Gravity Forms and ThinkSurvey, An In-Depth Comparison 2026

Comparison Summary

Gravity Forms: Gravity Forms, the best WordPress form builder plugin, offers an easy-to-use, flexible, and scalable solution. It enhances website functionality with its versatile features.

ThinkSurvey: ThinkSurvey assists in reaching first-time buyers and retaining them. Customer engagement and retention are enhanced effectively.

This comparison report of Gravity Forms vs. ThinkSurvey is based on a specific set of business needs and context. The comparison uses 974 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Gravity Forms and ThinkSurvey

Gravity Forms, GoCanvas, Asodesk, etc., belong to a category of solutions that help Customer Feedback Management, whereas ThinkSurvey belong to a category of solutions that help Customer Journey and Experience. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Gravity Forms covers Communication Management with Website, Workflow Management with E-Mail, Engagement Management with Website, Helpdesk Management with E-Mail, etc.

ThinkSurvey focuses on Market Research, Competitive Intelligence, Content Management, Engagement Management.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Gravity Forms and ThinkSurvey: Best activities based on customer satisfaction


Gravity Forms in Action: Unique Activities

How efficiently Does Gravity Forms manage your Workflow Management?
Gravity Forms offers workflow management capabilities through integrations and conditional logic. nThese capabilities enable users to streamline processes, automate tasks, and create personalized experiences. nThe platform simplifies workflows by combining form creation, automation, and data processing in one location.
"...Once you master conditional logic, you ll be able to simplify and optimize your workflows, create more personalized forms, better handle payments, and just generally get more from Gravity Forms. ..." Complete Guide to Gravity Forms Conditional Logic
What benefits does Gravity Forms offer for Engagement Management?
Gravity Forms Engagement Management facilitates user interaction by providing features that streamline the user experience. It offers various tools for tracking form submissions and engaging customers, including automated notifications, integration with external services, and data visualization capabilities. Gravity Forms is a premium-only plugin, which limits its availability to users willing to pay a subscription fee.
"...It also includes a variety of helpful features for keeping track of form submissions and engaging your customers, such as: Automated notifications sent to you via text whenever someone completes or form or makes payment Bitly integration for creating short links that won't eat up your 160 character limit Integration with the Gravity Forms PayPal extension to send payment notifications to your customers Gravity Forms is a premium-only plugin, and licenses start at $59 per year...." 10 WordPress SMS Plugins for Mobile Communication in 2019

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


workflow management


knowledge management


contact list management

creating contact list


helpdesk management


training & onboarding


generation of new leads


social media management

social media analytics


customer feedback management


campaign management


sales document management




competitive intelligence


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Business Setting

Gravity Forms peer evidence is 93% SMB and Mid-Market. ThinkSurvey peer evidence is 100% Enterprise.

Gravity Forms ThinkSurvey
Peer score 4.2 4.1
Peer insights 939 35
Top industries
Information Technology And Services 53.0%
Sports 40.0%
Management Consulting 7.0%
SMB and Mid-Market 93.0% 0.0%
Enterprise 7.0% 100.0%

Integrations

Ecosystem partners each product commonly connects with.

News

Latest Gravity Forms news

Brand new release: Gravity Forms 2.10.2

Gravity Forms released version 2.10.2, featuring security enhancements and improved entry bulk processing. The update allows for seamless management of large entry batches with real-time progress tracking. Developers can customize processing thresholds via the gform_bulk_action_threshold filter.

19/05/2026 - source