Overview: Phocas and BigHand as Business Intelligence Category solutions.

Phocas is tailored for a wide range of business scales, focusing on robust data integration and customized reporting, making it ideal for enterprises needing comprehensive data solutions. In contrast, BigHand excels in sectors with a strong reliance on competitive intelligence and social media management, making it suitable for businesses in legal services prioritizing customer acquisition and social insights.

Phocas: Phocas Software offers BI and FP&A tools for financial reporting, planning, budgeting, and forecasting. It helps users analyze past data, improve current operations, and plan future strategies.

BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Phocas and BigHand: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Phocas provides tools for competitive intelligence, forecasting, and collaboration, aligning well with large enterprises needing comprehensive data management solutions. read more →

BigHand offers capabilities in competitive intelligence and social media analytics, catering to businesses focused on enhancing their social media presence and feedback management. read more →

Business Goals

Phocas supports goals like increasing sales and revenue, and acquiring new customers, aimed at enterprises looking to enhance stakeholder relations and market share. read more →

BigHand facilitates goals like customer acquisition and launching new products, appealing to organizations aiming to scale practices and visibility efficiently. read more →

Core Features

Phocas's standout features include robust analytics, extensive data import/export options, and custom reporting capabilities, perfect for organizations with complex data needs. read more →

BigHand features strong analytics and custom reporting, with integration simplicity, suiting businesses focused on concise data management and social communication. read more →

Vendor Support

Phocas offers extensive support choices including 24/7 availability, email, chat, and phone support, emphasizing reliability for enterprises navigating complex operations. read more →

BigHand provides focused 24/7 support, email, chat, and phone options, aligning with businesses in the legal sector requiring immediate technical assistance. read more →

Segments and Industries

Phocas caters largely to the enterprise segment and is well-established in industries like wholesale, construction, and manufacturing. read more →

BigHand serves enterprises and mid-market segments, with a strong focus on legal services, positioning itself as a key tool in this niche. read more →

Operational Alignment

Phocas integrates deeply into enterprise workflows, especially in data-heavy environments requiring seamless data handling and reporting. read more →

BigHand aligns with businesses focused on managing social media and competitive intelligence, fitting well into operational scales that prioritize communication management. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Phocas in Action: Unique Use Cases

What Are the key features of Phocas for Competitive Intelligence?

What solutions does Phocas provide for Helpdesk Management?

What Are the key features of Phocas for Forecasting?

What solutions does Phocas provide for Contact List Management?


BigHand in Action: Unique Use Cases

What benefits does BigHand offer for Collaboration?

What Are the key features of BigHand for Products & Pricelist Management?

News

Latest Phocas News

Phocas marks a decade as a Built for NetSuite (BFN) partner

Phocas Software celebrates 10 years as a NetSuite SuiteCloud Developer Network Partner, enhancing data accessibility for manufacturers, distributors, and retailers. Reports that once took days are now available in seconds, empowering users with accurate insights.

23/04/2025 - source

Latest BigHand News

Epiq and BigHand Partner to Launch New Integrated Business - GlobeNewswire

BigHand and Epiq have partnered to launch an integrated business transformation solution for law firms and legal departments, combining BigHand Workflow Management with Epiq Connect via API integration to streamline outsourced business services and enhance workflow efficiency and reporting.

07/05/2025 - source

Business Setting

Phocas

BigHand