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Compare Hive Marketing Cloud vs Twilio Engage

Comparison Summary

For Hive Marketing Cloud vs Twilio Engage comparison, Our AI algorithm looked at 3063 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Hive Marketing Cloud and Twilio Engage to solve their respective business needs.

Pros and cons of Hive Marketing Cloud and Twilio Engage

Hive Marketing Cloud is more suited to businesses that require Engagement Management and Collaboration where as Twilio Engage is focused towards Engagement Management and Advertisement with Social Media .

logo Hive Marketing Cloud

Focus area

Hive Marketing Cloud is better than Twilio Engage for

Software Failure Risk

  • medium

logo Twilio Engage

Focus area

Software Failure Risk

  • low

About

Customer Insight and Engagement Platform

Build data-driven, personalized customer experiences that grow lifetime value

Age

2008

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

55

62

Total Goals
(we found evidences for)

14

14

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


social media management

social media analytics


workflow management


loyalty management


social media marketing


communication management

sending & publishing communications



lifetime value management


sales document management

proposal & quote management

contract management


database marketing


training & onboarding


lead qualification

lead qualification: technographic


business development



content management


customer feedback management


campaign management


competitive intelligence



generation of new leads



performance management



account management



products & pricelist management


category management


segmentation and targeting




helpdesk management





conversion management


personalized marketing


referral management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase customer life time value

  • Improve efficiency

  • Improve internal communications

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Shorten ramp up time

  • Improve visibility

  • Launch new products

  • Build brand awareness

  • See 11 more
  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve visibility

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • website

  • e-mail

  • social media

  • Facebook

  • chat

  • Slack

  • phone calls

  • mobile

  • offline

  • point of sale

  • user generated content

  • blogs

  • promotions

  • mobile app

  • review sites

  • Amazon

  • See 13 more
  • website

  • e-mail

  • social media

  • Facebook

  • chat

  • Slack

  • phone calls

  • mobile

  • offline

  • point of sale

  • user generated content

  • blogs

  • promotions

  • mobile app

  • review sites

  • Amazon

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting