OpenText Hightail vs. 17hats: Comparing Best Collaboration and Productivity Solutions 2026

Overview: OpenText Hightail and 17hats as Collaboration and Productivity Category solutions.

OpenText Hightail excels in content management and collaboration, making it ideal for large enterprises and industries like marketing and legal services. Its robust security features and extensive vendor support options cater to complex operational needs. In contrast, 17hats shines with its focus on sales and workflow management, appealing to businesses seeking streamlined document handling and integration capabilities. It fits naturally in the design and food sectors, empowering smaller enterprises to enhance customer acquisition and revenue growth.

OpenText Hightail: Hightail offers secure file sharing and creative collaboration. Large files can be sent, visual assets previewed, and feedback collected efficiently.

17hats: 17hats is an all-in-one business management and CRM software for solopreneurs. Lead management, booking, payment, and scheduling are streamlined and automated in one platform.

OpenText Hightail 17hats
Key Capabilities Supported OpenText Hightail facilitates collaboration and content management, serving needs in communication and content sharing. → 17hats excels in managing sales documents and contracts, providing workflow and proposal management features. →
Business Goals OpenText Hightail aids in enhancing customer relationships and acquiring new customers, aligning with market growth pursuits. → 17hats focuses on acquiring customers and enhancing customer relationships, helping businesses scale best practices and increase revenue. →
Core Features Security and Privacy stand out in OpenText Hightail, alongside compliance and robust data export features. → 17hats offers notable custom reports and integration options, with capabilities like digital signatures and AI-powered features. →
Vendor Support OpenText Hightail provides extensive 24/7 support with email and chat options, meeting various user preferences. → 17hats offers 24/7 support, alongside personalized phone support, catering to different operational needs. →
Segments and Industries Predominantly used by large enterprises in marketing, legal, and entertainment industries, OpenText Hightail suits complex environments. → 17hats serves smaller market segments, particularly in food and design industries, appealing to businesses focused on tailored customer experiences. →
Operational Alignment OpenText Hightail integrates well into workflows of larger enterprises, supporting diverse operational needs. → 17hats naturally fits small to mid-sized businesses, enhancing sales and contract workflows efficiently. →
lightning

Applying your context and needs changes the comparison

OpenText Hightail and 17hats: Best activities based on customer satisfaction

Most deployed common Activities for OpenText Hightail and 17hats

How does OpenText Hightail and 17hats address your Sales Document Management Challenges?
Opentext Hightail and 17hats both allow users to share large documents electronically. Hightail has features for signing documents digitally, while 17hats allows users to create and send custom quotes, contracts, and invoices. Opentext Hightail focuses on document sharing and digital signatures, while 17hats is more focused on managing client relationships, sending invoices, and creating contracts. Both tools have limitations, such as issues with app crashes or limited file sharing capabilities.
"...What we stumbled upon after being a customer is how scalable it is, that is, we can upgrade our offering easily without having to establish a new contract...." Peer review by Richard Peterson, Senior Digital Marketing Specialist, Broan
"...We needed a database that had the ability to connect with Gmail and send digital contract for online signatures...." Peer review by Nikki S., Marketing Consultant
Why is OpenText Hightail and 17hats the best choice for Communication Management?
Opentext Hightail and 17hats both facilitate communication management, but they have different focuses. Hightail excels at sending large files, particularly for creative projects and client communication. It tracks email and download activity, but lacks integration with email programs. 17hats emphasizes automation, managing various communication tasks such as sending emails, contracts, invoices, and reminders. While it provides templates, it lacks extensive customization options. Both tools have limitations in their features.
"...This has made communication with edits on creative much faster than sending via normal email...." Peer review by Anne S, Marketing Manager, Retail
"...I also have it setup to send emails automatically...." Peer review by Camila C., Owner

OpenText Hightail in Action: Unique Activities

What solutions does OpenText Hightail provide for Collaboration?
OpenText Hightail offers cloud-based collaboration software for creative content reviews and approvals. It facilitates project collaboration, feedback sharing, and file editing. The software is intuitive and supports both internal and external collaboration. However, some users perceive the platform's collaboration capabilities as limited compared to other options.
"...Were I a company trying to coordinate the collaboration and approval of ongoing work, perhaps their new business model would be attractive...." Peer review by David Stepp, Owner, davidStepp.com
How does OpenText Hightail address your Content Management Challenges?
Hightail offers a cloud-based platform for teams to share, review, and approve content, facilitating streamlined creative workflows. This platform supports sharing large files, including images and documents, with convenient options for both internal and external collaboration. However, shared links expire quickly, limiting the usefulness of this feature for some use cases.
"...It's very easy to share the links...." Peer review by Stephanie G, CRM Technology Manager - Communications & Sales Enablement Program, Marketing and Advertising

17hats in Action: Unique Activities

How efficiently Does 17hats manage your Workflow Management?
17hats facilitates streamlined project management by organizing tasks, automating repetitive processes, and tracking progress across all stages. The platform offers customizable workflows and pre-built templates for efficient project execution. nWhile the platform offers extensive features, its limited search capabilities can hinder the efficient retrieval of specific emails related to workflows.
"...It's completely streamlined my intake and billing process-- LIFE SAVER!. Email automation; workflow management, ease of use, ability to customize almost everything, including every single confirmation email...." Peer review by Administrator
How efficiently Does 17hats manage your Capturing Leads?
The software facilitates lead capture, conversion, and management. It provides features for creating quotes, contracts, and invoices, as well as collecting payments and automating workflows. The system offers lead capture forms that can be embedded on websites, but currently lacks printable lead capture forms.
"...The software allows really any business to capture leads, create quotes, contracts and invoices (along with payment plans) and collect payments...." Peer review by Angela B., Owner/Makeup Artist
What Are the key features of 17hats for Generation Of New Leads?
The tool allows users to quickly create and track new leads, converting them into paying customers. It streamlines the sales process by automatically generating workflows and sending out emails to engage leads. While the tool offers helpful features, it does not allow users to easily track leads over time.
"...It lets users create new leads in seconds, making it a feasible solution for turning potential customers into regular ones...." Peer review

IT and Other Capabilities

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Business Setting

OpenText Hightail 17hats
Peer score 4.3 4.5
Peer insights 3194 1146
Top industries
Marketing And Advertising 18.0%
Legal Services 7.0%
Entertainment 7.0%
Food & Beverages 16.0%
Design 14.0%
Marketing And Advertising 11.0%
SMB and Mid-Market 71.0% 94.0%
Enterprise 29.0% 6.0%

News

Latest OpenText Hightail news

Cohere and OpenText partner on Canadian agentic AI stack for enterprises

Cohere and OpenText are collaborating to develop an agentic AI solution for enterprises, targeting highly regulated industries and government sectors. The partnership aims to integrate Cohere's AI platform with OpenText's data layer, enabling sophisticated AI agent deployment for complex task automation. The solution is set to be available next year for OpenText's 120,000 enterprise clients.

17/09/2026 - source

Latest 17hats news

Meet the New 17hats Text Editor

17hats has introduced a new text editor designed to enhance email communication for its users. The update includes improved formatting controls, easier personalization with tokens, better support for templates and signatures, and enhanced image and attachment handling. The editor also supports AI writing options and offers an HTML mode for more control, aiming to streamline client communication within the 17hats platform.

09/08/2026 - source