Text Request Overview

Text Request transforms team collaboration through business text messaging. With the ability to send SMS directly from office phone numbers via computer, teams can engage clients and colleagues seamlessly. This service enhances communication by ensuring messages are sent and received efficiently, leading to quicker responses and improved customer interactions. Text Request's platform supports SMS campaigns, making it ideal for marketing teams aiming to reach audiences effectively. The software's capability to integrate with existing office systems streamlines operations without requiring additional hardware. This approach to business texting supports diverse use cases, from customer support to internal team coordination, offering a strategic edge in communication.

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Advertisement, as the business use cases that they have been most satisfied with while using Text Request.

Other use cases:

  • Contact List Management
  • Generation Of New Leads
  • Helpdesk Management
  • Lead Tracking
  • Lead Engagement
  • Digital Signature
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Text Request.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
See all business priorities See less business priorities

Text Request Use-Cases and Business Priorities: Customer Satisfaction Data

Text Request works with different mediums / channels such as E-Mail. Text SMS. Website etc.

Text Request's features include Personalization, Recording, and Feedback Surveys. and Text Request support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Text Request analytics capabilities include Custom Reports, and Analytics.

Reviews

"...From a shared dashboard, multiple users can login on any device to send promotions, ask for reviews, text appointment reminders, even generate leads, and lots more using your current business number...." Peer review from Text Request

Peer review evidence (same sources as the product rating summary)

"...Just wish they would send out emails or something telling us that updates are taking place, that way we don't panic when there is a bug or glitch or something. ...." Peer review by Steve W., Recruiter, Human Resources
"...Increase mobile engagement and track leads through your website, Google ads, Instagram, and more. ..." Small Business SMS Service Provider
"...Convert more mobile viewers by adding Click-to-Text and SMS Chat to your website, Google ads, and more. ..." Small Business SMS Service Provider

Text Request, TXT180, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Text Request offers business texting software for SMS and MMS messaging. Text online from your office number directly on your computer.

Popular Business Setting

for Text Request

Top Industries

  • Information Technology and Services
  • Oil & Energy
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Text Request is popular in Information Technology And Services, Oil & Energy, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Text Request Customer wins, Customer success stories, Case studies

How does Text Request facilitate Communication Management?

What Are the key features of Text Request for Engaging And Following Up?

How efficiently Does Text Request manage your Contact List Management?

What solutions does Text Request provide for Generation Of New Leads?

11 buyers and buying teams have used Cuspera to assess how well Text Request solved their Team Collaboration needs. Cuspera uses 353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

 

USA Insulation of Charlotte - Construction - Medium

Charlotte, USA

Text Request helped USA Insulation of Charlotte organize customer communication. Before, staff used personal phones for texting, which was messy. With Text Request, they text from their main business... number. They use it to schedule, confirm, and follow up on appointments. Customers respond more often by text. The number of jobs scheduled increased. Customer satisfaction improved.

Read more →
 

Sylvan Learning Lewes - Education - Small

Lewes, USA

Text Request helped Sylvan Learning Lewes quickly upload all contacts and streamline team communication. Tutors now handle last-minute changes and rescheduling by text, using a shared dashboard. The ...onboarding process was fast, with support available at every step. Payment links are sent via SMS, making collections easier. The team finds the platform flexible and easy to use.

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Next Level Fitness Solutions - Health, Wellness And Fitness - Small

USA

Text Request helped Next Level Fitness Solutions support YogaSix franchise locations after their previous SMS platform, Zipwhip, shut down. The Templates feature allowed fast setup of over 40 branded... text templates for each new location. Two-way texting and easy opt-in management made communication personal and compliant. YogaSix locations using Text Request achieved the highest close rates among vendors. Sales teams saved time and improved deal closure with Text Request's business texting tools.

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STOR-N-LOCK - Real Estate - Medium

USA

Text Request helped STOR-N-LOCK boost customer reviews by 58%. The company used text templates to send review links to customers at 22 locations. Managers sent messages while customers were in-store,... making it easy to leave feedback. The average number of Google reviews per store rose from 39 to 170. More people now find STOR-N-LOCK through Google Maps and direction requests.

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Chattanooga Football Club - Sports - Small

Text Request helped Chattanooga Football Club boost fan engagement with SMS messaging. The club needed a better way to connect with fans, especially during the pandemic. Text Request enabled quick, p...ersonal communication at scale, supporting promotions, feedback, and staff coordination. The ticketing team saw engagement increase immediately after using the platform. Fans noticed faster, more professional responses despite the club's small staff.

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Ronald McDonald House Charities of Greater Chattanooga - Non Profit Organization Management - Small

Chattanooga, USA

Text Request helps Ronald McDonald House Charities of Greater Chattanooga connect with over 1,600 volunteers. The team uses group messaging to schedule shifts and fill empty slots quickly. Volunteers... usually respond within 90 seconds. The CEO can send mass texts to thank volunteers, making them feel valued. Fast communication keeps everyone informed and engaged.

Read more →
lightning

Peers used Text Request for communication management and engaging and following up

Text Request Competitors

Text Request Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)

Text Request Integrations

Text Request integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.04/5 ★

Read Reviews (22)
Data Import

3.34/5 ★

Read Reviews (29)

Kartra

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Dropbox

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

YouTube

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Docusign

4.68 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Jotform

4.53 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Text Request

Overall Risk Meter

Low Medium High

Top Failure Risks for Text Request

Text Request, LLC News

M&A

Text Request Acquired by Commify to Further U.S. Market Expansion - GlobeNewswire

Commify has acquired Text Request to expand its market presence in the U.S.

Read more →

Text Request, LLC Profile

Company Name

Text Request, LLC

Company Website

https://www.textrequest.com/

HQ Location

16192 Coastal Highway Lewes, Delaware, 19958

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE