Latest Product Updates and Feature Enhancements on ReviewPro
Reviewpro Reputation Supercharges Its AI Responses Feature to Boost Hotel Efficiency and Personalization - The Malaysian Reserve
ReviewPro, part of Shiji Group, has enhanced its AI Responses feature, enabling hotels to automate guest review replies with greater efficiency and personalization. The upgraded solution leverages ad...vanced artificial intelligence to generate tailored responses, helping hospitality businesses streamline operations, improve guest engagement, and maintain consistent brand voice across online reputation management channels.
Reviewpro Reputation Supercharges Its AI Responses Feature to Boost Hotel Efficiency and Personalization - WebWire
Reviewpro shijigroup has upgraded its Reviewpro Reputation platform, enhancing the AI Responses feature for hotels. New capabilities include bulk replies, customizable tone options, and smarter workf...lows, enabling hotels to automate and personalize guest review responses. HM Hotels, an early adopter, achieved a 100% response rate on major platforms and reduced response times to under 2.7 days for negative and neutral reviews.
Strategic Partnerships and Integrations of ReviewPro
Shiji and HyperGuest partner to expand global hospitality distribution
Shiji has partnered with HyperGuest to enhance global hospitality distribution. This strategic collaboration aims to improve real-time B2B connectivity, enabling Shiji's hotel partners to access new ...demand sources and increase direct bookings. The integration offers seamless access to HyperGuest's scalable distribution network, enhancing visibility and conversion potential for hotel partners.
Leadership and Executive Team Updates at ReviewPro
Shiji Appoints Steven Hopkinson as SVP for APAC & ME
Shiji has appointed Steven Hopkinson as Senior Vice President for APAC and the Middle East. Hopkinson will leverage his extensive experience in hospitality technology to drive growth and strengthen p...artnerships in these regions. His background includes leadership roles at Groups360 and expanding Getty Images' business in Asia Pacific.
Corporate News and Organizational Updates on ReviewPro
Shiji Expands in Mexico, Welcomes New Country Manager
Shiji has expanded its operations in Mexico by opening a new office in Mexico City and appointing Alejandra Pueblita as the Country Manager. This move aims to meet the increasing demand for advanced ...hotel technology in Mexico's hospitality sector. Pueblita, with over 20 years of experience, will focus on partnerships and market penetration to align Shiji's technology with local needs.
Shiji has unveiled a comprehensive rebrand, unifying its hospitality technology solutions under a single platform. This rebrand introduces a cohesive brand structure, simplifying its portfolio and re...inforcing its commitment to 24/7 support for the hospitality industry. The new identity includes rebranded solutions such as Daylight PMS, Infrasys POS, and Reviewpro Reputation, designed to enhance integration and efficiency for hoteliers.
