Overview: Jobber and Raken as Field Service Management Category solutions.

In the Field Service Management sector, Jobber caters primarily to large enterprises and the consumer services industry, offering robust support in customer acquisition and engagement through capabilities like sales document and workflow management. Its core features, such as extensive data import and custom reporting, highlight its versatility for larger scale operations. On the other hand, Raken is more oriented towards the construction and IT sectors, focusing on workflow management and social media analytics to enhance internal communication and best practices. Raken's strong custom reporting capabilities and mobile support make it attractive to businesses aiming to improve ROI through digital means.

Jobber: Jobber offers various plans tailored to business needs, building on essential features like scheduling, quoting, customer relations, and payments. Each plan enhances core functionalities to streamline operations.

Raken: Raken provides user-friendly construction management software for daily reports, time tracking, safety, and field insights. It is the top solution in the industry.

Jobber and Raken: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Jobber primarily supports sales document management and proposal & quote management, aligning with enterprises that focus on acquiring and engaging clients effectively. read more →

Raken emphasizes workflow management and social media analytics, appealing to construction and IT industries needing robust digital communication capabilities. read more →

Business Goals

Jobber helps in acquiring customers and improving customer relationships, making it beneficial for companies aiming to expand their market presence. read more →

Raken focuses on product launches and scaling best practices, supporting businesses targeting improved ROI and internal communications. read more →

Core Features

Jobber offers strong features like custom reports and data import options, ideal for large enterprises needing detailed data management tools. read more →

Raken's standout feature is custom reporting, which is crucial for companies wanting detailed insights into operations. read more →

Vendor Support

Jobber provides robust 24/7 support, catering to enterprises that require constant assistance for their operations. read more →

Raken offers 24/7 support with a focus on phone assistance, suited for organizations in need of immediate problem resolution. read more →

Segments and Industries

Jobber serves large enterprises and consumer services, indicating its suitability for high-volume sectors. read more →

Raken is predominantly used in construction and IT industries, reflecting its alignment with project-driven businesses. read more →

Operational Alignment

Jobber integrates smoothly into large, complex workflows emphasizing customer engagement and sales efficiency. read more →

Raken adapts well to construction workflows and IT operations, focusing on enhancing internal processes and data management. read more →