InMoment: InMoment offers integrated CX solutions using award-winning AI. Impactful ROI is achieved beyond traditional CX management.
Tatvam: Tatvam-insights gathers and analyzes data from social media, online reviews, and survey responses. Voice of the Customer solutions by Tatvam offer valuable insights; book a demo today!
Introducing InMoment and Tatvam
InMoment, Thematic, GetFeedback, etc., belong to a category of solutions that help Customer Feedback Management, whereas Tatvam belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
InMoment covers Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, Helpdesk Management with Phone Calls, etc.
Tatvam focuses on Customer Feedback Management with Social Media, Rating And Review Management with Social Media, Communication Management with Games, Trade Show Marketing with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
InMoment and Tatvam: Best activities based on customer satisfaction
InMoment in Action: Unique Activities
Why is InMoment the best choice for Collecting Feedback?
"...We decided that our new approach to surveys should mirror our customer-centric structure, and measure three KPIs: net promoter score [NPS], ease of working with Thomson Reuters, and emotional valence...." Testimonial by Benjamin Easaw, Senior Director, Customer Experience Research, Thomson Reuters
How can InMoment optimize your Engaging Conversational Surveys Workflow?
"...Main functionalities include management of engagement, communication, loyalty, campaigns, rating, segmentation, referrals, market surveys, and reviews...." Peer review from Featured Customers
How can InMoment enhance your Helpdesk Management process?
"...The easy integration through Intercom and the quick, helpful and professional support!...." Peer review by Simon S, Product Manager
Why is InMoment the best choice for Contact List Management?
"..., INCTo demo a product or to contact us call:..." Case Study Thomson Reuters
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Establish thought leadership
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Enter new markets internationally or locally
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Increase sales & revenue
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Increase customer life time value
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Launch new products
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Improve efficiency
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Improve internal communications
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Improve stakeholder relations
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Improve consistency
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Improve digital and social presence
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Improve ROI
- See 12 more
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Improve digital and social presence
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Increase sales & revenue
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| InMoment | Tatvam | |
|---|---|---|
| Peer score | 4.7 | 4.0 |
| Peer insights | 2755 | 83 |
| Top industries |
Computer Software 26.0%
Information Technology And Services 23.0%
Internet 10.0%
|
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| SMB and Mid-Market | 85.0% | 0.0% |
| Enterprise | 15.0% | 0.0% |
| Pricing | InMoment |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest InMoment news
InMoment - Overview, News & Similar companies
Press Ganey Forsta is acquiring InMoment to enhance its customer experience technology and expand AI-driven insights across industries. This acquisition aims to combine both companies' capabilities to deliver advanced experience technology solutions.
What Are the key features of InMoment for Social Media Management?