Comparison Summary
This comparison report of LogMeIn Rescue vs. Deskero Helpdesk is based on a specific set of business needs and context. The comparison uses 2735 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing LogMeIn Rescue and Deskero Helpdesk
LogMeIn Rescue, Deskero Helpdesk, GoTo Resolve, Web+Center, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
LogMeIn Rescue covers Helpdesk Management, Collaboration, Engagement Management with Chat, Conference Call Management with Offline, etc.
Deskero Helpdesk focuses on Helpdesk Management, Knowledge Management with Social Media, Social Media Management with Social Media, Engagement Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Deskero Helpdesk
Focus area
Deskero Helpdesk is better than LogMeIn Rescue for
Software Failure Risk
About
LogMeIn Remote Access | Secure Remote Desktop Software
Deskero: Help desk software and support ticket system
Age
2003
2007
Financials
IPO
SERIES A
Business Need
Total Processes
(we found evidences for)
33
39
Total Goals
(we found evidences for)
5
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve visibility
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Improve ROI
-
Improve internal communications
- See 2 more
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Enhance customer relationships
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Improve internal communications
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Acquire customers
-
Improve efficiency
- See 1 more
Top Channels
Channels Used
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social media
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chat
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e-mail
-
mobile
-
Facebook
-
Twitter
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phone calls
-
mobile app
-
user generated content
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blogs
-
website
-
offline
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on premises
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Instagram
-
omnichannel
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text SMS
-
point of sale
- See 14 more
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social media
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chat
-
e-mail
-
mobile
-
Facebook
-
Twitter
-
phone calls
-
mobile app
-
user generated content
-
blogs
-
website
-
offline
-
on premises
-
Instagram
-
omnichannel
-
text SMS
-
point of sale
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
