Text Request Overview

Text Request transforms team collaboration through business text messaging. With the ability to send SMS directly from office phone numbers via computer, teams can engage clients and colleagues seamlessly. This service enhances communication by ensuring messages are sent and received efficiently, leading to quicker responses and improved customer interactions. Text Request's platform supports SMS campaigns, making it ideal for marketing teams aiming to reach audiences effectively. The software's capability to integrate with existing office systems streamlines operations without requiring additional hardware. This approach to business texting supports diverse use cases, from customer support to internal team coordination, offering a strategic edge in communication.

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Advertisement, as the business use cases that they have been most satisfied with while using Text Request.

Other use cases:

  • Contact List Management
  • Generation Of New Leads
  • Helpdesk Management
  • Lead Tracking
  • Lead Engagement
  • Digital Signature
  • Channel Marketing
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Text Request.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Text Request Use-Cases and Business Priorities: Customer Satisfaction Data

Text Request works with different mediums / channels such as E-Mail. Text SMS. Website etc.

Text Request's features include Personalization, Recording, and Feedback Surveys. and Text Request support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Text Request analytics capabilities include Custom Reports, and Analytics.

Reviews

"...From a shared dashboard, multiple users can login on any device to send promotions, ask for reviews, text appointment reminders, even generate leads, and lots more using your current business number...." Peer review from Text Request

Text Request, TXT180, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Text Request offers business texting software for SMS and MMS messaging. Text online from your office number directly on your computer.

Popular Business Setting

for Text Request

Top Industries

  • Information Technology and Services
  • Oil & Energy
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Text Request is popular in Information Technology And Services, Oil & Energy, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Text Request Use Cases

What makes Text Request ideal for Communication Management?

How does Text Request facilitate Engaging And Following Up?

How does Text Request facilitate Contact List Management?

How does Text Request facilitate Generation Of New Leads?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Text Request solved their Team Collaboration needs. Cuspera uses 353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Case Studies

Hospital & Health Care

CASE STUDY Elevate Behavior Services

Elevate Behavior Services needed a HIPAA compliant SMS platform to communicate with parents of children with autism. They chose Text Request for its reputation and customer service. The platform allo...ws them to send daily updates, session achievements, and photos to parents, building trust. The autoresponder feature provides timely responses after hours. As a result, they have more happy parents, reduced wait times, and improved record-keeping with safe, HIPAA compliant messaging.

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CASE STUDY FASTSIGNS Uniontown

FASTSIGNS Uniontown wanted quicker responses from customers to improve their production line. They chose Text Request to send text messages instead of emails, speeding up communication. This approach... helped them get responses 90% of the time within 10 to 15 minutes. As a result, they reduced unnecessary phone calls and even started receiving new sales inquiries via text from repeat customers.

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Non-Profit Organization Management

CASE STUDY NeighborImpact

NeighborImpact needed a reliable way to send weather reports to their team. They used Text Request to share updates internally and with clients. The software helped them communicate effectively with ...their staff and clients, especially during emergencies. All departments now use Text Request for various purposes, like updating client information and advertising workshops. The tool increased response times and made communication smoother for everyone involved.

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CASE STUDY Fretworks! Music Center

Fretworks! Music Center wanted to reduce the number of voicemails they left for customers. They found Text Request at a tradeshow and decided to use it to cut down on phone calls. Texting became thei...r primary communication method, allowing them to send group and individual texts easily. This change led to an increase in sales and improved customer service. They also won a local contest after sending a text to students asking for votes.

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Events Services

CASE STUDY Magnolia Dreams

Magnolia Dreams, a custom wedding decor and signage business, faced challenges with emails getting lost in spam. They implemented Text Request's SMS Chat widget on their website to improve communicat...ion with Millennial and Gen Z brides. This integration, along with Zapier, allowed them to send automatic coupons and follow up with potential customers. As a result, they saw a 50% increase in website sales.

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Pharmaceuticals

CASE STUDY Bay Pharmacy

Bay Pharmacy needed a HIPAA-compliant SMS platform after their previous service, Zipwhip, shut down. They chose Text Request for its unlimited user accounts and cost-effectiveness. The platform allow...s their four pharmacies to text prescription updates and billing questions. They also use Keywords for events like flu vaccinations. Text Request is cheaper and more user-friendly than their previous service, and it supports compliant texting of protected health information.

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lightning

Peers used Text Request for communication management and engaging and following up

Text Request Competitors

Text Request Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Text Request

Overall Risk Meter

Low Medium High

Top Failure Risks for Text Request

Text Request, LLC News

M&A

Text Request Acquired by Commify to Further U.S. Market Expansion - GlobeNewswire

Commify has acquired Text Request to expand its market presence in the U.S.

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Text Request, LLC Profile

Company Name

Text Request, LLC

Company Website

https://www.textrequest.com/

HQ Location

16192 Coastal Highway Lewes, Delaware, 19958

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE