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Compare Microsoft Dynamics 365 for Sales vs Salesboom Cloud CRM

Comparison Summary

For Microsoft Dynamics 365 for Sales vs Salesboom Cloud CRM comparison, Our AI algorithm looked at 12789 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM to solve their respective business needs.

Pros and cons of Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM

Microsoft Dynamics 365 for Sales is more suited to businesses that require Engagement Management and Contact List Management where as Salesboom Cloud CRM is focused towards Contact List Management and Sales Document Management .

Both Microsoft Dynamics 365 for Sales and Salesboom Cloud CRM are CRM software, peers recommend Microsoft Dynamics 365 for Sales for collaboration where as Salesboom Cloud CRM is more known for cross selling and sending & publishing communications .

logo Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than Salesboom Cloud CRM for

Software Failure Risk

  • low

logo Salesboom Cloud CRM

Focus area

Salesboom Cloud CRM is better than Microsoft Dynamics 365 for Sales for

Software Failure Risk

  • low

About

Sales Force Automation | Microsoft Dynamics 365

Salesboom Cloud CRM | Customizable Cloud based CRM Software

Age

1975

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

97

101

Total Goals
(we found evidences for)

14

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


contact list management

creating contact list



sales document management

proposal & quote management




communication management

tracking & monitoring communications

sending & publishing communications




relationship management


campaign monitoring

campaign analytics


social media management

social media analytics

engaging on social media


generation of new leads


pipeline management


opportunity management


helpdesk management




conversion management


training & onboarding



sales call management

meeting management


knowledge management

creating knowledge base


business development


customer case management



products & pricelist management


competitive intelligence




lifetime value management


lead qualification

lead qualification: technographic

lead qualification: demographic



loyalty management

customise loyalty program

identify target customers







customer feedback management

measuring customer satisfaction




sales quota management


follower management


courses & assessment

create learning path



revenue cycle management


billing and invoice management


sales review & feedback


license management


community building




social media marketing


content management


rating and review management


distribution management




discount management


promotion management




sales commission management



trade show marketing


personalized marketing



sales incentive management


outbound marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • Improve visibility

  • Improve stakeholder relations

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Manage risk

  • Enter new markets internationally or locally

  • See 11 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Scale best practices

  • Grow market share

  • Build brand awareness

  • Manage risk

  • Enter new markets internationally or locally

  • Improve internal communications

  • Launch new products

  • Increase customer life time value

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • social media

  • promotions

  • trade shows

  • support groups

  • video

  • on premises

  • mobile

  • events

  • Twitter

  • Facebook

  • mass media

  • text SMS

  • user generated content

  • blogs

  • radio

  • LinkedIn

  • mobile app

  • channel partners

  • omnichannel

  • print media

  • newspaper

  • out of home

  • brochure

  • newsletter

  • See 26 more
  • e-mail

  • phone calls

  • website

  • offline

  • point of sale

  • social media

  • promotions

  • trade shows

  • support groups

  • video

  • on premises

  • mobile

  • events

  • Twitter

  • Facebook

  • mass media

  • text SMS

  • user generated content

  • blogs

  • radio

  • LinkedIn

  • mobile app

  • channel partners

  • omnichannel

  • print media

  • newspaper

  • out of home

  • brochure

  • newsletter

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting