BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
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BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Iridium BI is business intelligence software for law firms...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Iridium BI is business intelligence software for law firms...." Peer review
"...There was also no single source of truth, and the firm needed an analytics and reporting foundation to support its requirements for financial reporting...." Business Intelligence for Law Firms
"...Iridium BI Industry Analysis Report Learning to price your work more collaboratively can reap real rewards for your law firm. ..." Iridium Technology

BigHand, belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

BigHand Customer wins, Customer success stories, Case studies

How does BigHand address your Competitive Intelligence Challenges?

Why is BigHand the best choice for Collaboration?

What solutions does BigHand provide for Products & Pricelist Management?

How can BigHand enhance your Sending & Publishing Communications process?

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

Law Firm Clark Hill's BigHand Workflow Management Case Study

Clark Hill, an AM Law 200 firm, has successfully implemented BigHand Workflow Management to enhance service delivery and support efficiency. The system, now used firmwide, supports 700 lawyers across... 29 locations, enabling agile, cross-office collaboration. This strategic deployment has optimized resource allocation, improved transparency, and facilitated talent development, aligning with Clark Hill's future-focused operational goals.

Read on →
 

FordHarrison Builds a Financial Data Powerhouse with BigHand Business Intelligence

FordHarrison has implemented BigHand Business Intelligence to enhance its financial data capabilities, reducing pricing analytics time by over 50%. This deployment allows the firm to access critical ...financial metrics swiftly, improving budgeting and alternative fee arrangements. FordHarrison CFO Eric Holman emphasizes the efficiency gains and strategic impact of this investment.

Read on →
 

Leading Commercial Real Estate Law Firm Achieves "Best Migration" Yet: Otten Johnson's BigHand Document Creation Implementation Sets the Gold Standard for Legal Document Excellence

Otten Johnson, a Denver-based law firm, successfully implemented BigHand Document Creation to overcome challenges with their outdated system. The seamless integration with Microsoft Word improved eff...iciency and user satisfaction, positioning the firm as a leader in legal tech.

Read on →
 

Ward Hadaway - Legal Services - Medium

Newcastle upon Tyne, UK

Ward Hadaway improved financial reporting by integrating Aderant with BigHand Business Intelligence. Lawyers now access up-to-date financial data every morning, just 24 hours old. The automation lets... fee earners make quick, informed decisions. The partnership between Aderant and BigHand ensures smooth integration and reliable results. This helps the firm move forward with better business insights.

 

Cripps - Legal Services - Medium

Tunbridge Wells, UK

Cripps used BigHand Workflow Management to improve work allocation and task visibility. The firm gained transparency into all tasks and could track peaks, troughs, and blockages. Data from the tool, ...visualized in Power BI, helped Cripps spot trends and make proactive resourcing decisions. Hybrid work became easier to manage with real-time workflow insights. BigHand's responsive support ensured the solution met Cripps' changing needs.

 

A leading independent law firm in Australia - Legal Services - Medium

Australia

BigHand Business Intelligence helped a leading independent law firm in Australia boost profitability and financial awareness. The firm wanted to improve collaboration between finance teams and lawyer...s and make financial data more accessible. With BigHand, they replaced manual reporting with real-time dashboards and self-service analytics. Partners and fee earners now use financial data daily to track performance and budgeting. The finance team saved up to two days per month by eliminating manual report generation. The solution fostered a culture of financial accountability and improved productivity across the firm.

Frequently Asked Questions(FAQ)

for BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (125)
Custom Reports

4.39/5

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (125)
Custom Reports

4.39/5

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Awards

BigHands Brana McCrory Wins Outstanding Achievement Award

BigHand's Chief Marketing & EMEA Revenue Officer, Briana McCrory, received the Outstanding Achievement of the Year award at the Clio Modern Law Awards 2026. The award highlights her significant impact on the legal industry, leadership in BigHand's growth, and advocacy for women in legal technology. This recognition underscores her role in shaping marketing strategies within the legal tech sector.

Awards

BigHand Wins Enterprise Award at the American Legal Technology Awards 2024

BigHand won the Enterprise category at the American Legal Technology Awards 2024, recognizing its innovative products like BigHand Resource Management and BigHand Matter Pricing. These tools use AI to enhance law firm efficiency, profitability, and DEI initiatives. CEO Sam Toulson highlighted the award as a testament to BigHand's commitment to empowering law firms with advanced solutions.

Awards

LegalTech Company BigHand Wins Big

BigHand has won two major awards for its financial productivity solutions. The company's Business Intelligence product was named Overall Legal Analytics Solution of the Year at the LegalTech Breakthrough Awards, and BigHand Matter Pricing won Product of the Year at the BIG Awards for Business. These awards highlight BigHand's role in enhancing data-driven decision-making and profitability for law firms.

Awards

BigHand Named Tech Company of the Year for the Second Year Running

BigHand has been named "Tech Company of the Year" by the Global Business Tech Awards for the second consecutive year. The recognition highlights BigHand's market leadership, innovation, and impact in the legal technology sector, particularly through its Business Intelligence suite and financial tools. The award underscores the company's commitment to delivering measurable improvements in workflow, resource management, and financial visibility for law firms.

Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Financials

PRIVATE