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Compare OneDesk vs Paymo

Comparison Summary

For OneDesk vs Paymo comparison, Our AI algorithm looked at 5783 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using OneDesk and Paymo to solve their respective business needs.

Pros and cons of OneDesk and Paymo

OneDesk is more suited to businesses that require Workflow Management and Helpdesk Management where as Paymo is focused towards Billing And Invoice Management and Sales Document Management .

Both OneDesk and Paymo are Project Management software, peers recommend OneDesk for helpdesk management where as Paymo is more known for collaboration and billing and invoice management .

logo OneDesk

Focus area

OneDesk is better than Paymo for

Software Failure Risk

  • low

logo Paymo

Focus area

Paymo is better than OneDesk for

Software Failure Risk

  • medium

About

Project Management and Helpdesk Software

Paymo | online work management software Time Tracking and Resource Planning

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

49

63

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction




communication management

sending & publishing communications

tracking & monitoring communications


knowledge management


engagement management

engaging and following up


sales document management

contract management

proposal & quote management


customer feedback management

measuring customer satisfaction


training & onboarding


products & pricelist management




lifetime value management


generation of new leads


social media management

monitoring social media


content management


contact list management


customer case management




revenue cycle management


relationship management


campaign management


billing and invoice management




rating and review management



trade show marketing



social media marketing



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Launch new products

  • Build brand awareness

  • Improve visibility

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • social media

  • chat

  • offline

  • mobile

  • phone calls

  • point of sale

  • Slack

  • support groups

  • website

  • trade shows

  • user generated content

  • games

  • promotions

  • video

  • causes and charity

  • mobile app

  • blogs

  • See 15 more
  • e-mail

  • social media

  • chat

  • offline

  • mobile

  • phone calls

  • point of sale

  • Slack

  • support groups

  • website

  • trade shows

  • user generated content

  • games

  • promotions

  • video

  • causes and charity

  • mobile app

  • blogs

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting