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Klenty vs Channels: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Klenty vs. Channels is based on a specific set of business needs and context. The comparison uses 2643 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Klenty and Channels

Klenty, Channels, Yesware, Reply Sales Automation, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Klenty covers Automated Touchpoints And Followups with E-Mail, Sales Communication Management with E-Mail, Prospect Engagement with E-Mail, Prospect List Management with E-Mail, etc.

Channels focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

"We use Klenty for our Sales Outreach and to create awareness about our product. It has got a great integration with Pipedrive which helps us save time " - Teresa Van Oerle

"Companies change for the better when they provide customer support using Channels, The best thing about Channels is that it feels like a part of a store. Like it would literally be a feature, not an extra software. Customer Card is by far the best t...ool. It happens that customers are asking how did we know cause it takes so short to find order numbers, dates, and other details during the call. " - Katarzyna Bilan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Klenty

Focus area

Klenty is better than Channels for

Software Failure Risk

  • medium

logo Channels

Focus area

Channels is better than Klenty for

Software Failure Risk

  • medium

About

The Sales Engagement Platform For Growing Sales Teams

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Age

2015

2014

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

31

31

Total Goals
(we found evidences for)

2

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

sending & publishing communications

tracking & monitoring communications




generation of new leads


campaign management

campaign monitoring

campaign analytics


workflow management


contact list management





conversion management




personalized marketing



sales call management


rating and review management


helpdesk management


social media analytics


social media management

social media analytics




lifetime value management


sales document management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more
  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting