BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
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BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Iridium BI is business intelligence software for law firms...." Peer review

BigHand, belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

BigHand Customer wins, Customer success stories, Case studies

How can BigHand enhance your Competitive Intelligence process?

What benefits does BigHand offer for Collaboration?

Why is BigHand the best choice for Products & Pricelist Management?

What benefits does BigHand offer for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Womble Bond Dickinson - Legal Services

BigHand Resource Management helps Womble Bond Dickinson save partners' time by showing real-time lawyer capacity. The tool improves lawyer retention by identifying overworked staff and supporting the...ir well-being. Lawyers can flag interests and use their skills across matters, streamlining career development. The firm can allocate work based on weekly forecasts, boosting profitability and efficiency. Partners and fee earners save time and money with better resource allocation.

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Town Legal LLP - Legal Services

BigHand Document Creation helped Town Legal LLP standardize document templates. This made legal document production faster. Integration with Net Docs improved the user experience. The BigHand ribbon ...made it easy to create complex legal documents. The rollout was smooth and well supported. The firm now saves time and works more efficiently.

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Otten Johnson - Legal Services

BigHand Document Creation helped Otten Johnson, a Denver law firm, fix problems with their old document system. Their old tool broke with every Microsoft Word update and cost a lot to fix. BigHand's ...solution worked smoothly with Word and made document creation easy. The migration was so smooth that leaders called it the "best migration" they ever had. Staff now work faster and with less stress.

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Norton Rose Fulbright - Legal Services

BigHand Document Creation helped Norton Rose Fulbright improve legal document production. The firm gained better visibility into document workflows and faster turnaround times. Seamless templatizatio...n ensured brand consistency across all documents. The BigHand ribbon made it easy to create complex legal documents. The team valued creative control and local support.

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Morrish Solicitors LLP - Legal Services

BigHand Speech Recognition helped Morrish Solicitors LLP boost productivity. The firm moved from analogue tape dictation to digital dictation and then to server-based speech recognition. One partner ...improved accuracy from 62% to 95% after the first round of corrections. Another partner reached 97% accuracy. Dictations were completed in just 2 minutes. The solution freed up secretarial time for more complex tasks.

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International Top 100 law firm - Legal Services

BigHand Resource Management helped an international top 100 law firm improve work allocation and talent retention. In a four-month pilot, the firm processed over 600 work requests, with 90% answered ...the same day and 60% within an hour. The solution enabled 123 cross-office allocations and supported resource sharing for absences. Junior associates met utilization targets, and partners found the process quick and efficient. The firm saw better staff satisfaction and improved profitability.

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Frequently Asked Questions(FAQ)

for BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Product

BigHand Eliminates Manual Task Triaging with New AI Email Routing for Cloud Customers

BigHand has introduced AI Email Routing for its Workflow Management platform, enhancing task delegation by automating email triage for cloud customers. This AI-driven feature, available without extra fees, streamlines support processes by eliminating manual review, thus improving efficiency and reducing task processing times by 39%. The enhancement aligns with BigHand's strategy to integrate AI without disrupting existing workflows.

Product

BigHand announces new AI-powered speech recognition engine for cloud workflow management solution

BigHand has introduced Cloud Speech Recognition (Cloud SR), an AI-powered engine for its Workflow Management solution. This new feature enhances legal operations by offering plug-and-play functionality without profile training, supporting diverse dialects and legal terminology. It aims to increase adoption, improve accessibility, and accelerate content creation, aligning with BigHand's strategy for AI-enabled, cloud-first solutions.

Partnership

LegalTech BigHand Partner With DocStyle To Enhance Document Productivity

BigHand and DocStyle have formed a strategic partnership to integrate DocStyle's document comparison and repair solutions into BigHand's suite of productivity tools. This collaboration enhances BigHand's offerings for legal professionals by providing comprehensive document creation, styling, and repair capabilities. BigHand will act as a reseller, offering full implementation and support services, thus improving client experience and maintaining high standards in document processes.

Product

BigHand Secures SOC 2 Type 2 Accreditation, Underscoring Commitment to Data Security and Client Trust as Cloud Adoption Grows

BigHand has achieved SOC 2 Type 2 accreditation, demonstrating its commitment to data security and client trust. This certification, awarded by the AICPA, confirms BigHand's robust security controls across key areas such as confidentiality and privacy. As cloud adoption grows, this accreditation assures clients that their data is secure within BigHand's cloud-based solutions.

Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Financials

PRIVATE