NGDATA Overview
NGDATA's Intelligent Engagement Platform leverages AI to transform customer data into actionable insights, enhancing decision-making and customer interactions. Tailored to various industries, it focuses on building stronger relationships by optimizing engagement strategies. The platform's ability to harness vast amounts of data allows businesses to connect with customers in unprecedented ways, ensuring personalized experiences that drive loyalty and satisfaction.
Use Cases
Customers recommend Engagement Management, Lifetime Value Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using NGDATA.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NGDATA.
NGDATA Use-Cases and Business Priorities: Customer Satisfaction Data
NGDATA works with different mediums / channels such as Promotions.
NGDATA's features include Personalization, Alerts: Popups & Notifications, and Micro Customer Segmenting. and NGDATA support capabilities include AI Powered, 24/7 Support, Email Support, etc. also NGDATA analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The ability to coordinate sales and marketing activities across channels for each individual customer in a manner tailored to their unique needs is a powerful proposition, and one that will improve the way we interact with our customers on a daily basis...." Peer review by Multinational Bank, Glohal Head of Analytics, Multinational Bank
Peer review evidence (same sources as the product rating summary)
"...Check out our product video to see the Intelligent Engagement Platform s capabilities in action. ..." NGDATA Customer Data Platform
"...More than 85% of customers value trust and security when selecting a provider to receive banking services from...." Banking: Open to Changing Customer Needs
"...Partners. , and start growing your business with our Intelligent Engagement Platform. Press...." Learn How Belfius Became the #1 Mobile Bank in Belgium
NGDATA, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
NGDATA unleashes the potential of customer data with its AI-driven Intelligent Engagement Platform. It helps create intelligent customer journeys and meaningful digital experiences.
Popular Business Setting
for NGDATA
Top Industries
- Information Technology and Services
- Insurance
Popular in
- Small Business
- Enterprise
NGDATA is popular in Information Technology And Services, and Insurance, and is widely used by Small Business, and Enterprise,
NGDATA Customer wins, Customer success stories, Case studies
What Are the key features of NGDATA for Engagement Management?
How does NGDATA facilitate Lifetime Value Management?
What Are the key features of NGDATA for Competitive Intelligence?
What solutions does NGDATA provide for Loyalty Management?
How can NGDATA optimize your Communication Management Workflow?
24 buyers and buying teams have used Cuspera to assess how well NGDATA solved their Customer Experience Management needs. Cuspera uses 572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.
Frequently Asked Questions(FAQ)
for NGDATA
What is NGDATA?
NGDATA, founded in 2012, lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn and lowering cost per conversion.
NGDATA’s IEP has in-built analytics, AI-powered capabilities, and decisioning formulas. This unique combination identifies opportunities and proactively and accurately automates individual customer engagements at scale, via the most relevant channel. All this is underpinned with Customer DNATM creating rich, multi-attribute profiles, including device data, enabling businesses to develop a deeper understanding of their customers. And the intuitive user interface makes it easy for business users to utilize the platform while IT and analytics retain oversight and control.
NGDATA makes big data small and beautiful and is dedicated to facilitating economic gains for all clients. A strong emphasis on engagement-based tracking and reporting, coupled with a range of scalable out-of-the-box solutions gives immediate and rewarding results.
What is NGDATA used for?
What are the top features of NGDATA?
Who uses NGDATA?
What are NGDATA alternatives?
Where is NGDATA located?
Peers used NGDATA for engagement management and lifetime value management
NGDATA Competitors
NGDATA Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (60) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (60) |
Software Failure Risk Guidance
?for NGDATA
Overall Risk Meter
Top Failure Risks for NGDATA
NGDATA, Inc. Profile
Company Name
NGDATA, Inc.
Company Website
//ngdata.comHQ Location
Sluisweg 2 Bus 10 9000 Gent Belgium
Employees
101-250
Social
Financials
SERIES C
