NGDATA Overview
NGDATA's Intelligent Engagement Platform leverages AI to transform customer data into actionable insights, enhancing decision-making and customer interactions. Tailored to various industries, it focuses on building stronger relationships by optimizing engagement strategies. The platform's ability to harness vast amounts of data allows businesses to connect with customers in unprecedented ways, ensuring personalized experiences that drive loyalty and satisfaction.
Use Cases
Customers recommend Engagement Management, Lifetime Value Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using NGDATA.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NGDATA.
NGDATA Use-Cases and Business Priorities: Customer Satisfaction Data
NGDATA works with different mediums / channels such as Promotions.
NGDATA's features include Personalization, Alerts: Popups & Notifications, and Micro Customer Segmenting. and NGDATA support capabilities include AI Powered, 24/7 Support, Email Support, etc. also NGDATA analytics capabilities include Analytics, and Custom Reports.
Reviews
"...With the international expertise of NGDATA, our CRM department now exists at the center of all our inbound and outbound customer interactions, sharing real, actionable business intelligence and insights, executing hundreds of targeted campaigns on a yearly basis...." Peer review by Bert Van Driessche, Director of CRM and Consumer Intelligence, Telenet
NGDATA, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
NGDATA unleashes the potential of customer data with its AI-driven Intelligent Engagement Platform. It helps create intelligent customer journeys and meaningful digital experiences.
Popular Business Setting
for NGDATA
Top Industries
- Information Technology and Services
- Insurance
Popular in
- Small Business
- Enterprise
NGDATA is popular in Information Technology And Services, and Insurance, and is widely used by Small Business, and Enterprise,
Comprehensive Insights on NGDATA Use Cases
What makes NGDATA ideal for Engagement Management?
How can NGDATA optimize your Lifetime Value Management Workflow?
How efficiently Does NGDATA manage your Competitive Intelligence?
How does NGDATA address your Loyalty Management Challenges?
How does NGDATA address your Communication Management Challenges?
31+ more Business Use Cases
24 buyers and buying teams have used Cuspera to assess how well NGDATA solved their Customer Data Platform needs. Cuspera uses 572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Case Studies
Case Study Belfius
CASE STUDY Belfius
Case Study Telenet
CASE STUDY Alliant Credit Union
Frequently Asked Questions(FAQ)
for NGDATA
What is NGDATA?
NGDATA, founded in 2012, lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn and lowering cost per conversion.
NGDATA’s IEP has in-built analytics, AI-powered capabilities, and decisioning formulas. This unique combination identifies opportunities and proactively and accurately automates individual customer engagements at scale, via the most relevant channel. All this is underpinned with Customer DNATM creating rich, multi-attribute profiles, including device data, enabling businesses to develop a deeper understanding of their customers. And the intuitive user interface makes it easy for business users to utilize the platform while IT and analytics retain oversight and control.
NGDATA makes big data small and beautiful and is dedicated to facilitating economic gains for all clients. A strong emphasis on engagement-based tracking and reporting, coupled with a range of scalable out-of-the-box solutions gives immediate and rewarding results.
What is NGDATA used for?
What are the top features of NGDATA?
Who uses NGDATA?
What are NGDATA alternatives?
Where is NGDATA located?
Peers used NGDATA for engagement management and lifetime value management
NGDATA Competitors
NGDATA Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (60) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (140) |
| Custom Reports | Read Reviews (60) |
Software Failure Risk Guidance
?for NGDATA
Overall Risk Meter
Top Failure Risks for NGDATA
NGDATA, Inc. News
Citizens Appeals To Financial ‘Two Cents’ In Latest Ad Campaign
Citizens Bank's "Ready to Make Sense of Your Money" campaign aims to offer financial clarity with three TV spots targeting Gen X and Millennials. Developed with Ogilvy, the campaign highlights Citizens as a trusted advisor amidst the wealth transfer from baby boomers. It includes digital, social, and radio ads, focusing on connected TV for high-net-worth individuals, and uses performance metrics to measure success.
The post Citizens Appeals To Financial ‘Two Cents’ In Latest Ad Campaign appeared first on NGDATA.
Digital Lending Statistics – The Automated Solution Changing Finance
Digital lending is growing rapidly, with the market valued at $11.6 billion in 2023. Banks contribute 33% of this revenue, and small business loans make up 45% of P2P lending. The US holds 40% of market revenue, while APAC is the fastest-growing region. Trust in fintech is increasing among younger adults, and digital lending is expected to become the second-largest fintech segment by 2030.
The post Digital Lending Statistics – The Automated Solution Changing Finance appeared first on NGDATA.
Coca-Cola global CMO: AI will completely reshape marketing
Coca-Cola's Global CMO, Manolo Arroyo, asserts that AI will significantly transform marketing by enhancing growth and effectiveness. Since early 2023, Coca-Cola has shifted from traditional media to AI and digital strategies, focusing on rapid learning and embracing failures. Arroyo highlights the importance of upskilling in martech and AI and fostering diverse perspectives, as seen in their "Real Magic" campaign developed by young creatives.
The post Coca-Cola global CMO: AI will completely reshape marketing appeared first on NGDATA.
Spotify’s Biggest Campaign Since ‘Wrapped’ Is Deeply Personal and Relatable
Spotify's latest campaign, the largest since "Wrapped," highlights the personal and relatable connections users have with the platform. Using real-life stories and user data, the campaign demonstrates Spotify's role in enhancing individual listening experiences. It spans digital, social, out-of-home, and TV formats to deepen engagement and showcase Spotify's integral role in everyday life.
The post Spotify’s Biggest Campaign Since ‘Wrapped’ Is Deeply Personal and Relatable appeared first on NGDATA.
NGDATA, Inc. Profile
Company Name
NGDATA, Inc.
Company Website
//ngdata.comHQ Location
Sluisweg 2 Bus 10 9000 Gent Belgium
Employees
101-250
Social
Financials
SERIES C
