Compare Raiseaticket vs Jira Service Management

Failure Risk Guidance Security Report ?

Failure Risk for Raiseaticket medium Failure Risk for Jira Service Management medium

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Comparison Summary

For Raiseaticket vs Jira Service Management comparison, Our AI algorithm looked at 1344 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Raiseaticket and Jira Service Management to solve their respective business needs.

Pros and cons of Raiseaticket and Jira Service Management

Raiseaticket is more suited to businesses that require Helpdesk Management and Engagement Management where as Jira Service Management is focused towards Helpdesk Management and Workflow Management .

Raiseaticket

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Jira Service Management

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Raiseaticket

4.4

Jira Service Management

4.0

About

Customer experiences are managed better with Raiseaticket....

Jira Service Management | flexible, collaborative ITSM solution...

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (116)

Read Reviews (71)

training & onboarding

Read Reviews (15)

Read Reviews (14)

engagement management

Read Reviews (15)

Read Reviews (9)

engaging and following up

Read Reviews (9)

Read Reviews (2)

knowledge management

collaboration

sales document management

contract management

customer feedback management

Read Reviews (4)

Read Reviews (7)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (7)

communication management

Read Reviews (3)

Read Reviews (7)

sending & publishing communications

Read Reviews (1)

Read Reviews (6)

workflow management

Read Reviews (3)

Read Reviews (32)

contact list management

Read Reviews (2)

Read Reviews (1)

sales call management

meeting management

products & pricelist management

Read Reviews (0)

Read Reviews (4)

community building

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Scale best practices
Improve stakeholder relations
Build brand awareness
Increase sales & revenue
Improve internal communications
See 3 more

Enhance customer relationships
Improve internal communications
Improve efficiency
Acquire customers
Manage risk
Scale best practices
Improve ROI
Launch new products
Grow market share
Build brand awareness
Improve visibility
See 8 more

Top Channels

Channels Used

chat
user generated content
blogs
e-mail
offline
Slack
promotions
website
mobile
events
trade shows
video
review sites
Amazon
point of sale
on premises
mobile app
See 14 more

chat
user generated content
blogs
e-mail
offline
Slack
promotions
website
mobile
events
trade shows
video
review sites
Amazon
point of sale
on premises
mobile app
See 14 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Compare Raiseaticket vs Jira Service Management

Failure Risk Guidance Security Report ?

Comparison Summary

For Raiseaticket vs Jira Service Management comparison, Our AI algorithm looked at 1344 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Raiseaticket and Jira Service Management to solve their respective business needs.

Pros and cons of Raiseaticket and Jira Service Management

Raiseaticket is more suited to businesses that require Helpdesk Management and Engagement Management where as Jira Service Management is focused towards Helpdesk Management and Workflow Management .

Raiseaticket

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Jira Service Management

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Raiseaticket

Get a personalised risk report for Jira Service Management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.