Priorities
Improve Digital And Social Presence and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using ReviewPro.
ReviewPro Use-Cases and Business Priorities: Customer Satisfaction Data
ReviewPro's features include Feedback Surveys, Dashboard, Alerts: Popups & Notifications, etc. and ReviewPro support capabilities include 24/7 Support, Chat Support, Email Support, etc. also ReviewPro analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Leading providers of Guest Intelligence solutions to independent hotel brands worldwide, ReviewPro provides hoteliers with actionable insight to enhance the guest experience and increase rankings on review sites and Online Travel Agencies (OTAs)...." Peer review from Review Rank
ReviewPro, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Shiji ReviewPro is the leading guest experience management software, aiding hospitality in profitability. Guest feedback data is gathered and analyzed for better insights.
Comprehensive Insights on ReviewPro Use Cases
What Are the key features of ReviewPro for Reputation Management?
What makes ReviewPro ideal for Competitive Intelligence?
How does ReviewPro facilitate Rating And Review Management?
What solutions does ReviewPro provide for Engagement Management?
How does ReviewPro address your Customer Case Management Challenges?
15 buyers and buying teams have used Cuspera to assess how well ReviewPro solved their Reviews and Reputation needs. Cuspera uses 1001 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Frequently Asked Questions(FAQ)
for ReviewPro
What is ReviewPro used for?
What are the top features of ReviewPro?
Peers used ReviewPro for reputation management and competitive intelligence
ReviewPro Competitors
ReviewPro Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (155) |
| Custom Reports | Read Reviews (101) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (155) |
| Custom Reports | Read Reviews (101) |
Software Failure Risk Guidance
?for ReviewPro
Overall Risk Meter
Top Failure Risks for ReviewPro
Shiji Group. News
Shiji Expands in Mexico, Welcomes New Country Manager
Shiji has expanded its operations in Mexico by opening a new office in Mexico City and appointing Alejandra Pueblita as the Country Manager. This move aims to meet the increasing demand for advanced hotel technology in Mexico's hospitality sector. Pueblita, with over 20 years of experience, will focus on partnerships and market penetration to align Shiji's technology with local needs.
Shiji Unveils Rebrand, Unifying Hospitality Solutions
Shiji has unveiled a comprehensive rebrand, unifying its hospitality technology solutions under a single platform. This rebrand introduces a cohesive brand structure, simplifying its portfolio and reinforcing its commitment to 24/7 support for the hospitality industry. The new identity includes rebranded solutions such as Daylight PMS, Infrasys POS, and Reviewpro Reputation, designed to enhance integration and efficiency for hoteliers.
Shiji Appoints Steven Hopkinson as SVP for APAC & ME
Shiji has appointed Steven Hopkinson as Senior Vice President for APAC and the Middle East. Hopkinson will leverage his extensive experience in hospitality technology to drive growth and strengthen partnerships in these regions. His background includes leadership roles at Groups360 and expanding Getty Images' business in Asia Pacific.
Shiji and HyperGuest partner to expand global hospitality distribution
Shiji has partnered with HyperGuest to enhance global hospitality distribution. This strategic collaboration aims to improve real-time B2B connectivity, enabling Shiji's hotel partners to access new demand sources and increase direct bookings. The integration offers seamless access to HyperGuest's scalable distribution network, enhancing visibility and conversion potential for hotel partners.
Shiji Group. Profile
Company Name
Shiji Group.
Company Website
https://reviewpro.shijigroup.com/HQ Location
Social
