Comparison Summary
This comparison report of Jira Service Management vs. HaloITSM is based on a specific set of business needs and context. The comparison uses 1277 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Jira Service Management and HaloITSM
Jira Service Management, HaloITSM, LogMeIn Rescue, teamwork desk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Jira Service Management covers Helpdesk Management, Workflow Management, Collaboration, Training & Onboarding, etc.
HaloITSM focuses on Helpdesk Management, Workflow Management, Collaboration, Engagement Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Jira Service Management | flexible, collaborative ITSM solution...
Intuitive ITSM Software to deliver ITIL-aligned service
Financials
PRIVATE
Business Need
Total Processes
(we found evidences for)
38
24
Total Goals
(we found evidences for)
11
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Improve internal communications
-
Improve efficiency
-
Acquire customers
-
Manage risk
-
Scale best practices
-
Improve ROI
-
Launch new products
-
Grow market share
-
Build brand awareness
-
Improve visibility
- See 8 more
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Scale best practices
- See 1 more
Top Channels
Channels Used
-
e-mail
-
user generated content
-
blogs
-
mobile
-
phone calls
-
mass media
-
television
- See 4 more
-
e-mail
-
user generated content
-
blogs
-
mobile
-
phone calls
-
mass media
-
television
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
