Giosg Overview

Giosg addresses the challenge of engaging customers in real-time by offering AI Assistants and live communication tools. These features automate support and enhance sales efforts, allowing businesses to capture more leads effectively. The platform combines AI with human teams to create a seamless customer interaction experience, driving conversions through interactive content. Giosg's tools are designed to integrate AI into everyday operations, making it easier for teams to manage customer interactions and close sales. This approach not only boosts productivity but also enhances the customer journey, making digital experiences more engaging and efficient.

Use Cases

Customers recommend Generation Of New Leads, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using Giosg.

Other use cases:

  • Sending & Publishing Communications
  • Capturing Leads
  • Workflow Management
  • Lifetime Value Management
  • Sales Call Management
  • Business Development
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Giosg.

Other priorities:

  • Increase Customer Life Time Value
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
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Giosg Use-Cases and Business Priorities: Customer Satisfaction Data

Giosg works with different mediums / channels such as Website. and Chat.

Giosg's features include Bot, Interactive Content, Templates, etc. and Giosg support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Giosg analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Take benefit from our intelligent features to increase your sales and engage with your customers...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Posted by On-demand , on 8 March, 2021 Start this year by automating a part of your website's lead generation!..." Sign up for giosg's webinars
"...30+ different targeting rules make sure that you engage with your visitors at the right time, with the right message...." giosg Live Chat for Your Business
"...Gain quick and timely insights into your live chat conversations, response times, lead conversions and sales in real-time. ..." giosg Live Chat for Your Business

Giosg, Qualified, Continually, Ada, Conversica, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Giosg’s live chat software helps businesses connect with customers to convert, support, and sell more online. A demo can be booked now for more information.

Popular Business Setting

for Giosg

Top Industries

  • Education
  • Internet
  • Banking

Popular in

  • Small Business

Giosg is popular in Education, Internet, and Banking and is widely used by Small Business,

Giosg Customer wins, Customer success stories, Case studies

What makes Giosg ideal for Generation Of New Leads?

How does Giosg address your Engagement Management Challenges?

What makes Giosg ideal for Conversion Management?

How can Giosg enhance your Sending & Publishing Communications process?

What Are the key features of Giosg for Capturing Leads?

11 buyers and buying teams have used Cuspera to assess how well Giosg solved their Conversational Marketing needs. Cuspera uses 591 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

 

Dogman invests in enhanced eCommerce experience with giosg on three markets

Dogman, a leading Nordic pet product supplier, is enhancing its eCommerce experience by implementing giosg's Interaction Builder technology across three market domains. This collaboration introduces ...a Service Bot to streamline customer service, aiming to reduce response times and improve customer support efficiency. The initiative reflects Dogman's commitment to improving online customer experiences and potentially expanding the project further.

Read on →
 

Yliopiston Apteekki - Retail - Large

Helsinki, Finland

giosg live chat helped Yliopiston Apteekki grow digital sales by over 10 times in four years. In 2019, online sales rose by almost 60%. The chat channel became more popular than phone support, with 2...00,000 chats that year. Customers now get personal health advice and can order prescriptions online. Customer satisfaction for online stores matches their physical pharmacies.

 

YIT - Construction - Large

Helsinki, Finland

YIT used giosg's proactive sales chat to boost home buyer leads. Their old contact forms were not converting visitors into leads. With giosg, chat conversations started automatically with high-potent...ial buyers. Sales reps followed up from chat to closing. In just two months, 3% of chat visitors bought an apartment. YIT gained hundreds of warm leads quickly.

 

Wetteri - Automotive - Medium

Oulu, Finland

Wetteri used giosg to boost digital sales and customer service. They added chat and WhatsApp integration to their website and car portals. The new tools helped Wetteri respond to customers in under 1...5 seconds. Monthly sales conversations rose to over 300. One-third of chats now turn into leads. Wetteri can now serve more customers and customize their tools as needed.

 

West Herts College - Education - Medium

Watford, UK

West Herts College used giosg Live Chat to handle student enquiries faster. Before, form submissions and phone calls slowed the admissions team. With live chat, response times improved and phone call...s dropped. The admissions team could focus on other tasks. Student applications increased after adding the new support channel.

 

Virtasenkauppa - Retail - Small

Finland

Virtasenkauppa used giosg's live shopping solution for their Black Friday campaign. They wanted to improve website conversion rates. After using live shopping, they saw a 6x increase in conversion ra...tes among visitors who watched the live stream. CEO Mikko Virtanen shared his excitement about the results. The case highlights the impact of live shopping on retail sales.

How We Boosted Our Non-Profit's Data Game Without Coding - Giosg's solution!

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Frequently Asked Questions(FAQ)

for Giosg

What is Giosg?

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide that helps to successfully increase conversions and speed up the lead to deal process by engaging directly with the most valuable leads, at the right time with conversational marketing, sales and support solutions, like targeted live chat, AI chatbots and interactive forms.

It helps to identify and prioritize website visitors who are most likely to convert into sales with AI-powered solutions and automatically qualify and capture leads with conversational interactive bots. It speeds up the lead process by connecting the hot leads directly to the right sales team through real-time chat, video, or voice calls. Also, supports visitors online and provides a personalized customer experience.

Its features are converting visitors into customers in real-time with Live Chat, optimizes the website conversions and captures 4X more leads with drag-and-drop Interaction Builder, maximizes the ROI with custom features, and more.

What is Giosg used for?

Giosg is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Generation Of New Leads, Engagement Management and Conversion Management .

What are the top features of Giosg?

bot, Interactive content and Templates are some of the top features of Giosg.

Who uses Giosg?

Giosg is used by Education, Internet and Banking among other industries.

What are Giosg alternatives?

Qualified, Continually, Ada and Conversica are popular alternatives for Giosg.

Where is Giosg located?

Giosg is headquartered at Valimotie 21, Helsinki, 00380, FI.
lightning

Peers used Giosg for generation of new leads and engagement management

Giosg Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5

Read Reviews (17)
Custom Reports

4.77/5

Read Reviews (55)
Analytics

4.69/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5

Read Reviews (17)
Custom Reports

4.77/5

Read Reviews (55)
Analytics

4.69/5

Read Reviews (25)

Software Failure Risk Guidance

?

for Giosg

Overall Risk Meter

Low Medium High

Top Failure Risks for Giosg

Giosg Ltd. News

Partnership

Cuuma and Giosg Collaborate to Enhance Customer Service Solutions

Giosg and Cuuma have partnered to integrate Giosg's AI-powered customer engagement technology with Cuuma's omnichannel service platform. This collaboration aims to enhance digital customer experiences by providing intelligent, real-time interactions and seamless service across various industries. The partnership enables efficient customer service by combining technologies, as demonstrated in a project with Scandinavian Outdoor.

Giosg Ltd. Profile

Company Name

Giosg Ltd.

Company Website

https://www.giosg.com/

HQ Location

Valimotie 21, Helsinki, 00380, FI

Employees

11-50

Social

Financials

SERIES A