About NGDATA
NGDATA, founded in 2012, lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn and lowering cost per conversion.
NGDATA’s IEP has in-built analytics, AI-powered capabilities, and decisioning formulas. This unique combination identifies opportunities and proactively and accurately automates individual customer engagements at scale, via the most relevant channel. All this is underpinned with Customer DNATM creating rich, multi-attribute profiles, including device data, enabling businesses to develop a deeper understanding of their customers. And the intuitive user interface makes it easy for business users to utilize the platform while IT and analytics retain oversight and control.
NGDATA makes big data small and beautiful and is dedicated to facilitating economic gains for all clients. A strong emphasis on engagement-based tracking and reporting, coupled with a range of scalable out-of-the-box solutions gives immediate and rewarding results.
Evaluating NGDATA for your Customer Data Platform need?
Our AI advisor, Wyz, harnessed 159 insights from peers and experts who used NGDATA to help you determine how well it fits your Customer Data Platform needs.
Peer and Expert Opinions
for
NGDATA
Goals
Increase customer life time value and Enhance customer relationships are the most popular goals peers achieved using NGDATA .
Channels
It is the best suited for social media, mobile, mobile app, channels.
Processes
Peers recommend engagement management, channel marketing, campaign management, as the business processes that they have been most satisfied while using NGDATA .
Read Peer and Expert Experience for Business Use Cases
Engagement management
Engaging and following up
Channel marketing With Mobile and Mobile app and Social media and E mail and Offline
Campaign management
Campaign analytics
Competitive intelligence
Lead analytics
Popular Business Setting
for
NGDATA
Top Industries
- Information Technology and Services
- Insurance
Popular in
- Small Business
- Enterprise
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IT and Other Capabilities
for
NGDATA
- Low
- Medium
- High
data
Data Import
Data Export
Support
24/7 Support
Chat Support
Email Support
Phone Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for NGDATA