Giosg Overview

Giosg addresses the challenge of engaging customers in real-time by offering AI Assistants and live communication tools. These features automate support and enhance sales efforts, allowing businesses to capture more leads effectively. The platform combines AI with human teams to create a seamless customer interaction experience, driving conversions through interactive content. Giosg's tools are designed to integrate AI into everyday operations, making it easier for teams to manage customer interactions and close sales. This approach not only boosts productivity but also enhances the customer journey, making digital experiences more engaging and efficient.

Use Cases

Customers recommend Generation Of New Leads, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using Giosg.

Other use cases:

  • Sending & Publishing Communications
  • Capturing Leads
  • Workflow Management
  • Lifetime Value Management
  • Sales Call Management
  • Business Development
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Giosg.

Other priorities:

  • Increase Customer Life Time Value
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
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Giosg Use-Cases and Business Priorities: Customer Satisfaction Data

Giosg works with different mediums / channels such as Website. and Chat.

Giosg's features include Bot, Interactive Content, Templates, etc. and Giosg support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Giosg analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Take benefit from our intelligent features to increase your sales and engage with your customers...." Peer review

Giosg, Qualified, Continually, Ada, Verint Messaging, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Giosg’s live chat software helps businesses connect with customers to convert, support, and sell more online. A demo can be booked now for more information.

Popular Business Setting

for Giosg

Top Industries

  • Education
  • Internet
  • Banking

Popular in

  • Small Business

Giosg is popular in Education, Internet, and Banking and is widely used by Small Business,

Giosg Customer wins, Customer success stories, Case studies

Why is Giosg the best choice for Generation Of New Leads?

How can Giosg optimize your Engagement Management Workflow?

How can Giosg enhance your Conversion Management process?

What Are the key features of Giosg for Sending & Publishing Communications?

What benefits does Giosg offer for Capturing Leads?

11 buyers and buying teams have used Cuspera to assess how well Giosg solved their Conversational Marketing needs. Cuspera uses 591 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

 

Dogman invests in enhanced eCommerce experience with giosg on three markets

Dogman, a leading Nordic pet product supplier, is enhancing its eCommerce experience by implementing giosg's Interaction Builder technology across three market domains. This collaboration introduces ...a Service Bot to streamline customer service, aiming to reduce response times and improve customer support efficiency. The initiative reflects Dogman's commitment to improving online customer experiences and potentially expanding the project further.

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Secto Automotive - Automotive - Automotive

Secto Automotive used giosg's live chat and targeted chatbots to improve lead generation. They wanted to make it easier for customers to get help online and in stores. With giosg, Secto saw a 43.5% i...ncrease in chat volume. Three times more chats turned into leads. Their targeted bots achieved a 10% lead conversion rate, three times the industry standard. Secto now serves customers faster and more efficiently.

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Staples Finland - Retail - Retail

Staples Finland used giosg Interaction Builder to fix slow customer service and website issues. They added visual pop-ups to guide users and improve navigation. This made it easier for customers to f...ind products and complete checkout. Customer service teams now get fewer repeat questions. Staples plans to use more interactive elements to solve new support challenges.

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Hyundai Panamá - Automotive - Automotive

Hyundai Panamá used giosg's chat and one-to-one video call tools to boost car sales during the pandemic. The team trained 8 sales agents at first, then expanded to over 60 across the country. They in...tegrated giosg with their CRM for better tracking. Qualified leads from digital channels grew by 410% from 2021 to 2023. Car sales from qualified leads rose 113% from 2022 to 2023. Digital sales reached 41% of total retail sales by 2023.

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Telia - Telecommunications - Telecommunications

Telia used giosg's one-to-one video call technology to help customers with complex purchases. The solution let online shoppers connect with sales agents for personal guidance. Telia also tried livest...ream shopping during a Champions League game. The project led to a 30% sales conversion rate in top stores. Telia saw a 90% lead request rate and more impressions and leads overall.

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YTK - Financial Services - Financial Services

YTK used giosg Live Chat and chatbot to improve customer experience. They wanted to provide 24/7 support and targeted messages to website visitors. With giosg, YTK could track answers, offer callback... requests, and monitor service through reporting. The chatbot now serves customers around the clock. YTK increased conversion rates and improved customer satisfaction by proactively helping visitors.

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How We Boosted Our Non-Profit's Data Game Without Coding - Giosg's solution!

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Frequently Asked Questions(FAQ)

for Giosg

What is Giosg?

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide that helps to successfully increase conversions and speed up the lead to deal process by engaging directly with the most valuable leads, at the right time with conversational marketing, sales and support solutions, like targeted live chat, AI chatbots and interactive forms.

It helps to identify and prioritize website visitors who are most likely to convert into sales with AI-powered solutions and automatically qualify and capture leads with conversational interactive bots. It speeds up the lead process by connecting the hot leads directly to the right sales team through real-time chat, video, or voice calls. Also, supports visitors online and provides a personalized customer experience.

Its features are converting visitors into customers in real-time with Live Chat, optimizes the website conversions and captures 4X more leads with drag-and-drop Interaction Builder, maximizes the ROI with custom features, and more.

What is Giosg used for?

Giosg is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Generation Of New Leads, Engagement Management and Conversion Management .

What are the top features of Giosg?

bot, Interactive content and Templates are some of the top features of Giosg.

Who uses Giosg?

Giosg is used by Education, Internet and Banking among other industries.

What are Giosg alternatives?

Qualified, Continually, Ada and Verint Messaging are popular alternatives for Giosg.

Where is Giosg located?

Giosg is headquartered at Valimotie 21, Helsinki, 00380, FI.
lightning

Peers used Giosg for generation of new leads and engagement management

Giosg Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (17)
Custom Reports

4.77/5 ★

Read Reviews (55)
Analytics

4.69/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (17)
Custom Reports

4.77/5 ★

Read Reviews (55)
Analytics

4.69/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Giosg

Overall Risk Meter

Low Medium High

Top Failure Risks for Giosg

Giosg Ltd. News

Partnership

Cuuma and Giosg Collaborate to Enhance Customer Service Solutions

Giosg and Cuuma have partnered to integrate Giosg's AI-powered customer engagement technology with Cuuma's omnichannel service platform. This collaboration aims to enhance digital customer experiences by providing intelligent, real-time interactions and seamless service across various industries. The partnership enables efficient customer service by combining technologies, as demonstrated in a project with Scandinavian Outdoor.

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Giosg Ltd. Profile

Company Name

Giosg Ltd.

Company Website

https://www.giosg.com/

HQ Location

Valimotie 21, Helsinki, 00380, FI

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A