BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
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BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The software is intuitive and allows you to break data down in areas that other business intelligence software options don't on a consistent basis...." Peer review by Mack G., Director of Finance, Legal Services

BigHand, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

BigHand Customer wins, Customer success stories, Case studies

What solutions does BigHand provide for Competitive Intelligence?

How does BigHand address your Collaboration Challenges?

What Are the key features of BigHand for Products & Pricelist Management?

What benefits does BigHand offer for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

FordHarrison Builds a Financial Data Powerhouse with BigHand Business Intelligence

FordHarrison has implemented BigHand Business Intelligence to enhance its financial data capabilities, reducing pricing analytics time by over 50%. This deployment allows the firm to access critical ...financial metrics swiftly, improving budgeting and alternative fee arrangements. FordHarrison CFO Eric Holman emphasizes the efficiency gains and strategic impact of this investment.

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Leading Commercial Real Estate Law Firm Achieves "Best Migration" Yet: Otten Johnson's BigHand Document Creation Implementation Sets the Gold Standard for Legal Document Excellence

Otten Johnson, a Denver-based law firm, successfully implemented BigHand Document Creation to overcome challenges with their outdated system. The seamless integration with Microsoft Word improved eff...iciency and user satisfaction, positioning the firm as a leader in legal tech.

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Womble Bond Dickinson Improves Utilization & Retention with BigHand Resource Management

Womble Bond Dickinson, a leading UK law firm, enhanced its talent management by adopting BigHand Resource Management. This shift from a partner-led to a data-driven model aims to improve client servi...ce and lawyer development.

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BD Mediation - Legal Services

BigHand Speech Recognition helps BD Mediation capture meeting notes quickly and accurately. The tool lets Bernadette dictate notes on her mobile phone from any location. She saves time by not typing ...notes and gets 95% accuracy in transcribed text. Most dictations take 10–15 minutes, with text returned in under five minutes. This improves client service and lets her focus on more meetings.

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Norton Rose Fulbright - Legal Services

BigHand Document Creation helped Norton Rose Fulbright improve legal document production. The firm gained better visibility into document workflows and faster turnaround times. Seamless templatizatio...n ensured brand consistency across all documents. The BigHand ribbon made it easy to create complex legal documents. The team valued creative control and local support.

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Roythornes Solicitors - Legal Services - Medium

BigHand Workflow Management helped Roythornes Solicitors improve turnaround times. The firm gained better visibility into team capacity and work distribution. Support staff now handle more legal task...s, freeing up lawyers' time. The solution is easy to use, even for non-technical staff. Secretaries can now update clients directly, speeding up communication. The firm relies on reporting features to manage workloads and staffing.

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Frequently Asked Questions(FAQ)

for BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

What are BigHand alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Awards

BigHand Named Tech Company of the Year for the Second Year Running

BigHand has been named "Tech Company of the Year" by the Global Business Tech Awards for the second consecutive year. The recognition highlights BigHand's market leadership, innovation, and impact in the legal technology sector, particularly through its Business Intelligence suite and financial tools. The award underscores the company's commitment to delivering measurable improvements in workflow, resource management, and financial visibility for law firms.

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Product

BigHand Eliminates Manual Task Triaging with New AI Email Routing for Cloud Customers

BigHand has introduced AI Email Routing for its Workflow Management platform, enhancing task delegation by automating email triage for cloud customers. This AI-driven feature, available without extra fees, streamlines support processes by eliminating manual review, thus improving efficiency and reducing task processing times by 39%. The enhancement aligns with BigHand's strategy to integrate AI without disrupting existing workflows.

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Product

BigHand announces new AI-powered speech recognition engine for cloud workflow management solution

BigHand has introduced Cloud Speech Recognition (Cloud SR), an AI-powered engine for its Workflow Management solution. This new feature enhances legal operations by offering plug-and-play functionality without profile training, supporting diverse dialects and legal terminology. It aims to increase adoption, improve accessibility, and accelerate content creation, aligning with BigHand's strategy for AI-enabled, cloud-first solutions.

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Partnership

LegalTech BigHand Partner With DocStyle To Enhance Document Productivity

BigHand and DocStyle have formed a strategic partnership to integrate DocStyle's document comparison and repair solutions into BigHand's suite of productivity tools. This collaboration enhances BigHand's offerings for legal professionals by providing comprehensive document creation, styling, and repair capabilities. BigHand will act as a reseller, offering full implementation and support services, thus improving client experience and maintaining high standards in document processes.

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Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

Company Website

https://www.bighand.com/en-gb/

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Linkedin Twitter

Financials

PRIVATE