BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Iridium BI is business intelligence software for law firms...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Iridium BI is business intelligence software for law firms...." Peer review
"...There was also no single source of truth, and the firm needed an analytics and reporting foundation to support its requirements for financial reporting...." Iridium Technology
"...Iridium BI Industry Analysis Report Learning to price your work more collaboratively can reap real rewards for your law firm. ..." Iridium Technology

BigHand, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

BigHand Customer wins, Customer success stories, Case studies

What Are the key features of BigHand for Competitive Intelligence?

How does BigHand facilitate Collaboration?

How can BigHand enhance your Products & Pricelist Management process?

What solutions does BigHand provide for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Ward Hadaway - Legal Services - Medium

Ward Hadaway Accelerates Cloud Strategy with Two BigHand Implementations

Newcastle, UK

Ward Hadaway, a UK law firm, has implemented BigHand's Business Intelligence 4.0 and Workflow Management solutions in the cloud. This move enhances data visibility and operational insight, supporting... the firm's growth strategy. The cloud migration offers improved financial intelligence and workflow reporting, aiding informed decision-making.

Read on →
 

Clark Hill - Legal Services - Large

Law Firm Clark Hill’s BigHand Workflow Management Case Study

Detroit, USA

Clark Hill, a large law firm, has adopted BigHand Workflow Management to enhance service delivery and support staff efficiency. The software facilitates cross-office collaboration and talent manageme...nt, enabling Clark Hill to optimize support services and plan for future staffing needs. The implementation has improved workflow transparency and agility, supporting the firm's strategic initiatives.

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Steptoe LLP - Legal Services - Large

In the Room: Hannah Mroz, CFO, Steptoe on BigHand Business Intelligence

Washington, D.C., USA

Steptoe LLP's CFO, Hannah Mroz, discusses how BigHand Business Intelligence aids in identifying revenue leakage and influencing partner behavior. The firm chose BigHand for its user-friendly interfac...e and expert support, which streamlines data access and enhances decision-making. This adoption has improved profitability by focusing on key metrics and partner engagement.

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Womble Bond Dickinson - Legal Services - Large

London, UK

Womble Bond Dickinson automated its pricing processes using BigHand Matter Pricing. The firm gained visibility of matter value across the organization. This helped improve matter profitability. The s...olution supports legal pricing and budgeting. The rollout enabled better financial management for the firm.

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Taylor Wessing - Legal Services - Large

London, UK

Taylor Wessing used BigHand Workflow to manage all types of work through their central support teams. The firm streamlined task submission using advanced workflow tools. BigHand solutions helped Tayl...or Wessing improve workflow management and digital dictation. The testimonial highlights the benefits of centralizing support processes. Taylor Wessing is a leading law firm based in London.

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Withers - Legal Services - Large

London, UK

Withers uses BigHand Matter Pricing to improve matter pricing and fee tracking. The tool helps the firm agree on fair prices with clients and improves communication. Withers gains better financial ou...tcomes with data-driven budgets and clear client reporting. The solution supports both front and back-office efficiency. Lawyers at Withers now have more financial visibility and commercial acumen.

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Frequently Asked Questions (FAQ)

What buyers ask before choosing BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

What are BigHand alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Competitors

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Product

BigHand announces transition to Microsoft Fabric for business intelligence

BigHand is transitioning its Business Intelligence solution to Microsoft Fabric, enhancing integration with existing Microsoft environments. This move aims to streamline legal data analysis, offering over 600 pre-built financial measures to law firms. The transition allows firms to efficiently connect financial intelligence with CRM, HR, and other systems, improving data-driven decision-making.

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M&A

BigHand acquires Ayora to accelerate AI innovation in legal pricing

BigHand has acquired Ayora, a legal AI pricing specialist, to enhance its AI capabilities in legal pricing. This acquisition integrates Ayora's AI and data enrichment technology with BigHand's Matter Pricing, aiming to provide law firms with advanced AI-driven pricing solutions. The move accelerates BigHand's AI strategy, offering deeper insights and improved decision-making for legal pricing professionals.

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Product

BigHand and Ayora Partner to Bring AI-Powered Intelligence to Leg

BigHand and Ayora have formed a strategic partnership to integrate BigHand's Matter Pricing & Budgeting tools with Ayora's AI and data enrichment capabilities. This integration aims to enhance legal pricing and matter management by providing law firms with improved insights and decision-making tools, aiding both pricing teams and lawyers in their workflows.

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Product

BigHand and Ayora Partner to Bring AI Pricing Intelligence Directly to ...

BigHand and Ayora have formed a strategic partnership to integrate BigHand Matter Pricing & Budgeting with Ayora's Data Enrichment Layer and AI Pricing Agent. This integration aims to help law firms demonstrate value, predict costs, and defend margins by addressing fragmented and inconsistently captured matter data.

Read more →

Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

Company Website

https://www.bighand.com/en-gb/

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Linkedin Twitter

Financials

PRIVATE