Overview: Looker BI and BigHand as Business Intelligence Category solutions.

Looker BI and BigHand deliver unique benefits in the Business Intelligence domain. Looker BI shines with capabilities like workflow management and competitive intelligence, catering to a diverse range of industries, notably IT and software. It supports enterprises with advanced analytics and a strong support system, ideal for large-scale operations. BigHand, on the other hand, is efficient for legal services with its focus on collaboration and communication management, refining customer relationships and scaling practices. It's advantageous for those focused on acquiring customers with minimalistic but relevant features.

Looker BI: Looker unlocks data value for impactful insights and unique business data experiences. Data-driven decisions are enabled by Looker's powerful analytics.

BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Looker BI and BigHand: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Looker BI facilitates competitive intelligence, workflow management, and lead analytics, aligning well with the operational needs of diverse business functions, especially marketing and customer engagement. read more →

BigHand focuses on competitive intelligence and collaboration, catering to industries needing streamlined communication and customer feedback management, such as legal services. read more →

Business Goals

Looker BI assists businesses in enhancing customer relationships, acquiring new customers, and scaling best practices, perfectly aligning with enterprises aiming to improve both sales and operational efficiency. read more →

BigHand helps businesses acquire customers, increase sales, and improve visibility, which is particularly beneficial for organizations launching new products or enhancing market presence. read more →

Core Features

Looker BI’s standout features include custom reports, robust analytics, integration capabilities, and security & privacy, serving the intricate needs of large enterprises and tech industries. read more →

BigHand offers essential analytics, custom reports, and data export features, making it suitable for enterprises valuing streamlined compliance and integration in legal services. read more →

Vendor Support

Looker BI offers extensive vendor support, including 24/7 support and various communication channels, meeting the demands of complex, large-scale operations. read more →

BigHand provides 24/7 vendor support, albeit with limited channels like email and phone, which aligns with its focus on more niche market needs. read more →

Segments and Industries

Looker BI is predominantly used by enterprises in sectors like internet and computer software, reflecting its wide application in tech-driven environments. read more →

BigHand is mainly utilized in the legal services sector, indicating its focus on industries needing strong document and communication management. read more →

Operational Alignment

Looker BI integrates seamlessly into the operational workflows of large enterprises, offering tools that cater to complex environments requiring robust analytics. read more →

BigHand fits well into smaller enterprise-level operations, emphasizing communication management, which suits the dynamic needs of the legal industry. read more →

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Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Looker BI in Action: Unique Use Cases

What solutions does Looker BI provide for Competitive Intelligence?

How can Looker BI optimize your Workflow Management Workflow?

What makes Looker BI ideal for Lead Analytics?

How does Looker BI facilitate Engagement Management?


BigHand in Action: Unique Use Cases

How can BigHand optimize your Collaboration Workflow?

How can BigHand optimize your Products & Pricelist Management Workflow?

News

Latest Looker BI News

KPMG Invests $100M in Google Cloud Alliance to Accelerate Enterprise Adoption of AI

KPMG invests $100M in Google Cloud to enhance AI adoption through their alliance.

20/11/2024 - source

Latest BigHand News

Epiq and BigHand Partner to Launch New Integrated Business Transformation Solution for Law Firms and Legal Departments

Epiq and BigHand have announced a partnership to deliver a new integrated business transformation solution for law firms and legal departments. This collaboration aims to streamline operations and enhance efficiency in legal service delivery through advanced technology integration.

08/05/2025 - source

Business Setting

Looker BI

BigHand