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LogMeIn Rescue vs UVdesk: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LogMeIn Rescue vs. UVdesk is based on a specific set of business needs and context. The comparison uses 2085 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LogMeIn Rescue and UVdesk

LogMeIn Rescue, UVdesk, GoTo Resolve, Web+Center, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LogMeIn Rescue covers Helpdesk Management, Collaboration, Engagement Management with Chat, Conference Call Management with Offline, etc.

UVdesk focuses on Helpdesk Management, Workflow Management with E-Mail, Engagement Management with E-Mail, Social Media Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LogMeIn Rescue

Focus area

LogMeIn Rescue is better than UVdesk for

Software Failure Risk

  • low

logo UVdesk

Focus area

Software Failure Risk

  • medium

About

LogMeIn Remote Access | Secure Remote Desktop Software

Helpdesk System - uvdesk.com

Age

2003

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

27

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction




engagement management

engaging and following up


conference call management


customer feedback management

measuring customer satisfaction


generation of new leads



contact list management


content management


workflow management


lifetime value management


rating and review management


training & onboarding


communication management

sending & publishing communications


products & pricelist management


knowledge management


social media analytics


social media management

social media analytics


follower management


discount management


promotion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve efficiency

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • offline

  • point of sale

  • website

  • promotions

  • support groups

  • blogs

  • user generated content

  • review sites

  • eBay

  • coupons

  • social media

  • video

  • Amazon

  • omnichannel

  • Twitter

  • phone calls

  • See 14 more
  • e-mail

  • offline

  • point of sale

  • website

  • promotions

  • support groups

  • blogs

  • user generated content

  • review sites

  • eBay

  • coupons

  • social media

  • video

  • Amazon

  • omnichannel

  • Twitter

  • phone calls

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting