BigHand: Product updates, Customer stories, and Insights | 2026 Cuspera

BigHand Document Creation helped Goldberg Segalla, a large law firm, manage rapid growth and document template challenges. The firm needed a centralized way to create and update letterheads and templ...ates for over 20 offices. BigHand provided a single platform for all document templates, reducing errors and saving time. The solution improved efficiency and supported best practices across the firm. New features like Advanced AutoText and security controls further streamlined document assembly and compliance.
Show More..

BigHand Speech Recognition helps BD Mediation capture meeting notes quickly and accurately. The tool lets Bernadette dictate notes on her mobile phone from any location. She saves time by not typing ...notes and gets 95% accuracy in transcribed text. Most dictations take 10–15 minutes, with text returned in under five minutes. This improves client service and lets her focus on more meetings.
Show More..

BigHand Document Creation helped Norton Rose Fulbright improve legal document production. The firm gained better visibility into document workflows and faster turnaround times. Seamless templatizatio...n ensured brand consistency across all documents. The BigHand ribbon made it easy to create complex legal documents. The team valued creative control and local support.
Show More..

BigHand Workflow Management helped Barry Nilsson, a mid-sized Australian law firm, improve workflow and client service. The firm faced challenges from rapid growth, with staff doubling and six office...s across Australia. They had many different, disconnected systems for managing work. By moving to BigHand Workflow Management Cloud, they gained better visibility and could allocate work more efficiently. The upgrade freed up IT resources and improved client response times, especially in the competitive insurance sector.
Show More..

BigHand Workflow Management helped Roythornes Solicitors improve turnaround times. The firm gained better visibility into team capacity and work distribution. Support staff now handle more legal assi...stant tasks, freeing up lawyers' time. The solution made it easy to track and allocate work. Staff found the technology simple to use, even without technical skills. The firm saw faster client updates and more efficient operations.
Show More..

BigHand Workflow Management helped Roythornes Solicitors improve turnaround times. The firm gained better visibility into team capacity and work distribution. Support staff now handle more legal task...s, freeing up lawyers' time. The solution is easy to use, even for non-technical staff. Secretaries can now update clients directly, speeding up communication. The firm relies on reporting features to manage workloads and staffing.
Show More..