Lumoa: Lumoa enables prioritization and investment in impactful brand, product, and customer experiences. The platform simplifies decision-making for memorable engagements.
Tatvam: Tatvam-insights gathers and analyzes data from social media, online reviews, and survey responses. Voice of the Customer solutions by Tatvam offer valuable insights; book a demo today!
Introducing Lumoa and Tatvam
Lumoa belong to a category of solutions that help Customer Feedback Management, whereas Tatvam belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Lumoa covers Customer Feedback Management with Promotions, Workflow Management, Engagement Management with Website, Helpdesk Management with Phone Calls, etc.
Tatvam focuses on Customer Feedback Management with Social Media, Rating And Review Management with Social Media, Communication Management with Games, Trade Show Marketing with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Lumoa and Tatvam: Best activities based on customer satisfaction
Lumoa in Action: Unique Activities
How efficiently Does Lumoa manage your Customer Feedback Management?
"...We are collecting NPS feedback daily basis in Musti Group and this is a great tool for analysing the feedback further...." Peer review by Juhana Lamberg, Retail
How can Lumoa optimize your Engagement Management Workflow?
"...Learn more about our GDPR-compliant online solution for collecting, analyzing and engaging with customer feedback in more than 60 languages. ..." Product: Enterprise Lumoa
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Scale best practices
-
Acquire customers
-
Improve efficiency
-
Increase sales & revenue
- See 2 more
-
Improve digital and social presence
-
Increase sales & revenue
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Lumoa | Tatvam | |
|---|---|---|
| Peer score | 4.4 | 4.0 |
| Peer insights | 483 | 83 |
| Top industries |
Information Technology And Services 71.0%
Retail 21.0%
Health, Wellness And Fitness 6.0%
|
|
| SMB and Mid-Market | 100.0% | 0.0% |
| Enterprise | 0.0% | 0.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Lumoa news
Product News April 2025
Lumoa introduced several product enhancements in April 2025. The Ask AI feature now recognizes and lists all available data filters, streamlining targeted customer feedback analysis. Users can also apply reverse linear scales, addressing regional preferences where lower scores indicate positive outcomes. These updates improve Lumoas AI-driven customer experience analytics, offering greater flexibility and actionable insights.