Text Request Overview

Text Request transforms team collaboration through business text messaging. With the ability to send SMS directly from office phone numbers via computer, teams can engage clients and colleagues seamlessly. This service enhances communication by ensuring messages are sent and received efficiently, leading to quicker responses and improved customer interactions. Text Request's platform supports SMS campaigns, making it ideal for marketing teams aiming to reach audiences effectively. The software's capability to integrate with existing office systems streamlines operations without requiring additional hardware. This approach to business texting supports diverse use cases, from customer support to internal team coordination, offering a strategic edge in communication.

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Advertisement, as the business use cases that they have been most satisfied with while using Text Request.

Other use cases:

  • Contact List Management
  • Generation Of New Leads
  • Helpdesk Management
  • Lead Tracking
  • Lead Engagement
  • Digital Signature
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Text Request.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
See all business priorities See less business priorities

Text Request Use-Cases and Business Priorities: Customer Satisfaction Data

Text Request works with different mediums / channels such as E-Mail. Text SMS. Website etc.

Text Request's features include Personalization, Recording, and Feedback Surveys. and Text Request support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Text Request analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Just wish they would send out emails or something telling us that updates are taking place, that way we don't panic when there is a bug or glitch or something. ...." Peer review by Steve W., Recruiter, Human Resources

Peer review evidence (same sources as the product rating summary)

"...Each of our customer service representatives logon the service and can see all the messages and communications...." Peer review by Agency
"...It can be utilized for sales follow-ups, lead generation, promotions, internal communication, getting feedback through surveys and online reviews, appointment scheduling, and more...." Peer review from Featured Customers
"...Convert more mobile viewers by adding Click-to-Text and SMS Chat to your website, Google ads, and more. ..." Small Business SMS Service Provider

Text Request, TXT180, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Text Request offers business texting software for SMS and MMS messaging. Text online from your office number directly on your computer.

Popular Business Setting

for Text Request

Top Industries

  • Information Technology and Services
  • Oil & Energy
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Text Request is popular in Information Technology And Services, Oil & Energy, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Text Request Customer wins, Customer success stories, Case studies

How efficiently Does Text Request manage your Communication Management?

What solutions does Text Request provide for Engaging And Following Up?

How efficiently Does Text Request manage your Contact List Management?

How does Text Request address your Generation Of New Leads Challenges?

11 buyers and buying teams have used Cuspera to assess how well Text Request solved their Team Collaboration needs. Cuspera uses 353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

Korch Orthodontics - Hospital & Health Care - Small

USA

Text Request helped Korch Orthodontics switch from phone calls to HIPAA-compliant texting during the Covid-19 pandemic. The platform enabled fast onboarding and easy migration of contacts from their ...previous provider. Staff use templates and autoresponders to save time and improve communication with patients' parents. Texting allows for quick appointment confirmations, insurance info collection, and sharing of care videos. The result is smoother scheduling and better parent engagement.

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Resurrection Medical Center - Hospital & Health Care - Large

Chicago, USA

Text Request helps Resurrection Medical Center reduce front desk phone calls and streamline appointment scheduling. The team uses HIPAA-compliant texting to reach patients quickly and keep communicat...ion consistent. Patients can send photos of referrals and insurance cards, making check-in easier. Two-way texting helps answer urgent questions and keeps patients engaged. The result is less stress for staff and a better experience for patients.

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Ivy Pediatrics - Hospital & Health Care - Small

USA

Text Request helps Ivy Pediatrics improve patient communication by using two-way texting. The clinic uses text reminders, templates, and HIPAA-compliant messaging to reduce missed appointments and st...reamline scheduling. Staff can focus more on in-person care, while families get faster, friendlier service. Texting boosts patient retention and trust by making it easy for families to reach the clinic.

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Atracare - Hospital & Health Care - Small

USA

Text Request helps Atracare simplify appointment scheduling and reduce no-shows. Patients receive pre-arrival info and reminders by text. Staff use customizable templates to send approved messages qu...ickly. Patients can text for prescription refills and lab reports. This approach streamlines workflow and improves patient retention. Atracare reduced staffing needs and created a seamless, patient-centered experience.

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USA Insulation of Charlotte - Construction - Medium

Charlotte, USA

Text Request helped USA Insulation of Charlotte organize customer communication. Before, staff used personal phones for texting, which was messy. With Text Request, they text from their main business... number. They use it to schedule, confirm, and follow up on appointments. Customers respond more often by text. The number of jobs scheduled increased. Customer satisfaction improved.

Read more →
 

Sylvan Learning Lewes - Education - Small

Lewes, USA

Text Request helped Sylvan Learning Lewes quickly upload all contacts and streamline team communication. Tutors now handle last-minute changes and rescheduling by text, using a shared dashboard. The ...onboarding process was fast, with support available at every step. Payment links are sent via SMS, making collections easier. The team finds the platform flexible and easy to use.

Read more →
lightning

Peers used Text Request for communication management and engaging and following up

Text Request Competitors

Text Request Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)

Text Request Integrations

Text Request integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.04/5 ★

Read Reviews (22)
Data Import

3.34/5 ★

Read Reviews (29)

Keap CRM

4.12 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Dropbox

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Docparser

4.68 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Mailchimp

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Text Request

Overall Risk Meter

Low Medium High

Top Failure Risks for Text Request

Text Request, LLC News

M&A

Text Request Acquired by Commify to Further U.S. Market Expansion - GlobeNewswire

Commify has acquired Text Request to expand its market presence in the U.S.

Read more →

Text Request, LLC Profile

Company Name

Text Request, LLC

Company Website

https://www.textrequest.com/

HQ Location

16192 Coastal Highway Lewes, Delaware, 19958

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE