Overview: QuickTapSurvey and Customer Thermometer as Customer Feedback Management Category solutions.

QuickTapSurvey focuses on trade show marketing and offline mobile engagement, with robust support for enterprises. It's apt for diverse industries like Non-Profit Management. Meanwhile, Customer Thermometer emphasizes feedback collection through digital channels, helping improve customer satisfaction across domains including Telecommunications and HR. Both have strong vendor support, but Customer Thermometer leads in digital feedback collection, whereas QuickTapSurvey excels in physical environments.

QuickTapSurvey: QuickTapSurvey is the #1 rated offline survey app for data collection using iPads, iPhones, and Android devices. It captures data even without an internet connection.

Customer Thermometer: Customer-thermometer offers an email-based customer satisfaction survey app with high response rates. Feedback is collected directly from email inboxes to prevent customer loss.

QuickTapSurvey and Customer Thermometer: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

QuickTapSurvey shines in trade show marketing and offline feedback collection. It caters well to enterprises needing engagement through conversational surveys and motivation management. read more →

Customer Thermometer excels in collecting digital feedback and helpdesk management, ideal for businesses focused on engaging conversational surveys and communication management. read more →

Business Goals

QuickTapSurvey helps enterprises improve customer satisfaction and acquire customers through tailored surveys and lead generation. read more →

Customer Thermometer emphasizes enhancing customer satisfaction and acquiring customers, offering capabilities to increase customer lifetime value and scale best practices. read more →

Core Features

QuickTapSurvey offers data export, custom reports, compliance, and secure integration, making it useful for businesses with diverse data handling needs. read more →

Customer Thermometer features analytics, AI-powered insights, and secure communication management, appealing to users needing advanced reporting tools. read more →

Vendor Support

QuickTapSurvey provides around-the-clock support, with an emphasis on phone and email support, reflecting a commitment to enterprise-level service. read more →

Customer Thermometer offers extensive 24/7 support, favoring phone and chat channels, meeting needs of users requiring real-time assistance. read more →

Segments and Industries

QuickTapSurvey is preferred by enterprises across various industries, including telecommunications and non-profits, providing versatile application. read more →

Customer Thermometer enjoys popularity in telecommunications and human resources, with a footprint in computer software industries. read more →

Operational Alignment

QuickTapSurvey aligns with enterprises using offline and mobile channels, supporting seamless integration into existing operational frameworks. read more →

Customer Thermometer suits businesses using digital and social media channels, supporting operational needs for real-time feedback. read more →