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Compare Miva eCommerce vs Shift4shop

Comparison Summary

For Miva eCommerce vs Shift4shop comparison, Our AI algorithm looked at 2672 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Miva eCommerce and Shift4shop to solve their respective business needs.

Pros and cons of Miva eCommerce and Shift4shop

Miva eCommerce is more suited to businesses that require Helpdesk Management with Phone Calls and Engagement Management with Promotions where as Shift4shop is focused towards Products & Pricelist Management with Offline and Referral Management .

logo Miva eCommerce

Focus area

Miva eCommerce is better than Shift4shop for

Software Failure Risk

  • low

logo Shift4shop

Focus area

Software Failure Risk

  • low

About

Build the eCommerce Store Your Business Deserves

eCommerce solution to build a website and grow your business

Age

1999

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

56

39

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



training & onboarding


engagement management

engaging and following up


products & pricelist management


loyalty management

customise loyalty program

identify target customers



communication management

sending & publishing communications


workflow management



account management



community building


trade show marketing


promotion management


sales document management

proposal & quote management



discount management


subscription management


conversion management



performance management


content management


lead qualification

lead qualification: technographic




social media management

social media analytics


competitive intelligence


generation of new leads


category management


rating and review management


campaign management


payment management


contact list management


knowledge management


business development



referral management


social media marketing


relationship management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • Improve navigation

  • Improve stakeholder relations

  • See 11 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Build brand awareness

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • website

  • promotions

  • offline

  • point of sale

  • social media

  • review sites

  • eBay

  • Facebook

  • mobile

  • coupons

  • e-mail

  • user generated content

  • blogs

  • newsletter

  • chat

  • Facebook page

  • mobile app

  • phone calls

  • Amazon

  • See 16 more
  • website

  • promotions

  • offline

  • point of sale

  • social media

  • review sites

  • eBay

  • Facebook

  • mobile

  • coupons

  • e-mail

  • user generated content

  • blogs

  • newsletter

  • chat

  • Facebook page

  • mobile app

  • phone calls

  • Amazon

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting