ReviewPro Product Overview

Shiji ReviewPro addresses the challenge of managing guest experiences in the hospitality sector by providing a comprehensive guest experience management software. It enables hotels to collect and analyze guest feedback data effectively. This insight helps hotels enhance service quality and improve profitability. By understanding guest sentiments, hotels can make informed decisions that elevate the overall guest journey, ensuring satisfaction at every touchpoint. ReviewPro's capabilities are tailored to meet the needs of hoteliers, offering solutions that cover various stages of the guest journey. This focus on feedback-driven insights positions hotels to adapt and thrive in a competitive market.

How satisfied the customers are with ReviewPro use-cases

Reviews

"...The companys suite of cloud-based solutions includes Online Reputation Management (ORM), Guest Survey Solution (GSS) and Revenue Optimizer...." Peer review from Review Rank

ReviewPro Customer Insights, Testimonials and Case Studies

How can ReviewPro enhance your Reputation Management process?

How does ReviewPro address your Competitive Intelligence Challenges?

How does ReviewPro address your Rating And Review Management Challenges?

How can ReviewPro optimize your Engagement Management Workflow?

What Are the key features of ReviewPro for Customer Case Management?

What is ReviewPro used for?

ReviewPro is a Reviews and Reputation Software mainly used by its customers to Improve Digital And Social Presence and Build Brand Awareness by Reputation Management, Competitive Intelligence and Rating And Review Management .

What are the top features of ReviewPro?

Feedback surveys, Dashboard and Alerts: popups & Notifications are some of the top features of ReviewPro.

What are ReviewPro alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for ReviewPro.

15 buyers and buying teams have used Cuspera to assess how well ReviewPro solved their Reviews and Reputation needs. Cuspera uses 1001 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

lightning

Peers used ReviewPro for reputation management and competitive intelligence

ReviewPro Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.96/5

Read Reviews (4)
Analytics

4.65/5

Read Reviews (155)
Custom Reports

4.50/5

Read Reviews (101)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.96/5

Read Reviews (4)
Analytics

4.65/5

Read Reviews (155)
Custom Reports

4.50/5

Read Reviews (101)

Software Failure Risk Guidance

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for ReviewPro

Overall Risk Meter

Low Medium High

Top Failure Risks for ReviewPro

Shiji Group. News

Partnership
 

Shiji and allmytour Integrate to Expand Global Accommodation Distribution

Shiji and allmytour have formed a strategic partnership to integrate Shiji's Horizon Distribution with allmytour's AI-powered bedbank solution. This collaboration aims to create a global accommodation distribution network, enhancing booking efficiency and expanding allmytour's international reach. The integration will streamline accommodation supply channels and support allmytour's growth in the Korean and global markets.

Product
 

Shiji Launches Reviewpro Reputation to Elevate Hotel Reviews in Japan

Shiji Japan has launched the full-scale rollout of Reviewpro Reputation, a platform designed to enhance guest experiences in Japan's hospitality sector. The solution supports over 80 review sites and 45 languages, offering tools like AI analysis and multilingual sentiment analysis. It integrates with Shijis Daylight PMS, enabling hotels to shift from reactive to data-driven service enhancement, improving guest satisfaction and brand value.

Company
 

Shiji Expands in Mexico, Welcomes New Country Manager

Shiji has expanded its operations in Mexico by opening a new office in Mexico City and appointing Alejandra Pueblita as the Country Manager. This move aims to meet the increasing demand for advanced hotel technology in Mexico's hospitality sector. Pueblita, with over 20 years of experience, will focus on partnerships and market penetration to align Shiji's technology with local needs.

Company
 

Shiji Unveils Rebrand, Unifying Hospitality Solutions

Shiji has unveiled a comprehensive rebrand, unifying its hospitality technology solutions under a single platform. This rebrand introduces a cohesive brand structure, simplifying its portfolio and reinforcing its commitment to 24/7 support for the hospitality industry. The new identity includes rebranded solutions such as Daylight PMS, Infrasys POS, and Reviewpro Reputation, designed to enhance integration and efficiency for hoteliers.

Shiji Group. Profile

Company Name

Shiji Group.

HQ Location

Social