BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The software is intuitive and allows you to break data down in areas that other business intelligence software options don't on a consistent basis...." Peer review by Mack G., Director of Finance, Legal Services

Peer review evidence (same sources as the product rating summary)

"...Iridium Technology is a global consulting firm focused on delivering the best business intelligence (BI) for law firms. ..." Business Intelligence for Law Firms
"...There was also no single source of truth, and the firm needed an analytics and reporting foundation to support its requirements for financial reporting...." Iridium Technology
"...Iridium BI Industry Analysis Report Learning to price your work more collaboratively can reap real rewards for your law firm. ..." Iridium Technology

BigHand, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

BigHand Customer wins, Customer success stories, Case studies

How can BigHand optimize your Competitive Intelligence Workflow?

How can BigHand optimize your Collaboration Workflow?

How does BigHand facilitate Products & Pricelist Management?

How efficiently Does BigHand manage your Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

DLA Piper - Legal Services - Very Large

DLA Piper Reports More Than 600 Hours Saved at Half-Year End with BigHand Resource Management

London, UK

DLA Piper saved over 600 hours by implementing BigHand Resource Management across its UK and Australian offices. The platform provides a centralized view of lawyer skills, experience, and availabilit...y, enhancing work allocation and career development. This strategic approach aligns with broader industry shifts towards data-driven legal resourcing.

Read on →
 

DLA Piper - Legal Services - Very Large

A Global Firm Needs a Global View: DLA Piper Scales Legal Resourcing Excellence with BigHand Resource Management

DLA Piper, a top global law firm, is deploying BigHand's Resource Management solution across its UK and Australian offices. This initiative aims to enhance talent coordination and improve operational... performance within the firm.

Read on →
 

Charles Russell Speechlys - Legal Services - Large

Charles Russell Speechlys Optimizes Work Allocation with BigHand Workflow Management

London, UK

Charles Russell Speechlys has enhanced its workflow efficiency by adopting BigHand Workflow Management. The solution enables faster reporting on work allocation, ensuring tasks are assigned to the ri...ght personnel at optimal costs. This adoption optimizes the utilization and capacity of support service teams, improving overall operational efficiency.

Read on →

Womble Bond Dickinson - Legal Services - Large

London, UK

Womble Bond Dickinson used BigHand Resource Management to move from a partner-led to a data-driven approach for legal work allocation. The firm improved lawyer utilization by 10% over two years and i...ncreased staff retention by 33.3% in a key practice group. Weekly forecasting and the Opportunities Board helped match skills to matters and gave lawyers more control over their work. The solution also shifted administrative tasks away from lawyers, boosting job satisfaction. Real-time dashboards provided partners with visibility into team capacity and workload.

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Taylor Wessing - Legal Services - Large

London, UK

Taylor Wessing used BigHand Resource Management to improve work allocation for hybrid working. The firm wanted fair access to career-enhancing tasks for all lawyers, no matter where they work. After ...using the tool, 100% of corporate partners said work is now allocated more consistently. 70% said they worked with a wider variety of people and teams. The solution increased visibility of workloads, skillsets, and career ambitions. Taylor Wessing now supports career development and inclusion while maintaining high client service levels.

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Otten Johnson - Legal Services - Small

Denver, USA

BigHand Document Creation helped Otten Johnson, a Denver law firm, fix their broken document workflows. Their old system caused frustration and high costs with every Microsoft Word update. BigHand's ...native Word integration made document creation smooth and reliable. The firm saw fast adoption and no disruption during migration. Users now find documents easily and enjoy consistent formatting. The new system also helps attract legal talent familiar with BigHand.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

What are BigHand alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Competitors

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Product

BigHand and Ayora Partner to Bring AI-Powered Intelligence to Leg

BigHand and Ayora have formed a strategic partnership to integrate BigHand's Matter Pricing & Budgeting tools with Ayora's AI and data enrichment capabilities. This integration aims to enhance legal pricing and matter management by providing law firms with improved insights and decision-making tools, aiding both pricing teams and lawyers in their workflows.

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Product

BigHand and Ayora Partner to Bring AI Pricing Intelligence Directly to ...

BigHand and Ayora have formed a strategic partnership to integrate BigHand Matter Pricing & Budgeting with Ayora's Data Enrichment Layer and AI Pricing Agent. This integration aims to help law firms demonstrate value, predict costs, and defend margins by addressing fragmented and inconsistently captured matter data.

Read more →
Partnership

BigHand and Ayora partner to enhance legal pricing and budgeting with ...

BigHand and Ayora have partnered to enhance legal pricing and budgeting by integrating AI-driven data enrichment and matter analysis tools. This collaboration aims to improve transparency and decision-making for law firms by combining BigHand's Matter Pricing & Budgeting platform with Ayora’s AI pricing agent. The partnership will be showcased at BigHand's annual conference.

Read more →
Awards

BigHands Brana McCrory Wins Outstanding Achievement Award

BigHand's Chief Marketing & EMEA Revenue Officer, Briana McCrory, received the Outstanding Achievement of the Year award at the Clio Modern Law Awards 2026. The award highlights her significant impact on the legal industry, leadership in BigHand's growth, and advocacy for women in legal technology. This recognition underscores her role in shaping marketing strategies within the legal tech sector.

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Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

Company Website

https://www.bighand.com/en-gb/

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Linkedin Twitter

Financials

PRIVATE