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NGDATA

4.26 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(159 Reviews, Testimonials & Expert Opinions)
(159 Reviews, Testimonials & Expert Opinions)

Customer Data Platform driving engagement with the customers and build more successful relationships

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About NGDATA

NGDATA, founded in 2012, lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn and lowering cost per conversion.

NGDATA’s IEP has in-built analytics, AI-powered capabilities, and decisioning formulas. This unique combination identifies opportunities and proactively and accurately automates individual customer engagements at scale, via the most relevant channel. All this is underpinned with Customer DNATM creating rich, multi-attribute profiles, including device data, enabling businesses to develop a deeper understanding of their customers. And the intuitive user interface makes it easy for business users to utilize the platform while IT and analytics retain oversight and control.

NGDATA makes big data small and beautiful and is dedicated to facilitating economic gains for all clients. A strong emphasis on engagement-based tracking and reporting, coupled with a range of scalable out-of-the-box solutions gives immediate and rewarding results.

Evaluating NGDATA for your Customer Data Platform need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 159 insights from peers and experts who used NGDATA to help you determine how well it fits your Customer Data Platform needs.

Peer and Expert Opinions
for NGDATA

Goals

Increase customer life time value and Enhance customer relationships are the most popular goals peers achieved using NGDATA .

Other goals:

  • Grow market share
See all goals See less goals

Channels

It is the best suited for social media, mobile, mobile app, channels.

Other channels:

  • e-mail
  • offline
  • channel partners
  • games
  • on premises
  • omnichannel
  • point of sale
See all channels See less channels

Processes

Peers recommend engagement management, channel marketing, campaign management, as the business processes that they have been most satisfied while using NGDATA .

Read Peer and Expert Experience for Business Use Cases

Engagement management

Engaging and following up

Channel marketing With Mobile and Mobile app and Social media and E mail and Offline

Campaign management

Campaign analytics

Competitive intelligence

Lead analytics

See allless Activities

Popular Business Setting
for NGDATA

Top Industries

  • Information Technology and Services
  • Insurance

Popular in

  • Small Business
  • Enterprise

Peers used NGDATA to Increase customer life time value and Enhance customer relationships

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IT and Other Capabilities
for NGDATA

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

24/7 Support

Chat Support

Email Support

Phone Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for NGDATA

Vendor Profile Details

Company Name NGDATA
Company Website https://www.ngdata.com/
HQ Location Sluisweg 2 Bus 10 9000 Gent Belgium
Employees 101-250
Social
Financials Series C