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Compare Miva eCommerce vs SuiteCommerce

Comparison Summary

For Miva eCommerce vs SuiteCommerce comparison, Our AI algorithm looked at 2910 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Miva eCommerce and SuiteCommerce to solve their respective business needs.

Pros and cons of Miva eCommerce and SuiteCommerce

Miva eCommerce is more suited to businesses that require Helpdesk Management with Phone Calls and Engagement Management with Promotions where as SuiteCommerce is focused towards Order Management with Offline and Engagement Management .

Both Miva eCommerce and SuiteCommerce are E-Commerce Platform software, peers recommend Miva eCommerce for helpdesk management and training & onboarding where as SuiteCommerce is more known for order management .

logo Miva eCommerce

Focus area

Miva eCommerce is better than SuiteCommerce for

Software Failure Risk

  • low

logo SuiteCommerce

Focus area

SuiteCommerce is better than Miva eCommerce for

Software Failure Risk

  • medium

About

Build the eCommerce Store Your Business Deserves

B2B & B2C Ecommerce Platform

Age

1999

1977

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

56

62

Total Goals
(we found evidences for)

14

12

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



training & onboarding


engagement management

engaging and following up


products & pricelist management


loyalty management

customise loyalty program

identify target customers



communication management

sending & publishing communications


workflow management



account management



community building


trade show marketing


promotion management


sales document management

proposal & quote management

contract management



discount management


subscription management


conversion management



performance management


content management


lead qualification

lead qualification: technographic




social media management

social media analytics


competitive intelligence


generation of new leads


category management


rating and review management


campaign management


payment management


contact list management


knowledge management


business development



customer feedback management

measuring customer satisfaction


personalized marketing


billing and invoice management


touchpoint management


channel management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • Improve navigation

  • Improve stakeholder relations

  • See 11 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase average basket value

  • Improve ROI

  • Improve efficiency

  • See 9 more

Top Channels

Channels Used

  • website

  • offline

  • promotions

  • point of sale

  • e-mail

  • social media

  • phone calls

  • omnichannel

  • review sites

  • Facebook

  • eBay

  • Amazon

  • trade shows

  • mobile

  • chat

  • user generated content

  • blogs

  • on premises

  • channel partners

  • See 16 more
  • website

  • offline

  • promotions

  • point of sale

  • e-mail

  • social media

  • phone calls

  • omnichannel

  • review sites

  • Facebook

  • eBay

  • Amazon

  • trade shows

  • mobile

  • chat

  • user generated content

  • blogs

  • on premises

  • channel partners

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting