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Compare Infor CRM vs Oracle CRM On Demand

Comparison Summary

For Infor CRM vs Oracle CRM On Demand comparison, Our AI algorithm looked at 1584 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Infor CRM and Oracle CRM On Demand to solve their respective business needs.

Pros and cons of Infor CRM and Oracle CRM On Demand

Infor CRM is more suited to businesses that require Contact List Management and Campaign Management with E-Mail where as Oracle CRM On Demand is focused towards Workflow Management and Engagement Management .

logo Infor CRM

Focus area

Software Failure Risk

  • medium

logo Oracle CRM On Demand

Focus area

Software Failure Risk

  • medium

About

Infor CRM | Provides a view of every customer touch point across an organization’s sales

Oracle CRM On Demand | Oracle

Age

2002

1977

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

53

45

Total Goals
(we found evidences for)

10

9

Top Processes

Evidences indicate better relative satisfaction


contact list management


engagement management

engaging and following up


campaign management


helpdesk management


social media management

social media analytics




sales document management

proposal & quote management

contract management


workflow management


relationship management




communication management

sending & publishing communications


conversion management


products & pricelist management



competitive intelligence


calendar management



training & onboarding



opportunity management


generation of new leads


performance management


channel management


touchpoint management



customise loyalty program


loyalty management

customise loyalty program


rating and review management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 7 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • Improve ROI

  • Grow market share

  • Improve stakeholder relations

  • Scale best practices

  • Improve efficiency

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • promotions

  • channel partners

  • mobile

  • website

  • social media

  • See 4 more
  • phone calls

  • e-mail

  • promotions

  • channel partners

  • mobile

  • website

  • social media

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting