Sales Acceleration Platform with live chat, AI chatbots and interactive forms
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Non-Profit Organization Management Case Studies and Success Stories with Giosg
CASE STUDY The Foundation for Student Housing in the Helsinki Region (Hoas)
Giosg AI Assistants helped Hoas automate 83% of customer inquiries in just one month. Manual support tasks dropped by 80%. Hoas achieved a service rating of 3.8 out of 5. The solution improved effici...ency and customer service. Hoas is a non-profit focused on student housing in Helsinki.
Telecommunications Case Studies and Success Stories with Giosg
CASE STUDY Telia
Telia used giosg's One-to-One video call and live stream shopping tools to improve their digital sales and customer experience. The challenge was helping customers with complex and expensive telecom ...products online. With giosg, Telia guided customers through video calls and increased engagement. Their top store reached a 30% sales conversion rate. They also achieved a 90% request/leads rate. Telia plans to keep investing in giosg to enhance their omnichannel strategy.
Automotive Case Studies and Success Stories with Giosg
CASE STUDY Hyundai Panama
Giosg helped Hyundai Panama boost car sales by 113% from 2022 to 2023. The company used giosg’s chatbot and one-to-one video call tools to qualify leads online. Qualified leads increased by 410% in 2...023 compared to 2021. Digital sales grew to 41% of total retail sales by 2023. Over 60 sales agents now use the solution across Panama.
Giosg helped Stellantis Mexico double its lead-to-sale conversion rate. The company used AI-powered lead scoring, real-time engagement tools, and an AI Assistant to improve digital lead management. S...tellantis Mexico increased the number of qualified leads and improved follow-up efficiency. The solution also enhanced lead qualification and reduced customer service costs. Dealers could focus on high-potential buyers, boosting sales and optimizing marketing campaigns.
Giosg helped Hyundai Puerto Rico grow their qualified leads by over 100%. Hyundai Puerto Rico used giosg’s platform to add a branded lead form and a button bot to their website. These tools let visit...ors share contact details and explore car models. Sales agents could follow up with interested buyers. After switching to giosg, Hyundai Puerto Rico more than doubled the number of leads sent to their CRM each month.
Giosg helped Hyundai Panamá boost car sales by 113% from 2022 to 2023. The company used giosg's chatbot and One-to-One video tools to connect with online prospects during showroom closures. Qualified... leads increased by 410% in 2023 compared to 2021. Digital sales grew to 41% of total retail sales by 2023. Over 60 sales agents now use the solution across the country.
Hyundai Mexico used the giosg Conversational Sales Chatbot to help customers online. They set up a 24/7 chatbot to answer questions and guide buyers. This made it easier for people to find the right ...car. The chatbot replaced old web forms and worked with live broadcasts. Hyundai Mexico now gets over 100 automated leads every week. All leads are generated without human help. Only 600 impressions are needed for qualified information.
Giosg helped Hyundai México boost online conversions and dealer efficiency. Hyundai used giosg's live video, chat, and CRM integration to connect high-intent buyers with dealers. The platform enabled... real-time video calls, virtual car tours, and instant financing offers. Hyundai achieved a 16% conversion rate from leads to real sales. The solution also improved customer satisfaction and reduced response times.
Giosg live chat helps Apotek1, Norway's top pharmacy chain, deliver fast and secure online customer service. Pharmacists use the chat to answer questions about medications and health, building trust ...and making help easy to access. Customers log in securely with BankID or similar tools. In one quarter, Apotek1's team helped over 10,000 customers and leads, sending 59,000 chat messages. The average response time was just 0.40 seconds.
giosg's chat solution helped Köpbarnvagn cut customer service emails by up to 40%. Köpbarnvagn wanted to reduce email cases while staying accessible to customers. They used a custom chat with chatbot... and live chat for fast answers. Customers now get help quickly and can send pictures or product links in chat. A product quiz for strollers increased engagement, with a 25% click-through rate to product pages. Köpbarnvagn saw fewer incoming questions and better digital service.
Dogman invests in enhanced eCommerce experience with giosg on three markets
Dogman, a leading Nordic pet product supplier, is enhancing its eCommerce experience by implementing giosg's Interaction Builder technology across three market domains. This collaboration introduces ...a Service Bot to streamline customer service, aiming to reduce response times and improve customer support efficiency. The initiative reflects Dogman's commitment to improving online customer experiences and potentially expanding the project further.
