BigHand Overview

BigHand offers a suite of legal tech solutions that streamline task delegation, document creation, and digital dictation for law firms. Its business intelligence and pricing tools provide actionable insights, helping firms make informed decisions. By integrating these capabilities, BigHand enhances operational efficiency in legal practices. A distinct feature is its digital dictation technology, which allows legal professionals to capture and transcribe audio seamlessly, improving documentation accuracy and speed. This product is particularly beneficial for legal teams aiming to optimize workflow and resource management, adapting to industry trends that demand agility and precision.

Use Cases

Customers recommend Competitive Intelligence, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using BigHand.

Other use cases:

  • Products & Pricelist Management
  • Sending & Publishing Communications
  • Customer Feedback Management
  • Advertisement
  • Training & Onboarding
  • Partner Marketing
  • International Marketing
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigHand.

Other priorities:

  • Scale Best Practices
  • Launch New Products
  • Improve Visibility
  • Enhance Customer Relationships
  • Manage Risk
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
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BigHand Use-Cases and Business Priorities: Customer Satisfaction Data

BigHand works with different mediums / channels such as Offline. Events. Trade Shows etc.

BigHand's features include Dashboard, Feedback Surveys, Personalization, etc. and BigHand support capabilities include 24/7 Support, Email Support, Chat Support, etc. also BigHand analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The software is intuitive and allows you to break data down in areas that other business intelligence software options don't on a consistent basis...." Peer review by Mack G., Director of Finance, Legal Services

Peer review evidence (same sources as the product rating summary)

"...Iridium Technology is now a household name for leading law firms when it comes to business intelligence...." Iridium Technology
"...There was also no single source of truth, and the firm needed an analytics and reporting foundation to support its requirements for financial reporting...." Iridium Technology
"...Iridium BI Industry Analysis Report Learning to price your work more collaboratively can reap real rewards for your law firm. ..." Iridium Technology

BigHand, Hevo, Phocas, ZAP Data Hub, Striim, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Popular Business Setting

for BigHand

Top Industries

  • Legal Services

Popular in

  • Mid Market
  • Enterprise

BigHand is popular in Legal Services, and is widely used by Mid Market, and Enterprise,

BigHand Customer wins, Customer success stories, Case studies

What benefits does BigHand offer for Competitive Intelligence?

Why is BigHand the best choice for Collaboration?

How efficiently Does BigHand manage your Products & Pricelist Management?

How does BigHand facilitate Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well BigHand solved their Business Intelligence needs. Cuspera uses 732 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

 

FordHarrison Builds a Financial Data Powerhouse with BigHand Business Intelligence

FordHarrison has implemented BigHand Business Intelligence to enhance its financial data capabilities, reducing pricing analytics time by over 50%. This deployment allows the firm to access critical ...financial metrics swiftly, improving budgeting and alternative fee arrangements. FordHarrison CFO Eric Holman emphasizes the efficiency gains and strategic impact of this investment.

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Leading Commercial Real Estate Law Firm Achieves "Best Migration" Yet: Otten Johnson's BigHand Document Creation Implementation Sets the Gold Standard for Legal Document Excellence

Otten Johnson, a Denver-based law firm, successfully implemented BigHand Document Creation to overcome challenges with their outdated system. The seamless integration with Microsoft Word improved eff...iciency and user satisfaction, positioning the firm as a leader in legal tech.

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Womble Bond Dickinson Improves Utilization & Retention with BigHand Resource Management

Womble Bond Dickinson, a leading UK law firm, enhanced its talent management by adopting BigHand Resource Management. This shift from a partner-led to a data-driven model aims to improve client servi...ce and lawyer development.

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Ward Hadaway - Legal Services - Legal Services

Ward Hadaway improved financial reporting by integrating Aderant with BigHand Business Intelligence. Lawyers now access up-to-date financial data every morning, just 24 hours old. The automation lets... fee earners make quick, informed decisions. The partnership between Aderant and BigHand ensures smooth integration and reliable results. This helps the firm move forward with better business insights.

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Cripps - Legal Services - Legal Services

Cripps used BigHand Workflow Management to improve work allocation and task visibility. The firm gained transparency into all tasks and could track peaks, troughs, and blockages. Data from the tool, ...visualized in Power BI, helped Cripps spot trends and make proactive resourcing decisions. Hybrid work became easier to manage with real-time workflow insights. BigHand's responsive support ensured the solution met Cripps' changing needs.

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A leading independent law firm in Australia - Legal Services - Legal Services

BigHand Business Intelligence helped a leading independent law firm in Australia boost profitability and financial awareness. The firm wanted to improve collaboration between finance teams and lawyer...s and make financial data more accessible. With BigHand, they replaced manual reporting with real-time dashboards and self-service analytics. Partners and fee earners now use financial data daily to track performance and budgeting. The finance team saved up to two days per month by eliminating manual report generation. The solution fostered a culture of financial accountability and improved productivity across the firm.

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Frequently Asked Questions(FAQ)

for BigHand

What is BigHand used for?

BigHand is a Business Intelligence Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Competitive Intelligence, Social Media Analytics and Collaboration .

What are the top features of BigHand?

Dashboard, Feedback surveys and Personalization are some of the top features of BigHand.

What are BigHand alternatives?

Hevo, Phocas, ZAP Data Hub and Striim are popular alternatives for BigHand.

Where is BigHand located?

BigHand is headquartered at 125 S. Wacker Drive, Suite 300, Chicago, IL 60606.
lightning

Peers used BigHand for competitive intelligence and social media analytics

BigHand Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (125)
Custom Reports

4.39/5 ★

Read Reviews (148)

Software Failure Risk Guidance

?

for BigHand

Overall Risk Meter

Low Medium High

Top Failure Risks for BigHand

Iridium Technology, LLC News

Awards

BigHand Named Tech Company of the Year for the Second Year Running

BigHand has been named "Tech Company of the Year" by the Global Business Tech Awards for the second consecutive year. The recognition highlights BigHand's market leadership, innovation, and impact in the legal technology sector, particularly through its Business Intelligence suite and financial tools. The award underscores the company's commitment to delivering measurable improvements in workflow, resource management, and financial visibility for law firms.

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Product

BigHand Eliminates Manual Task Triaging with New AI Email Routing for Cloud Customers

BigHand has introduced AI Email Routing for its Workflow Management platform, enhancing task delegation by automating email triage for cloud customers. This AI-driven feature, available without extra fees, streamlines support processes by eliminating manual review, thus improving efficiency and reducing task processing times by 39%. The enhancement aligns with BigHand's strategy to integrate AI without disrupting existing workflows.

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Product

BigHand announces new AI-powered speech recognition engine for cloud workflow management solution

BigHand has introduced Cloud Speech Recognition (Cloud SR), an AI-powered engine for its Workflow Management solution. This new feature enhances legal operations by offering plug-and-play functionality without profile training, supporting diverse dialects and legal terminology. It aims to increase adoption, improve accessibility, and accelerate content creation, aligning with BigHand's strategy for AI-enabled, cloud-first solutions.

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Partnership

LegalTech BigHand Partner With DocStyle To Enhance Document Productivity

BigHand and DocStyle have formed a strategic partnership to integrate DocStyle's document comparison and repair solutions into BigHand's suite of productivity tools. This collaboration enhances BigHand's offerings for legal professionals by providing comprehensive document creation, styling, and repair capabilities. BigHand will act as a reseller, offering full implementation and support services, thus improving client experience and maintaining high standards in document processes.

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Iridium Technology, LLC Profile

Company Name

Iridium Technology, LLC

Company Website

https://www.bighand.com/en-gb/

HQ Location

125 S. Wacker Drive, Suite 300, Chicago, IL 60606

Employees

11-50

Social

Linkedin Twitter

Financials

PRIVATE