Product and Vendor News

Customer stories

Product Business Settings

Giosg is popular in Education, Internet, and Banking industries and is widely used by Small Business.

Integrations

Marketing Automation
E-Commerce Platform
Mobile Marketing
Other

Giosg Product Overview

Giosg addresses the challenge of engaging customers in real-time by offering AI Assistants and live communication tools. These features automate support and enhance sales efforts, allowing businesses to capture more leads effectively. The platform combines AI with human teams to create a seamless customer interaction experience, driving conversions through interactive content. Giosg's tools are designed to integrate AI into everyday operations, making it easier for teams to manage customer interactions and close sales. This approach not only boosts productivity but also enhances the customer journey, making digital experiences more engaging and efficient.

How satisfied the customers are with Giosg use-cases

Reviews

"...Take benefit from our intelligent features to increase your sales and engage with your customers...." Peer review

Giosg Customer Insights, Testimonials and Case Studies

What solutions does Giosg provide for Generation Of New Leads?

What Are the key features of Giosg for Engagement Management?

How can Giosg optimize your Conversion Management Workflow?

How can Giosg enhance your Sending & Publishing Communications process?

How can Giosg optimize your Capturing Leads Workflow?

What is Giosg?

Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide that helps to successfully increase conversions and speed up the lead to deal process by engaging directly with the most valuable leads, at the right time with conversational marketing, sales and support solutions, like targeted live chat, AI chatbots and interactive forms.

It helps to identify and prioritize website visitors who are most likely to convert into sales with AI-powered solutions and automatically qualify and capture leads with conversational interactive bots. It speeds up the lead process by connecting the hot leads directly to the right sales team through real-time chat, video, or voice calls. Also, supports visitors online and provides a personalized customer experience.

Its features are converting visitors into customers in real-time with Live Chat, optimizes the website conversions and captures 4X more leads with drag-and-drop Interaction Builder, maximizes the ROI with custom features, and more.

What is Giosg used for?

Giosg is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Generation Of New Leads, Engagement Management and Conversion Management .

What are the top features of Giosg?

bot, Interactive content and Templates are some of the top features of Giosg.

Who uses Giosg?

Giosg is used by Education, Internet and Banking among other industries.

What are Giosg alternatives?

Qualified, Continually, Ada and Verint Messaging are popular alternatives for Giosg.

Where is Giosg located?

Giosg is headquartered at Valimotie 21, Helsinki, 00380, FI.

11 buyers and buying teams have used Cuspera to assess how well Giosg solved their Conversational Marketing needs. Cuspera uses 591 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

 

Dogman invests in enhanced eCommerce experience with giosg on three markets

Dogman, a leading Nordic pet product supplier, is enhancing its eCommerce experience by implementing giosg's Interaction Builder technology across three market domains. This collaboration introduces ...a Service Bot to streamline customer service, aiming to reduce response times and improve customer support efficiency. The initiative reflects Dogman's commitment to improving online customer experiences and potentially expanding the project further.

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Suomalainen Kirjakauppa - Retail - Large

Giosg AI Agents helped Suomalainen Kirjakauppa cut emails by 16% and phone calls by 8%. Customer satisfaction in chat rose to 70%. The AI Support Agent, Sulo-pöllö, now handles FAQs and order questio...ns automatically. A new AI Shopping Agent boosts sales with personalized help. Suomalainen moved from no live chat to a fully AI-powered channel, making support faster and easier.

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Oilpoint Finland Oy - Automotive

Giosg AI Agents helped Oilpoint Finland Oy automate 90% of their live chat conversations. The company wanted to improve customer service and offer 24/7 support. Giosg's automation toolkit, including ...AI-powered live chat and workflow builder, replaced manual responses to routine questions. Oilpoint saw a surge in customer activation and found the platform easy to manage. The solution reduced workload and improved customer experience.

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Apotek1 - Pharmaceutical

Giosg live chat helps Apotek1, Norway's top pharmacy chain, deliver fast and secure online customer service. Pharmacists use the chat to answer questions about medications and health, building trust ...and making help easy to access. Customers log in securely with BankID or similar tools. In one quarter, Apotek1's team helped over 10,000 customers and leads, sending 59,000 chat messages. The average response time was just 0.40 seconds.

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Hyundai Panama - Automotive

Giosg helped Hyundai Panama boost car sales by 113% from 2022 to 2023. The company used giosg’s chatbot and one-to-one video call tools to qualify leads online. Qualified leads increased by 410% in 2...023 compared to 2021. Digital sales grew to 41% of total retail sales by 2023. Over 60 sales agents now use the solution across Panama.

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Hyundai Puerto Rico - Automotive

Giosg helped Hyundai Puerto Rico grow their qualified leads by over 100%. Hyundai Puerto Rico used giosg’s platform to add a branded lead form and a button bot to their website. These tools let visit...ors share contact details and explore car models. Sales agents could follow up with interested buyers. After switching to giosg, Hyundai Puerto Rico more than doubled the number of leads sent to their CRM each month.

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How We Boosted Our Non-Profit's Data Game Without Coding - Giosg's solution!

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Peers used Giosg for generation of new leads and engagement management

Giosg Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5

Read Reviews (17)
Custom Reports

4.77/5

Read Reviews (55)
Analytics

4.69/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5

Read Reviews (17)
Custom Reports

4.77/5

Read Reviews (55)
Analytics

4.69/5

Read Reviews (25)

Software Failure Risk Guidance

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for Giosg

Overall Risk Meter

Low Medium High

Top Failure Risks for Giosg

Giosg Ltd. News

Partnership
 

Cuuma and Giosg Collaborate to Enhance Customer Service Solutions

Giosg and Cuuma have partnered to integrate Giosg's AI-powered customer engagement technology with Cuuma's omnichannel service platform. This collaboration aims to enhance digital customer experiences by providing intelligent, real-time interactions and seamless service across various industries. The partnership enables efficient customer service by combining technologies, as demonstrated in a project with Scandinavian Outdoor.

Giosg Ltd. Profile

Company Name

Giosg Ltd.

Company Website

https://www.giosg.com/

HQ Location

Valimotie 21, Helsinki, 00380, FI

Employees

11-50

Social

Financials

SERIES A