Giosg Overview

Giosg addresses the challenge of engaging customers in real-time by offering AI Assistants and live communication tools. These features automate support and enhance sales efforts, allowing businesses to capture more leads effectively. The platform combines AI with human teams to create a seamless customer interaction experience, driving conversions through interactive content. Giosg's tools are designed to integrate AI into everyday operations, making it easier for teams to manage customer interactions and close sales. This approach not only boosts productivity but also enhances the customer journey, making digital experiences more engaging and efficient.

Use Cases

Customers recommend Generation Of New Leads, Engagement Management, Conversion Management, as the business use cases that they have been most satisfied with while using Giosg.

Other use cases:

  • Sending & Publishing Communications
  • Capturing Leads
  • Workflow Management
  • Lifetime Value Management
  • Sales Call Management
  • Business Development
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Giosg.

Other priorities:

  • Increase Customer Life Time Value
  • Enhance Customer Relationships
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
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Giosg Use-Cases and Business Priorities: Customer Satisfaction Data

Giosg works with different mediums / channels such as Website. and Chat.

Giosg's features include Bot, Interactive Content, Templates, etc. and Giosg support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Giosg analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Take benefit from our intelligent features to increase your sales and engage with your customers...." Peer review

Giosg, Qualified, Continually, Ada, Verint Messaging, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Giosg’s live chat software helps businesses connect with customers to convert, support, and sell more online. A demo can be booked now for more information.

Popular Business Setting

for Giosg

Top Industries

  • Education
  • Internet
  • Banking

Popular in

  • Small Business

Giosg is popular in Education, Internet, and Banking and is widely used by Small Business,

Comprehensive Insights on Giosg Use Cases

Why is Giosg the best choice for Generation Of New Leads?

Why is Giosg the best choice for Engagement Management?

How efficiently Does Giosg manage your Conversion Management?

What Are the key features of Giosg for Sending & Publishing Communications?

What benefits does Giosg offer for Capturing Leads?

11 buyers and buying teams have used Cuspera to assess how well Giosg solved their Conversational Marketing needs. Cuspera uses 591 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Case Studies

Automotive

CASE STUDY Hyundai Panamá

Giosg helped Hyundai Panamá boost car sales by 113% from 2022 to 2023. The company used giosg's chatbot and One-to-One video tools to connect with online prospects during showroom closures. Qualified... leads increased by 410% in 2023 compared to 2021. Digital sales grew to 41% of total retail sales by 2023. Over 60 sales agents now use the solution across the country.

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Automotive

CASE STUDY Stellantis Mexico

Giosg helped Stellantis Mexico double its lead-to-sale conversion rate. The company used AI-powered lead scoring, real-time engagement tools, and an AI Assistant to improve digital lead management. S...tellantis Mexico increased the number of qualified leads and improved follow-up efficiency. The solution also enhanced lead qualification and reduced customer service costs. Dealers could focus on high-potential buyers, boosting sales and optimizing marketing campaigns.

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Telecommunications

CASE STUDY Telia

Telia used giosg's One-to-One video call and live stream shopping tools to improve their digital sales and customer experience. The challenge was helping customers with complex and expensive telecom ...products online. With giosg, Telia guided customers through video calls and increased engagement. Their top store reached a 30% sales conversion rate. They also achieved a 90% request/leads rate. Telia plans to keep investing in giosg to enhance their omnichannel strategy.

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Automotive

CASE STUDY Hyundai Puerto Rico

Giosg helped Hyundai Puerto Rico grow their qualified leads by over 100%. Hyundai Puerto Rico used giosg’s platform to add a branded lead form and a button bot to their website. These tools let visit...ors share contact details and explore car models. Sales agents could follow up with interested buyers. After switching to giosg, Hyundai Puerto Rico more than doubled the number of leads sent to their CRM each month.

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CASE STUDY Köpbarnvagn

giosg's chat solution helped Köpbarnvagn cut customer service emails by up to 40%. Köpbarnvagn wanted to reduce email cases while staying accessible to customers. They used a custom chat with chatbot... and live chat for fast answers. Customers now get help quickly and can send pictures or product links in chat. A product quiz for strollers increased engagement, with a 25% click-through rate to product pages. Köpbarnvagn saw fewer incoming questions and better digital service.

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Non-Profit Organization Management

CASE STUDY The Foundation for Student Housing in the Helsinki Region (Hoas)

Giosg AI Assistants helped Hoas automate 83% of customer inquiries in just one month. Manual support tasks dropped by 80%. Hoas achieved a service rating of 3.8 out of 5. The solution improved effici...ency and customer service. Hoas is a non-profit focused on student housing in Helsinki.

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Video

How We Boosted Our Non-Profit's Data Game Without Coding - Giosg's solution!

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Frequently Asked Questions(FAQ)

for Giosg

What is Giosg?

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide that helps to successfully increase conversions and speed up the lead to deal process by engaging directly with the most valuable leads, at the right time with conversational marketing, sales and support solutions, like targeted live chat, AI chatbots and interactive forms.

It helps to identify and prioritize website visitors who are most likely to convert into sales with AI-powered solutions and automatically qualify and capture leads with conversational interactive bots. It speeds up the lead process by connecting the hot leads directly to the right sales team through real-time chat, video, or voice calls. Also, supports visitors online and provides a personalized customer experience.

Its features are converting visitors into customers in real-time with Live Chat, optimizes the website conversions and captures 4X more leads with drag-and-drop Interaction Builder, maximizes the ROI with custom features, and more.

What is Giosg used for?

Giosg is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Generation Of New Leads, Engagement Management and Conversion Management .

What are the top features of Giosg?

bot, Interactive content and Templates are some of the top features of Giosg.

Who uses Giosg?

Giosg is used by Education, Internet and Banking among other industries.

What are Giosg alternatives?

Qualified, Continually, Ada and Verint Messaging are popular alternatives for Giosg.

Where is Giosg located?

Giosg is headquartered at Valimotie 21, Helsinki, 00380, FI.
lightning

Peers used Giosg for generation of new leads and engagement management

Giosg Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (17)
Custom Reports

4.77/5 ★

Read Reviews (55)
Analytics

4.69/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (17)
Custom Reports

4.77/5 ★

Read Reviews (55)
Analytics

4.69/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for Giosg

Overall Risk Meter

Low Medium High

Top Failure Risks for Giosg

Giosg Ltd. News

Customer

Dogman invests in enhanced eCommerce experience with giosg on three markets

Dogman, a leading Nordic pet product supplier, is enhancing its eCommerce experience by implementing giosg's Interaction Builder technology across three market domains. This collaboration introduces a Service Bot to streamline customer service, aiming to reduce response times and improve customer support efficiency. The initiative reflects Dogman's commitment to improving online customer experiences and potentially expanding the project further.

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Partnership

Cuuma and Giosg Collaborate to Enhance Customer Service Solutions

Giosg and Cuuma have partnered to integrate Giosg's AI-powered customer engagement technology with Cuuma's omnichannel service platform. This collaboration aims to enhance digital customer experiences by providing intelligent, real-time interactions and seamless service across various industries. The partnership enables efficient customer service by combining technologies, as demonstrated in a project with Scandinavian Outdoor.

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Giosg Ltd. Profile

Company Name

Giosg Ltd.

Company Website

https://www.giosg.com/

HQ Location

Valimotie 21, Helsinki, 00380, FI

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES A