Overview: Freshsales and Thryv as CRM Category solutions.
Freshsales and Thryv both cater to CRM needs but focus on different areas. Freshsales excels in lead and workflow management, ideal for sales-driven organizations. Its robust customer support and integration capabilities make it popular among large enterprises and tech industries. Conversely, Thryv focuses on enhancing a company’s digital footprint and social media presence, appealing to SMEs in consumer services and construction. While Freshsales is geared towards growing sales and optimizing internal processes, Thryv aids in boosting online visibility and customer engagement.
Freshsales: Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.
Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.
Freshsales and Thryv: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Freshsales strengthens engagement and workflow management, catering to sales and customer communication needs. read more →
Thryv enhances social media and content management, perfect for businesses focusing on online presence. read more →
Business Goals
Freshsales aims to boost revenue and improve customer relations, aligning with strategic sales growth. read more →
Thryv targets increasing digital presence and customer acquisition, crucial for expanding market reach. read more →
Core Features
Freshsales features comprehensive analytics, integration, and custom reporting to meet complex enterprise needs. read more →
Thryv offers strong integration and analytics support, suiting small businesses focusing on digital strategies. read more →
Vendor Support
Freshsales provides extensive 24/7, phone, email, and chat support, favored by larger enterprises. read more →
Thryv focuses on 24/7 phone and chat support, which suits small to mid-market businesses. read more →
Segments and Industries
Freshsales is popular among large enterprises in software, advertising, and IT sectors. read more →
Thryv finds its niche with small and mid-sized enterprises in consumer services and construction industries. read more →
Operational Alignment
Freshsales integrates seamlessly into extensive sales operations and complex workflows of large enterprises. read more →
Thryv fits businesses looking to enhance brand presence through social media and content strategies. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Freshsales in Action: Unique Use Cases
How can Freshsales enhance your Engagement Management process?
What makes Freshsales ideal for Communication Management?
How can Freshsales enhance your Workflow Management process?
What makes Freshsales ideal for Lead Management?
What Are the key features of Freshsales for Contact List Management?
Thryv in Action: Unique Use Cases
Alternatives
Integrations
Few Freshsales Integrations
Few Thryv Integrations
News
Latest Freshsales News
Freshworks announce partnership with Unisys - The Hindu BusinessLine
Freshworks has announced a partnership with Unisys.
Latest Thryv News
Thryv Australia named global winner of the 2025 Microsoft Advertising Partner Awards
Thryv Australia has been named the global winner of the 2025 Microsoft Advertising Partner Awards.
How can Thryv optimize your Social Media Management Workflow?