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Infor CRM vs workbooks.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Infor CRM vs. workbooks.com is based on a specific set of business needs and context. The comparison uses 5155 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Infor CRM and workbooks.com

Infor CRM, workbooks.com, Oracle CRM On Demand, Capsule CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Infor CRM covers Contact List Management, Campaign Management with E-Mail, Engagement Management with Games, Social Media Management, etc.

workbooks.com focuses on Sales Document Management, Engagement Management, Lead Tracking, Contact List Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Infor CRM

Focus area

Software Failure Risk

  • medium

logo workbooks.com

Focus area

workbooks.com is better than Infor CRM for

Software Failure Risk

  • low

About

Infor CRM | Provides a view of every customer touch point across an organization’s sales

Workbooks | A platform to manage your business, designed and priced for the mid-market

Age

2002

Financials

M&A

SEED

Business Need

Total Processes
(we found evidences for)

53

79

Total Goals
(we found evidences for)

10

16

Top Processes

Evidences indicate better relative satisfaction


contact list management


engagement management

engaging and following up


campaign management

campaign monitoring


helpdesk management


social media management

social media analytics




sales document management

proposal & quote management

contract management


workflow management


relationship management




communication management

sending & publishing communications


conversion management


products & pricelist management



competitive intelligence


calendar management



training & onboarding



opportunity management


lead qualification


pipeline management


generation of new leads


performance management


account management


knowledge management




customer feedback management



trade show marketing




sales call management


business development


billing and invoice management


customer case management





identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


sales review & feedback


lifetime value management


segmentation and targeting


follower management


rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Build brand awareness

  • Improve stakeholder relations

  • Improve consistency

  • Improve visibility

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Launch new products

  • Improve digital and social presence

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • channel partners

  • trade shows

  • promotions

  • user generated content

  • blogs

  • mobile app

  • point of sale

  • video

  • on premises

  • social media

  • events

  • chat

  • See 14 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • website

  • channel partners

  • trade shows

  • promotions

  • user generated content

  • blogs

  • mobile app

  • point of sale

  • video

  • on premises

  • social media

  • events

  • chat

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting