BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
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BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The software is intuitive and allows you to break data down in areas that other business intelligence software options don't on a consistent basis...." Peer review by Mack G., Director of Finance, Legal Services

BigHand, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on BigHand Use Cases

What benefits does BigHand offer for Competitive Intelligence?

What makes BigHand ideal for Collaboration?

What makes BigHand ideal for Products & Pricelist Management?

Why is BigHand the best choice for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

Legal Services

CASE STUDY Colin Biggers & Paisley Lawyers

BigHand Business Intelligence and BigHand Matter Pricing help Colin Biggers & Paisley Lawyers understand financial data and profitability. The firm wanted better business intelligence and matter plan...ning for informed decisions. BigHand solutions provide real-time financial metrics and custom dashboards. Lawyers can track costs, plan pricing, and improve profitability. The technology supports a culture of financial awareness and strategic planning.

Legal Services

CASE STUDY Hall Payne Lawyers

BigHand Workflow Management helped Hall Payne Lawyers support hybrid working and improve legal workflow management. The firm gained full visibility of support tasks, making it easier to allocate work... and track client referrals. Staff can now work flexibly, which helps with recruitment and retention. The workflow tool made the referral process more organized and saved administrative time. Hall Payne Lawyers plans to further refine workflows for even better efficiency.

Legal Services

CASE STUDY Barry.Nilsson.

BigHand Business Intelligence helped Barry.Nilsson. improve financial visibility and reporting. The law firm needed a better way to access real-time financial data after growing to six offices. Their... old reporting tool was not accurate or easy to use. BigHand Business Intelligence gave them quick, reliable dashboards and reduced manual work for finance teams. The solution is easy to use, scalable, and helps lawyers make faster, data-driven decisions.

Legal Services

CASE STUDY Taylor Wessing

BigHand Resource Management helped Taylor Wessing improve work allocation for hybrid working. The law firm wanted fair access to career-building tasks and to save partners time on assigning work. Aft...er a pilot, 100% of corporate partners said work is now allocated more consistently, and 70% worked with a wider range of people and teams. The tool increased visibility of workloads, skillsets, and ambitions. Taylor Wessing now supports career growth and inclusion while keeping high client service in a hybrid environment.

Legal Services

CASE STUDY Linklaters

BigHand3 helped Linklaters move to digital dictation and speech recognition. The firm wanted to improve document production, team working, and mobile working. Linklaters rolled out BigHand3 to over 2...,500 users, with plans to reach 3,200. This was the largest digital dictation workflow project in the global legal sector. The solution replaced old analogue systems and improved efficiency for lawyers and secretaries.

Legal Services

CASE STUDY Holman Webb

BigHand Business Intelligence helped Holman Webb, a leading Australian law firm, modernize its financial reporting. The firm needed real-time, accurate data to make faster decisions and improve clien...t service. BigHand BI provided dashboards with key metrics like time entry and profitability. The finance team now spends less time on manual reports and more on advising the business. Lawyers can see their performance and budgeting information easily. Holman Webb uses BigHand BI to drive continuous improvement and better commercial results for clients.

Frequently Asked Questions(FAQ)

for BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

What are BigHand alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Product

BigHand announces new AI-powered speech recognition engine for cloud workflow management solution

BigHand has introduced Cloud Speech Recognition (Cloud SR), an AI-powered engine for its Workflow Management solution. This new feature enhances legal operations by offering plug-and-play functionality without profile training, supporting diverse dialects and legal terminology. It aims to increase adoption, improve accessibility, and accelerate content creation, aligning with BigHand's strategy for AI-enabled, cloud-first solutions.

Partnership

LegalTech BigHand Partner With DocStyle To Enhance Document Productivity

BigHand and DocStyle have formed a strategic partnership to integrate DocStyle's document comparison and repair solutions into BigHand's suite of productivity tools. This collaboration enhances BigHand's offerings for legal professionals by providing comprehensive document creation, styling, and repair capabilities. BigHand will act as a reseller, offering full implementation and support services, thus improving client experience and maintaining high standards in document processes.

Product

BigHand Secures SOC 2 Type 2 Accreditation, Underscoring Commitment to Data Security and Client Trust as Cloud Adoption Grows

BigHand has achieved SOC 2 Type 2 accreditation, demonstrating its commitment to data security and client trust. This certification, awarded by the AICPA, confirms BigHand's robust security controls across key areas such as confidentiality and privacy. As cloud adoption grows, this accreditation assures clients that their data is secure within BigHand's cloud-based solutions.

Product

BigHand Launches New Mid-Law Resource Management Solution to Support Client Retention, Growth Efforts

BigHand has launched Resource Management Standard, a new tool designed for mid-sized law firms to enhance client retention and growth. This solution, based on client feedback, offers a streamlined version of BigHand's large law tool, focusing on efficient lawyer utilization and service delivery. It integrates with existing systems, addressing mid-sized firms' unique challenges without added complexity or cost.

Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Financials

PRIVATE