BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
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BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Iridium BI is business intelligence software for law firms...." Peer review

BigHand, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

Comprehensive Insights on BigHand Use Cases

What benefits does BigHand offer for Competitive Intelligence?

How does BigHand facilitate Collaboration?

How does BigHand facilitate Products & Pricelist Management?

How can BigHand optimize your Sending & Publishing Communications Workflow?

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

Legal Services

CASE STUDY Foley

BigHand’s legal financial insight solutions help Foley improve matter management and client service. Foley replaced their old in-house system with BigHand, integrating it with Thomson Reuters 3E. The... tool lets partners track and manage matter budgets, giving clear visibility into legal spend. Partners can drill down into timekeeper records and keep budgets on track. Clients get real-time access to their matter budgets through a portal, increasing transparency. Foley also uses BigHand’s business intelligence to see key financial metrics in lawyer dashboards.

Legal Services

CASE STUDY Best Best & Krieger LLP

BigHand Workflow Management helped Best Best & Krieger LLP modernize legal workflow. The law firm used BigHand to improve secretarial team efficiency and task management. They gained better workflow ...visibility and removed subjectivity from staff reviews. The firm improved task turnaround and empowered staff for hybrid work. BB&K adopted a data-driven approach to support digital transformation.

Legal Services

CASE STUDY Goldberg Segalla

BigHand Document Creation helped Goldberg Segalla, a large law firm, manage rapid growth and document template challenges. The firm needed a centralized way to create and update letterheads and templ...ates for over 20 offices. BigHand provided a single platform for all document templates, reducing errors and saving time. The solution improved efficiency and supported best practices across the firm. New features like Advanced AutoText and security controls further streamlined document assembly and compliance.

Legal Services

CASE STUDY Brownstein Hyatt Farber Schreck LLP

BigHand Business Intelligence helped Brownstein Hyatt Farber Schreck LLP improve financial reporting. The law firm wanted better visibility of key financial metrics and easier access to data. BigHand... BI replaced manual reporting with real-time dashboards and self-service analytics. Attorneys and leadership now see actionable data and profitability insights. The finance team saves time on reports and can focus on process improvement.

Legal Services

CASE STUDY DLA Piper

BigHand Workflow Management helped DLA Piper move all staff to remote work in just 36 hours during the Covid-19 pandemic. The law firm used BigHand to support a team-based administrative model, makin...g work delegation and tracking easy. The solution rolled out to 28 US offices in five weeks, with strong training and communication. DLA Piper saw more efficient resource use and better task visibility. Staff quickly adapted to remote work, keeping client needs met.

Legal Services

CASE STUDY Taylor Wessing

BigHand Resource Management helped Taylor Wessing improve work allocation for hybrid working. The law firm wanted fair access to career-building tasks and to save partners time on assigning work. Aft...er a pilot, 100% of corporate partners said work is now allocated more consistently, and 70% worked with a wider range of people and teams. The tool increased visibility of workloads, skillsets, and ambitions. Taylor Wessing now supports career growth and inclusion while keeping high client service in a hybrid environment.

Frequently Asked Questions(FAQ)

for BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

What are BigHand alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Partnership

BigHand and Infodash Partnership Empowers Law Firms with Advanced Business Intelligence

BigHand and Infodash have formed a partnership to provide law firms with advanced business intelligence capabilities. This integration enables law firms to access critical data from multiple systems through customizable dashboards, enhancing their financial analytics and decision-making processes.

Product

BigHand Announces Transformational Enhancements to Its Resource Management Solution, Beginning New Era for Law Firm Work Allocation

BigHand has introduced significant enhancements to its Resource Management solution, aimed at improving work allocation for law firms. The updates include integrated time recording data for better lawyer forecasting, reducing administrative waste, and enhancing profitability. These changes address industry challenges like workload balance and skill utilization, helping retain talent and improve client relationships.

Product

BigHand Releases Enhanced Business Intelligence to Drive Business Development and Revenue Growth

BigHand has launched a new Business Development (BD) Module for its Business Intelligence software, enhancing legal firms' ability to monitor client health and identify growth opportunities. This module offers tools for client scoring, lifecycle tracking, and cross-sell opportunities, helping firms manage relationships strategically and improve profitability. Available on-premise or in the cloud, it supports informed decision-making and internal collaboration.

Product

BigHand addresses lawyer utilisation and profitability challenges with new Resource Management enhancements

BigHand has introduced new enhancements to its Resource Management product, aimed at improving lawyer utilization and profitability. The updates, developed with input from law firms, focus on workload balance and skill utilization. Key features include integration with time recording software, improved forecasting, and streamlined work processes. These enhancements aim to reduce administrative burdens and improve lawyer productivity and retention.

Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Financials

PRIVATE