NGDATA Overview

This is a summary of the comprehensive capabilities and benefits of NGDATA based on over 572 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

NGDATA, Tealium Audiencestream CDP, Mapp Intelligence, Amperity Customer Data Management, mParticle, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if NGDATA is right for your needs? Our Cuspera AI engine can evaluate how NGDATA fits your specific business needs, industry, and context. Get your personalized assessment report today.

NGDATA supports business activities such as:

  • Engagement Management
  • Lifetime Value Management
  • Competitive Intelligence
  • Loyalty Management
  • Communication Management

NGDATA can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Scale Best Practices, Increase Customer Life Time Value, Improve ROI, etc. It can help manage these activities if you use Promotions for these needs. As a solution, NGDATA's capabilities include Personalization, Alerts: Popups & Notifications, and Micro Customer Segmenting.

NGDATA Information Technology and Services Vertical is its biggest customer base.

Reviews

"...The ability to coordinate sales and marketing activities across channels for each individual customer in a manner tailored to their unique needs is a powerful proposition, and one that will improve the way we interact with our customers on a daily basis...." Peer review by Multinational Bank, Glohal Head of Analytics, Multinational Bank

Cuspera Reviews

24 buyers and buying teams have used Cuspera to assess how well NGDATA solved their Customer Data Platform needs. Cuspera uses 572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using NGDATA.

Other priorities:

  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Build Brand Awareness
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Lifetime Value Management , Competitive Intelligence , as the business use cases that they have been most satisfied while using NGDATA.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.91/5 ★

Read Reviews (107)

"...The ability to coordinate sales and marketing activities across channels for each individual customer in a manner tailored to their unique needs is a powerful proposition, and one that will improve the way we interact with our customers on a daily basis...."
engaging and following up

4.89/5 ★

Read Reviews (62)

"...Once you ve unified these, you can begin to engage with customers with the right content at the right time. ..."
Lifetime Value Management

4.48/5 ★

Read Reviews (7)

"...You can develop a deeper understanding of your customers with Customer DNA that doesn t just provide segmentation, but truly individualized data profiles...." More Than A Customer Data Platform (CDP)
Competitive Intelligence

4.45/5 ★

Read Reviews (6)

"...Partners. , and start growing your business with our Intelligent Engagement Platform. Press...." Learn How Belfius Became the #1 Mobile Bank in Belgium
PEER EXPERIENCES
Engagement Management

4.91/5 ★

Read Reviews (107)

"...The ability to coordinate sales and marketing activities across channels for each individual customer in a manner tailored to their unique needs is a powerful proposition, and one that will improve the way we interact with our customers on a daily basis...." Peer review by Multinational Bank, Glohal Head of Analytics, Multinational Bank
engaging and following up

4.91/5 ★

Read Reviews (62)

Lifetime Value Management

4.48/5 ★

Read Reviews (7)

"...You can develop a deeper understanding of your customers with Customer DNA that doesn t just provide segmentation, but truly individualized data profiles...." More Than A Customer Data Platform (CDP)
Competitive Intelligence

4.45/5 ★

Read Reviews (6)

"...Partners. , and start growing your business with our Intelligent Engagement Platform. Press...." Learn How Belfius Became the #1 Mobile Bank in Belgium

31+ more Business Use Cases

Our AI advisor, Wyz, harnessed 572 insights from peers and experts to help you assess how these NGDATA use cases fit your Customer Data Platform needs.

Case Studies

COMPANY CASE STUDIES
Case Study Telenet

See How Telenet Re-Engaged Customers to Reduced Churn by 20%

Read More
Case Study Belfius

Learn How Belfius Became the #1 Mobile Bank in Belgium

Read More

Frequently Asked Questions(FAQ)

for NGDATA

What is NGDATA?

NGDATA, founded in 2012, lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn and lowering cost per conversion.

What is NGDATA used for?

NGDATA is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Lifetime Value Management and Competitive Intelligence .

What are the top features of NGDATA?

Personalization, Alerts: popups & Notifications and Micro customer segmenting are some of the top features of NGDATA.

Who uses NGDATA?

NGDATA is used by Information Technology And Services, Insurance among other industries.

What are NGDATA alternatives?

Where is NGDATA located?

NGDATA is headquartered at Sluisweg 2 Bus 10 9000 Gent Belgium.

Popular Business Setting

for NGDATA

Top Industries

  • Information Technology and Services
  • Insurance

Popular in

  • Small Business
  • Enterprise

Peers used NGDATA to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for NGDATA

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.80/5 ★

Read Reviews (54)
Alerts: popups & Notifications

4.22/5 ★

Read Reviews (8)
Micro customer segmenting

4.01/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Personalization

4.80/5 ★

Read Reviews (54)
Alerts: popups & Notifications

4.22/5 ★

Read Reviews (8)
Micro customer segmenting

4.01/5 ★

Read Reviews (5)

IT and Other Capabilities

for NGDATA

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.50/5 ★

Read Reviews (13)
Data Export

4.19/5 ★

Read Reviews (8)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.50/5 ★

Read Reviews (13)
Data Export

4.19/5 ★

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.66/5 ★

Read Reviews (34)
Email Support

3.20/5 ★

Read Reviews (1)
Chat Support

3.20/5 ★

Read Reviews (1)
Phone Support

3.20/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.66/5 ★

Read Reviews (34)
Email Support

3.20/5 ★

Read Reviews (1)
Chat Support

3.20/5 ★

Read Reviews (1)
Phone Support

3.20/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.66/5 ★

Read Reviews (11)
Analytics

4.85/5 ★

Read Reviews (140)
Custom Reports

4.74/5 ★

Read Reviews (60)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.66/5 ★

Read Reviews (11)
Analytics

4.85/5 ★

Read Reviews (140)
Custom Reports

4.74/5 ★

Read Reviews (60)

Software Failure Risk Guidance

?

for NGDATA

Overall Risk Meter

Low Medium High

Top Failure Risks for NGDATA

Vendor Profile Details

Company Name

NGDATA

Company Website

https://ngdata.com/

HQ Location

Sluisweg 2 Bus 10 9000 Gent Belgium

Employees

101-250

Social

Financials

SERIES C