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Microsoft Forms vs CallAction: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Microsoft Forms vs. CallAction is based on a specific set of business needs and context. The comparison uses 1421 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Microsoft Forms and CallAction

Microsoft Forms, CallAction, Paperform, involve.me, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Microsoft Forms covers Customer Feedback Management, Engagement Management with Website, Collaboration, Workflow Management, etc.

CallAction focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Lead Engagement with Phone Calls, Capturing Leads with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Microsoft Forms

Focus area

Microsoft Forms is better than CallAction for

Software Failure Risk

  • low

logo CallAction

Focus area

CallAction is better than Microsoft Forms for

Software Failure Risk

  • medium

About

Microsoft Forms - Easily create surveys, quizzes and polls

CallAction - Intelligent Sales and Marketing Automation

Age

1975

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

39

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up



workflow management


communication management

sending & publishing communications


social media management

social media analytics

engaging on social media


generation of new leads




contact list management



content management


performance management



helpdesk management


lead qualification





call transcription



sales call management

call transcription



conversion management



campaign management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve navigation

  • See 4 more
  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • text SMS

  • website

  • mass media

  • video

  • mobile

  • social media

  • offline

  • mobile app

  • user generated content

  • blogs

  • Facebook

  • chat

  • Slack

  • See 12 more
  • phone calls

  • e-mail

  • text SMS

  • website

  • mass media

  • video

  • mobile

  • social media

  • offline

  • mobile app

  • user generated content

  • blogs

  • Facebook

  • chat

  • Slack

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting