Text Request Overview

Text Request transforms team collaboration through business text messaging. With the ability to send SMS directly from office phone numbers via computer, teams can engage clients and colleagues seamlessly. This service enhances communication by ensuring messages are sent and received efficiently, leading to quicker responses and improved customer interactions. Text Request's platform supports SMS campaigns, making it ideal for marketing teams aiming to reach audiences effectively. The software's capability to integrate with existing office systems streamlines operations without requiring additional hardware. This approach to business texting supports diverse use cases, from customer support to internal team coordination, offering a strategic edge in communication.

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Advertisement, as the business use cases that they have been most satisfied with while using Text Request.

Other use cases:

  • Contact List Management
  • Generation Of New Leads
  • Helpdesk Management
  • Lead Tracking
  • Lead Engagement
  • Digital Signature
  • Channel Marketing
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Text Request.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
See all business priorities See less business priorities

Text Request Use-Cases and Business Priorities: Customer Satisfaction Data

Text Request works with different mediums / channels such as E-Mail. Text SMS. Website etc.

Text Request's features include Personalization, Recording, and Feedback Surveys. and Text Request support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Text Request analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It is really a delight, it has a very easy to use and understand interface, it really allows you to offer an optimal and efficient service, my customer service staff have greatly improved their service by having the ability to see all messages and communications...." Peer review by Gerardo B, Marketing Specialist, Marketing and Advertising

Text Request, TXT180, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Text Request offers business texting software for SMS and MMS messaging. Text online from your office number directly on your computer.

Popular Business Setting

for Text Request

Top Industries

  • Information Technology and Services
  • Oil & Energy
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Text Request is popular in Information Technology And Services, Oil & Energy, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Text Request Customer wins, Customer success stories, Case studies

What Are the key features of Text Request for Communication Management?

How does Text Request facilitate Engaging And Following Up?

How can Text Request optimize your Contact List Management Workflow?

How can Text Request optimize your Generation Of New Leads Workflow?

11 buyers and buying teams have used Cuspera to assess how well Text Request solved their Team Collaboration needs. Cuspera uses 353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Brown’s Insurance Agency, Inc. - Insurance

Text Request helped Brown’s Insurance Agency, Inc. offer compliant texting for clients. The agency needed a way to save and document text conversations easily. Text Request provided automatic message... saving, time stamping, and allowed texting from their existing business number. The setup was fast and affordable, with no contracts or setup fees. Clients now respond quickly to reminders and document requests, improving customer service and engagement.

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Housing Channel - Non Profit Organization Management

Text Request helps Housing Channel reach more clients through SMS appointment scheduling. The non-profit uses texting to remind clients about classes and schedule meetings. This approach works better... than email or phone calls. Text Request lets Housing Channel engage more people and further its mission. The tool modernizes their communication and supports community outreach.

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Makers Compounding Pharmacy - Pharmaceuticals

Text Request helped Makers Compounding Pharmacy move all contacts and data from Zipwhip. The pharmacy needed a new SMS platform after Zipwhip shut down. Text Request made the migration fast and easy.... The team now uses SMS chat, mass texting, and templates. Call volume for Covid-19 tests dropped. Review requests are more efficient. Each staff member has their own profile and signature. The patient experience improved and the brand reputation grew.

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NeighborImpact - Non Profit Organization Management

NeighborImpact needed a reliable way to send weather reports to their team. They used Text Request to share updates internally and with clients. The software helped them communicate effectively with ...their staff and clients, especially during emergencies. All departments now use Text Request for various purposes, like updating client information and advertising workshops. The tool increased response times and made communication smoother for everyone involved.

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Allied Eye - Medical Practice

Text Request helps Allied Eye improve appointment scheduling and patient communication. Before, staff spent hours calling 30 patients a day, often playing phone tag. Now, they use mass texting to sen...d reminders and fill last-minute openings. This saves time and makes patients happier. Texting is private, fast, and preferred by patients. Staff can focus on other tasks instead of making calls.

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Two Men and a Truck Chattanooga - Transportation/Trucking/Railroad

Text Request helps Two Men and a Truck Chattanooga respond to customer estimate requests faster. Phone follow-ups were hard when customers were busy. With Text Request, staff send quick texts to chec...k availability and share discounts. The platform is easy to use and makes the estimate review process simple. This leads to faster customer service and better sales follow-up.

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lightning

Peers used Text Request for communication management and engaging and following up

Text Request Competitors

Text Request Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Text Request

Overall Risk Meter

Low Medium High

Top Failure Risks for Text Request

Text Request, LLC News

M&A

Text Request Acquired by Commify to Further U.S. Market Expansion - GlobeNewswire

Commify has acquired Text Request to expand its market presence in the U.S.

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Text Request, LLC Profile

Company Name

Text Request, LLC

Company Website

https://www.textrequest.com/

HQ Location

16192 Coastal Highway Lewes, Delaware, 19958

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE